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For more detail information, please check out www.hernest.com
It will be our pleasure to have your visit.
After-Sale Service
If you have any issues with the product, please feel free to contact us online or by phone for customer service.
Phone Number: (909) 430-1666
Service E-mail: [email protected]
www.hernest.com
Troubleshooting And Repairs
The massage chair doesn't turn on.
Remote control does not work and/or has a blank
display.
Problems
Make sure the chair is plugged in and the power
switch is in the "on” position.Check to see if the
power cord has been damaged.Check the fuse and
replace it if necessary.
Odd, abnormal, or unusually loud sounds coming
from the chair.
Massage chair stops working suddenly.
There is a mechanical malfunction.In the case of
any other abnormalities,contact customer service
immediately. Never attempt to repair the product
yourself.
If any smoke or abnormal odors are noticed during
the use of the unit.
Immediately turn the power off and contact
customer service.
The set time has been reached.
The chair has overheated and has automatically
shut down to protect the motor - Turn the power off
for 30 minutes and then power on the chair and try
again.
The chair may have a damaged fuse,replace if
necessary.
Causes/Solutions
