MY22H03 - 32_1.0_04.10.2021
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Troubleshooting, fault clearance and repair
9.3
Rechargeable battery
Symptom
Cause
Remedy
The battery discharges
quickly.
The battery may be at the end of its
service life.
Replace battery with new one.
All five battery indicators are
continuously lit.
The drive unit firmware version may not be
up to date.
Contact your specialist dealer.
The battery cannot be
recharged.
Is the charger mains plug firmly connected
to the socket?
1
Disconnect charger mains plug. Insert the mains plug
again.
2
Repeat charging process.
3
Contact your specialist dealer if there is still no
assistance.
Is the charger plug firmly
inserted into the battery?
1
Disconnect charger’s charger plug. Insert charger plug
again.
2
Repeat charging process.
3
Contact your specialist dealer if there is still no
assistance.
Is the adapter firmly connected to the
charger plug or the battery's charging
port?
1
Connect the adapter firmly to the charger plug or the
battery charging port.
2
Start charging.
3
If the battery still won’t charge, contact your specialist
dealer.
Is the battery, the connection terminal for
the battery charger, charger adapter or
battery dirty?
1
Wipe with dry cloth to clean the connection terminals.
2
Start charging.
3
If the battery still won’t charge, contact your specialist
dealer.
The battery does not start
charging when the charger
is connected.
The battery may be at the end of its
service life.
Replace battery with new one.
The battery and charger
become hot.
The temperature of the battery or the
charger may have exceeded the operating
temperature range.
1
Interrupt charging process.
2
Wait a moment.
3
Start charging.
4
If the battery becomes too hot to touch, there might be a
problem with the battery. Contact your specialist dealer.
The charger is hot.
If the charger is used continuously to
charge batteries, it may become hot.
Wait a moment before using the charger again.
The LED on the charger
does not light up.
Is the charger plug firmly connected to
battery?
1
Check the charging port for any contaminants.
2
Insert charger plug.
3
Contact your specialist dealer if the LEDs on the charger
still don't light up.
Is the battery fully charged?
1
The LED on the battery charger will go out when the
battery is fully charged. This is not a malfunction.
2
Disconnect charger mains plug.
3
Insert mains plug into the charger again.
4
Wait a moment.
5
Start charging.
6
Contact your specialist dealer if the LEDs on the charger
still don't light up.
The battery cannot be
removed.
Contact your specialist dealer.
Table 57:Error solution for battery