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WARRANTY
HENX WARRANTY POLICY
4 year limited warranty on HENX outdoor power equipment and 2 year limited warranty on HENX battery packs and chargers.
Please contact HENX Customer Service at 86-574-62037812 any time you have questions or warranty claims.
LIMITED SERVICE WARRANTY
FOR THREE YEARS from the date of original retail purchase, this HENX product is warranted against defects in material or workmanship.
Defective product will receive free repair.
FOR TWO YEARS from the date of original retail purchase, the HENX battery pack and charger are warranted against defects in material or
workmanship. Defective product will receive free repair.
This warranty does not cover the blade, which is a part that can wear out from normal use within the warranty period.
This warranty applies only to the original purchaser from an authorized HENX retailer and may not be transferred. Authorized Henx
retailers are identified online at www.henxgarden.com
The warranty for any Henx product or part used for industrial, professional or commercial purpose is ONE year.
This warranty is void if the product has been used for rental purpose.
This warranty does not cover the damage resulting from modification, alteration or unauthorized repair.
This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defect resulting from
misuse, abuse (including overloading of the product beyond capacity and immersion in water or other liquid), accidents, neglect or lack
of proper installation, and improper maintenance or storage.
This warranty does not cover normal deterioration of the exterior finish, including but not limited to scratches, dents, paint chips, or to
any corrosion or discoloring by heat, abrasive and chemical cleaners.
HOW TO OBTAIN SERVICE
For warranty service, please contact HENX customer service at 86-574-62037812.. When requesting warranty service, you must present
the original dated sales receipt. An authorized service center will be selected to repair the product according to the stated warranty terms.
ADDITIONAL LIMITATIONS
To the extent permitted by applicable law, all implied warranties, including warranties of MERCHANTABILITY or FITNESS FOR A
PARTICULAR PURPOSE, are disclaimed. Any implied warranties, including warranties of merchantability or fitness for a particular purpose,
that cannot be disclaimed under state law are limited to five years from the date of purchase for outdoor power equipment and three years
from date of purchase for battery pack and charger.
Chervon North America is not responsible for direct, indirect, incidental or consequential damages.
Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. For customer service
contact us at: 86-574-62037812. or WWW.HENXGARDEN.COM HENX customer service.
