d.
Another reason might be that the connection to the backend server fails during setup. In this case, please try to set it up again.
e.
If you see that dispenser is set up (stopped blinking blue and violet) but your setup process in the App is not completed, try to go
to the settings of the phone and check if it has reconnected to your home Wi-Fi.
» Dispenser is still blinking blue and violet
– the device is still in the setup mode. Probably the settings were not sent properly or the
WiFi password was not correct. You should repeat the installation process.
» No LED.
Press the black button on the bottom of the console to check the dispenser status.
• If it is blinking green – the device is configured as offline. To onboarded it in the app, press the button for 5 seconds and initiate the
onboarding in the app.
• If it is blinking blue – the device is connected to the Wi-Fi. However, make sure that the WiFi provides a proper signal with the Internet.
• If it is blinking violet – the device is trying to connect to the WiFi, but cannot succeed due to lack of the WiFi signal or wrong
password.
Can I use Somat Smart without being connected to the app? If so, how to do it step by step?
To enjoy and use Somat Smart, we strongly recommend using with the App even though you can use the device offline with certain
limitations. (e.g. Set Customized Cleaning Modes, See Remaining Number of Washing Cycles. Reorder Refill Automatically, Get
Reminder for Machine Cleaning & Dishwashing Tips).
If you still want to use Somat Smart without the app, just plug in the battery and leave it for five minutes, until the LED light stops
blinking blue/violet. The device will go into the offline mode, afterwards you can place it in a dishwasher.
What is the difference between a ‘one-time’ and ‘regular’ modes?
Regular modes are repetitive for any next wash. They were designed especially for the daily usage. One-time modes were created for
the special occasions. They will only be used once, and the device will automatically to back to the regular mode in the next cycle.
How can I change a mode?
Use the Soma Smart app to change the mode before any wash. Once the wash cycle has been started there is no possibility to
change the mode, as the algorithm is prepared at the beginning of the wash cycle.
What mode is set, when I use the device without an app?
The standard mode for 25 Wash cycles per cartridge.
Is the LED on the device always active while using? Or is the LED light only active in application stage?
The LED is on only when it is in the setup mode, or when user wakes the device app by pressing the button on the bottom of the
console.
Can I use it in every dishwasher?
You can use it in every dishwasher. Make sure that the device does not block the spray arms of your dishwasher. If you are not sure
check before starting by giving the spray arm in the top and bottom a little kick. They should not touch your device.
Can I use it with any kind of dishwasher cleaning cycle?
We recommend using the Eco cycle on your dishwasher. The Eco cycle is the most efficient cycle in terms of energy and water
consumption and performance. Of course, Somat Smart works in every cycle (except the pre-wash). Somat Smart adapts to the
chosen cycle and dispenses the right amount of detergents at the right time.
Do I have to fill in salt and rinse?
Up to a water hardness of 21°Gh you don´t need to fill in salt. Anyway, if you have salt in the salt container it does not negatively
influence the performance. Somat Smart contains rinser in a separate compartment and doses the rinser at the right time in the
dishwashing cycle. Therefore, you don´t need to refill the rinse aid compartment. If you still have rinser in the compartment, please
reduce the dosage to the minimum amount to avoid any overdosage or disable dosage. Please refer to your dishwasher’s manual.
