TROUBLE SHOOTING
Problem
Possible Causes
What To Do
Leaking from top/bottom of unit
Drain Plug underneath unit is not
closed fully.
Check Drain Plug located
underneath unit is closed and
sealed completely.
Not cooling
Unit not plugged into wall socket or
wall socket not switched on.
Check connection to wall socket.
Check power switch in front of unit
is on.
Unit uses a thermoelectric chip to
chill water; performance of unit is
dependent on room temperature.
Cooling light will remain on when
unit is attempting to cool water to
optimal temperature.
Bad taste from cooler
New, new silicone, new tap.
Follow the Sanitizing instructions,
under “Care & Maintenance”
Build up of bacteria.
Leaking from taps
Silicone in tap in not sealed
properly / or tap cracked.
Call customer service hotline
No or limited water flow
Water Level in Filtered Water
Chamber is too low.
Rate of flow from tap depends on
level of water in Filtered Water
Chamber. Fill Unfiltered Water
Chamber with water.
Filtered Water Chamber is empty.
Fill Unfiltered Water Chamber with
water.
Internal cold water tank frozen up
water.
Turn unit off for 24hrs, after 24hrs
– check water flow from tap. Switch
the unit power on. If unit continues
to freeze, call customer service
hotline.
Filter is too old, not allowing water
to filter through and enter Filtered
Water Chamber
Replace filter cartridge
Air bubble/ Air lock inside tubing or
unit.
Call customer service for
instructions
SPECIFICATIONS
Model
WFC5
Description
Water Filter Cooler
Voltage & Frequency
220-240Vac, 50/60Hz
Wattage
75 Watts
Filter Cartridge Replacement Model (Pack of 3)
WF3
Filter Cartridge Life
150 Litres (2 Months)*
Filter Cartridge Flow Rate
100-400ml/min
Weight
3.2kgs
Total Water Capacity
8.5L
Filtered Water Tank Capacity
4.5L
