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1.   Place the conditioner where you want to install, making sure 

it is level and on a firm base.

2.   Do all necessary plumbing (inlet to inlet, outlet to outlet and 

minimum 1/2" inside diameter drain line to drain). All plumbing 
should be done in accordance with local plumbing codes.

3.  

Important: Solder joints within 6" of the control valve must 
be presoldered to assure that the control valve is protected 
from any excessive heat.

4.   Use only Teflon tape or paste on the drain fitting. 

Important: 

Hand tighten the drain fitting only, and if necessary, a partial 
turn with a wrench. Do not tighten the fitting excessively or it 
may crack the injector body. Install with a proper air gap.

5.   Connect the brine line found in the salt tank to the brine 

connection on the lower right side of the control valve with 
compression  fittings  in  cloth  bag  attached  to  the  control 
valve.  Remove  the  nut,  gripper  and  retainer  sleeve  from 
the safety brine valve elbow and insert tubing through nut, 
gripper and retainer sleeve. Install tubing insert (

taped to 

brine well cap) inside tubing and attach tubing to safety 
brine valve elbow. Make sure the floor is clean beneath the 
salt tank and that it is level.

 

Note: On cabinet models, the brine line is connected at the 
factory. Make sure the floor is clean beneath the cabinet 
tank and that it is level.

6.  On demand meter models, insert meter cable into meter dome.
7.  A 1/2” (inside diameter) gravity drain line should be con-

nected to the overflow elbow on the side of the salt tank and 
run to a drain below the level of the elbow.  This overflow 
drainage system provides protection from water damage 
in the event of a brine shut-off malfunction.  Tubing is not 
provided to do this.  I

n all cases where an overflow could 

result in water damage for various reasons, this overflow 

protection must be used.  Do not connect the tubing to 

the drain line on the control valve discharge line and do 

not run this line above the overflow elbow height at any 

point.  Provide air gap.

sOfT WaTer basiCs

hardness

Excess amounts of calcium and magnesium in water produce 
hardness. A water softener removes the majority of calcium and 
magnesium to produce softened water. 
 

Hardness is measured in terms of grains. (This grain weight 

is derived from the average weight of a dry grain of wheat.) When 
your water is tested the grain hardness is calculated and expressed 
as grains per gallon (gpg). This calculation, as well as the number 
of people in your household will help determine what type and 
size of water softener will most efficiently soften your water.
 

Your  water  softener  contains  an  ion  exchange  media 

(sometimes called resin or ion exchange material) which removes 
the hardness from water as it flows through the softener tank. 
Eventually so much hardness collects on the exchange media 
that the softener can no longer soften water. At this point it is 
considered "exhausted". Regeneration is now necessary.

regeneration

To regenerate the exchange media, it must be rinsed with a 
brine (salt) solution. This removes the hardness from the exchange 
media and replaces it with sodium. The exchange media is then 
ready to remove hardness from water. The hardness minerals 
and excess brine solution are rinsed down the drain.
 

During the regeneration cycle the softener is also back-

washed. This reversing of the normal flow of water serves to 

Pre-insTallaTiOn CheCk lisT

Water Pressure: A minimum of 20 pounds of water pressure 
(psi) is required for regeneration.  Maximum water pressure120 
psi.
Water Quality: On rural water supplies there is often a problem 
with sand or sediment in the water. (This occasionally occurs in 
public water supplies also.) A sediment filter is recommended to 
prevent plugging of the resin bed with sand or sediment.  Well 
and/or pump problems affecting the operation of the softener, 
such as sediment are NOT covered under warranty.  To prevent 
unnecesary  and  expensive  repairs  not  covered  by  warranty, 
install an in-line sediment filter ahead of softener.
Electrical:  A  continuous  110  volt  60  cycle  current  supply  is 
required. Make certain the current supply is uninterrupted and 
cannot be turned off with another switch.  All electrical con-
nections must be connected per local codes.  Surge protection 
is recommended with all electric controls.
Existing Plumbing: Existing plumbing must be free from lime 
and iron build-up. Piping that is built-up heavily with lime and/or 

iron must be replaced. If pipe is blocked with iron, additional 
equipment  must  be  installed  ahead  of  the  water  softener  to 
correct the problem.
Drain Line: The conditioner should be located close to a drain. 
Avoid overhead drain lines if possible to prevent back pressure 
on the brine injector. Overhead drains should not exceed 8 feet 
above the floor and no more than 20 feet in length.  Backwash 
flow rates in excess of 7 gpm or length in excess of 20’ require 
1” drain line.  

All drain lines must be 1/2" I.D. or larger.

Bypass Valves: Always provide for the installation of a bypass 
valve. 
Softening: It is recommended that the conditioner be installed 
to soften both the hot and cold water supply. A separate hard 
water faucet may be plumbed for drinking purposes if desired. 
Outside faucets should be left on hard water.
Caution: Water temperature is not to exceed 110°F; the condi-
tioner cannot be subject to freezing conditions, or to a vacuum 
due to loss of pressure (such as a water main break).

remove sediment which may have accumulated during the soft-
ening process due to the filtering action of the exchange media. 
Backwashing also loosens and fluffs up the bed of exchange 
media to insure that during regeneration the brine solution will 
come into contact with all the media.

Maintenance of your softener

 

Salt  to  a  softener  is  what  gasoline  is  to  a  car.  Not  only 

must a softener have salt, but it should be the proper type to 
insure efficient recharging of the unit. Ask your dealer what type 
of  salt  may  best  suit  your  needs.  Always  have  an  adequate 
supply of salt on hand. Check the salt level of your brine tank 
every couple of weeks initially to determine how much salt you 
use - this will depend on how much water you use.  As a rule of 
thumb, with 20 gpg hard water, about a 1/2 lb. of salt per person 
per day is used.  In other words, a family of four uses 60lbs. of 
salt a month.  If your household does not use much water, do 
not fill your salt keeper over 1/2 full, salt bridging may occur in 
the brine tank.  This may result in hard water due to ineffective 
regeneration.  

Add salt to your salt tank before the salt level 

falls below the water level (bottom one-third of tank). Fill the 
tank approximately three-fourths full. 
 

Salt tanks may require periodic cleaning. Inspect it at least 

once a year for buildup of insoluble materials. See page 10 for 
salt tank cleaning instructions.

insTallaTiOn insTruCTiOns

Summary of Contents for WaterMate-1 WM1-16M

Page 1: ...T M Manufactured by HELLENBRAND INC 404 Moravian Valley Road Waunakee Wisconsin 53597 2509 Phone 608 849 3050 Fax 608 849 7398 Web www hellenbrand com Owner s Manual 2000 2010...

Page 2: ...d water for watering plants often a kitchen cold faucet is plumbed for hard water or the outside faucets are usually plumbed for hard water If not you can place your softener on bypass and fill water...

Page 3: ...ed in by dealer CAPACITY PHYSICAL Specifications 1 These conditioners are designed for hardness removal 2 Limit of 2ppm of Ferrous Bicarbonate iron Add 3 grains per gallon of hardness for each ppm iro...

Page 4: ...l flow of water serves to Pre Installation Check List Water Pressure A minimum of 20 pounds of water pressure psi is required for regeneration Maximum water pressure120 psi Water Quality On rural wate...

Page 5: ...options PLASTIC bypass Valve Optional Cabinet Models Valve Cover Not Included 1 Control Valve 2 Upper Distributor 3 Mineral Tank 4 Distributor Tube 5 Ion Exchange Media 6 Underbedding 7 Brine Line 8 S...

Page 6: ...ly advance the conditioner to the service position by turning the center knob clockwise until in service appears in the window Figure 6 5 Manually advance the conditioner control to the backwash posit...

Page 7: ...into the brine tube toward the softener mineral tank and control valve The air will force the brine water solution that was drawn into the mineral tank out to drain through the control valve drain li...

Page 8: ...we would like to have a 3 to 4 day regeneration interval to conserve water 3 persons x 70 gallons per day x 20 grains per gal lon of hardness x 4 days 16 800 grains minimum softener capacity Check the...

Page 9: ...Install additional filtering equipment ahead of softener 7A Excessive water in salt tank A Plugged injector system A Clean or replace injector and screen 7B Salt Water in Service Line B Plugged injec...

Page 10: ...and outlet b If the conditioner has an integral bypass valve put it in the bypass position c If there is only a shut off valve near the conditioner inlet close it 3 Relieve water pressure in the condi...

Page 11: ...ord into outlet 10 Set time of day Cycle the control valve manually to assure proper functions Make sure the control valve is returned to the service position 11 Replace the control valve back Be sure...

Page 12: ...h Position Preliminary Rinse Position Service Position water conditioner flow diagrams Hardwaterenterstheunitatthevalveinlet flowsaroundthelowerpistongroove thruthe passage to the top of tank down thr...

Page 13: ...unit at the valve inlet flows around the lower piston groove thru the injector throat thru the brine valve and flow control to fill the brine tank Hard water also flows around the lower piston groove...

Page 14: ...56 24 Hour Label 24 1 101486 Valve Position Dial Std Piston 1 49 14278 Valve Position Dial Low Water Piston ITEM NO NO REQ D PART NO DESCRIPTION 25 1 101947 Knob 26 1 102462 Screw 27 1 101964 Label on...

Page 15: ...65 60080 Wire Connector 24 1 102566 Strain Relief 25 1 49 13229 Back Cover 26 1 49 14252 Meter Clutch Cap ITEM NO NO REQ D PART NO DESCRIPTION 26 27 1 101955 Front Label Silver 28 1 101977 Rear Label...

Page 16: ...6 101979 Salt Label 6 32 20 1 102866 Washer ITEM NO NO REQ D PART NO DESCRIPTION 21 1 49 13011 Cycle Actuator Gear 22 1 49 13009 24 Hour Gear 23 1 101956 24 Hour Label 24 1 101486 Valve Position Dial...

Page 17: ...02899 Skipper Wheel Assembly 12 Day 20 1 102434 Skipper Wheel Ring 21 1 49 14457 Spring ITEM NO NO REQ D PART NO DESCRIPTION 22 1 49 13014 Regeneration Pointer 23 1 49 11842 Electrical Cord 24 2 10308...

Page 18: ...Specify Size 28 1 49 10913 Injector Nozzle Specify Size 29 1 102174 O ring Injector Cover 30 1 101378 Injector Cover 31 2 102469 Screw Injector Mounting 32 1 D L F C Button Specify Size 101555 1 2 GP...

Page 19: ...1 64 M 1 104465 14 x65 Tank for WM1 96 M 1 104529 7 x35 Tank for WM1 16 M C 1 104532 8 x35 Tank for WM1 24 M C 1 104542 10 x35 Tank for WM1 32 M C 4 1 101506 Distributor Tube All 35 44 Tanks 1 101509...

Page 20: ...original installation site Any part found defective within the terms of this warranty will at Hel lenbrand Inc s option be repaired or replaced You are responsible for freight from our factory and lo...

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