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Helio O Series, Owner'S Manual

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36

7. CONTACT INFORMATION

In the event that you need to contact your Helio dealer for any 

questions regarding this owner’s manual or for a service call,  

here is our complete contact information: 

HELIO RV

2400 Chemin Georges 

Lavaltrie, Quebec

J5T 3S5  Canada

E-mail address:

 [email protected]

Website:

 www.heliovr.com

Toll-free number (North America):

 1 (877) 583-2206

You may communicate with us during the indicated office hours. 

For more details, please visit our Helio website.

Summary of Contents for O Series

Page 1: ...OWNER S MANUAL Series ...

Page 2: ...urance against accidents Your Helio trailer has been thoroughly inspected before delivery However to ensure your complete satisfaction an inspection of the different components will be conducted with you before delivery Use this time to ask your questions about the product This introduction will help you become more familiar with your new Helio trailer and its components while giving you the assur...

Page 3: ... 2021 HELIO V R All rights reserved Printed in Canada ...

Page 4: ...trip 17 Thinking ahead 18 4 SYSTEMS COMPONENTS 19 Propane gas O2 O3 Series 19 Propane gas tank 19 Filling up your propane gas tank 19 Propane gas regulator 19 Ice in the regulator 20 Other factors to consider in cold weather 20 Collapsible hoses and propane gas system connections 20 Checking for leaks in the propane gas system 21 Electrical system 23 12 V system 23 120 V system 23 External power c...

Page 5: ...f air vent 29 Outer fiberglass shell 29 Exterior component seals 30 Cabinet doors 30 Fiberglass shower O2 series only 30 Refrigerator O2 and O3 series 30 Propane gas heating Optional 31 Axle and electric brakes 32 7 CONTACT INFORMATION 36 WARRANTY REGISTRATION FORM 37 DELIVERY INSPECTION 38 MAINTENANCE SCHEDULE 39 NOTES 43 ...

Page 6: ...er the ripping perforation shrinking color fading or staining of fabric items such as window screenings and pillows The warranty only covers the defects in material and workmanship 5 Misuse negligence or use on dangerous roads will nullify the present warranty Helio does not warrant anything regarding a non registered and normally used product in the United States or Canada 6 Any use of the traile...

Page 7: ...different parts Registration of the warranty The warranty registration documents must be filled out and returned to the components manufacturers which may be a condition of this warranty 2 SAFETY IDENTIFICATION Key Below you will find the signal words and descriptions found in this manual They are used to alert you to potentially dangerous situations When you see these signal words read the inform...

Page 8: ...V GAWR PNBE TIRE PNEU RIM JANTE COLD INFLATION PRESSURE PRESSION DE GONFLAGE À FROID Z44 THE WEIGHT OF CARGO SHOULD NEVER EXCEED KG KG OR OU LBS LB LE POIDS DU CHARGEMENT NE DOIT JAMAIS DÉPASSER NONE AUCUN TIRE PNEU SIZE DIMENSIONS COLD TIRE PRESSURE PRESSION DES PNEUS À FROID FRONT AVANT REAR ARRIÈRE SPARE DE SECOURS XXX XXX STXXX XXD1X C XXX KpA XX psi STXXX XXD1X B XXX KpA XX psi 2BXXXXXXXXXXXX...

Page 9: ...off and you are not absolutely certain of its source evacuate the unit immediately Always have an evacuation plan Keep it updated and practice it every six months Hold a meeting and discuss the plan by showing everyone including the guests what they must do Do not waste time collecting your valuable objects or dressing yourself Sometimes each second counts Vacuum regularly and use the soft hairbru...

Page 10: ...rs may have a cartridge you have to push Aim point the nozzle toward the base of the fire Squeeze press the handle to release the extinguishing agent Spray spray the base of the fire If you aim for the flames you will not put out the fire Testing laboratories classify fires into three classes Class A fires arising from wood paper fabric rubber and certain types of plastic Class B flammable liquids...

Page 11: ...action and loading carrying capacity of your vehicle Underinflated tires and overloaded vehicles are the leading causes of tire failure Therefore to prevent flat tires and other types of failures you should maintain proper tire pressure observe tire and vehicle load limits avoid road hazards and regularly inspect your tires CAUTION CAUTION CAUTION CAUTION Portable combustion equipment such as stov...

Page 12: ...e vehicle s design load limit that is the greatest amount of weight a vehicle can safely carry The proper tire pressure for your vehicle is referred to as the recommended cold inflation pressure To get an accurate tire pressure reading you must measure tire pressure when the tires are cold A cold tire is one that has not been driven on for at least three hours When you drive your tires get warmer ...

Page 13: ...pressure regularly at least once a month including the spare Inspect tires for uneven wear patterns on the tread cracks foreign objects or other signs of wear or trauma Remove bits of glass and foreign objects wedged in the tread Make sure your tire valves have valve caps Check tire pressure before going on a long trip Do not overload your vehicle Check the Tire Information Placard for the maximum...

Page 14: ...nder the trailer in the back Follow these steps to use the spare tire 1 If a flat or damaged tire occurs while driving stop your vehicle and trailer gradually and in a controlled manner 2 Slowly pull up on the side of the road 3 Turn on your four way flashers 4 If a flat or damaged tire occurs at night use flares or warning lights also 5 Use a wheel chock to block the opposite wheel 6 Slightly rai...

Page 15: ... automatic but an automatic transmission better controls engine charges 2 Power Make sure your vehicle has sufficient power to hitch your trailer on the type of roads you ll be taking Here are the factors to take into account engine power cooling capability and axle ratio Discuss your vehicle s towing capacity with your dealer 3 Tires and suspension It is important to make sure your vehicle s tire...

Page 16: ...lace the trailer s flexible connector into the jack located on the tow vehicle Make sure you leave enough slack to avoid separation on tight turns Check that all lights work before setting out 1 14 AWG white cable side marker lights tail lights grounding 2 14 AWG blue cable brakes 3 14 AWG green cable side marker lights tail lights positive terminal 4 10 AWG black cable battery connection positive...

Page 17: ... vehicle s hitch Safety chains After attaching the trailer coupler to the hitch ball adequately the safety chains must be rigged According to safety regulations safety chains must crisscross underneath the tow bar and hitch to prevent the tow bar from falling to the ground in case of hitch or coupler failure Connecting safety chains 1 Crisscross the chains underneath the tow bar and hitch 2 Loop t...

Page 18: ...b bearings at least once a year or at every 18 000 km 11 000 miles Hitch Check the hitch to ensure it has not loosened The lock pin or safety lock must be installed in the coupler Front end Make sure the front end is aligned horizontally with the hitch and coupler is locked in this position The recommended height for the hitch is around 15 inches 38 cm from the ground to 2 inches 5 cm above the hi...

Page 19: ...tside light is turned off when traveling Main door Both door locks must be locked using your main key Thinking ahead Here is a list of articles you might find useful First aid kit Spare 12 volt fuses automobile type see table of fuses on electrical panel Tool box regular star and square screwdrivers pliers crescent wrench level keys for gas and water pipe connections adapted to the water lines and...

Page 20: ... the tank were completely full an increase in the outside temperature could cause a propane gas discharge via the expansion valve Filling up your propane gas tank Before removing a propane cylinder to fill it up or perform work on the propane gas system blow out all open flames and discontinue the use of any fumigant 1 Disconnect all devices running on propane gas and turn off all pilots water hea...

Page 21: ...s refineries or manufacturing plants the vehicles used for propane gas transportation or even your own tank Humidity can appear in a propane gas tank when a tank service valve is left open which allows for humid air to enter and stay trapped Several steps can be taken to stop or prevent ice from forming inside the propane gas tank Make sure the propane gas tank is free of humidity before filling i...

Page 22: ...es in the trailer If the flow of propane gas toward the appliances seems to be restrained follow these steps to help fix the problem 1 Make sure all appliances have been disconnected including pilots if applicable and there is no propane gas flow in the system 2 Make sure there are no leaks in the system 3 Slowly open the service valve of the propane gas tank DO NOT OPEN SUDDENLY 4 If you open it ...

Page 23: ...WARNING WARNING WARNING Make sure the tank is not filled past the 80 mark If the tank is too full make sure the propane supplier empties the excess liquid A too full propane cylinder does not have the 20 expansion space necessary for the vapor Not having this extra space may lead to uncontrolled propane gas flow which may cause a fire or explosion WARNING WARNING WARNING WARNING Never check for le...

Page 24: ...ces may have their own circuit breakers If an electrical outage occurs involving an electrical device see the device instruction manual for the steps to follow Fuses circuit breakers and light bulbs A box of fuses is located next to the converter Make sure you check the cause of a blown fuse before replacing it Never replace a blown fuse by a fuse with a higher electrical current The fuse sequence...

Page 25: ... Your interior water supply tank is filled via a gravity filling nozzle located on the side of the trailer To access it untwist the cap Water can be added to the tank using a bucket or collapsible hose It is recommended you use collapsible hoses of different colors for the filling up and the emptying of the fresh water tank This way you can know at a glance which hose can be used safely If you are...

Page 26: ... a prolonged period it is strongly recommended to cut the water supply to the hose connection Water pump When using water from the fresh water tank the system must be pressurized A self priming 12 V pump has been provided for this purpose The on off switch for the pump is located in the control panel located above the fridge Turn on the switch to activate the pump Once activated the pump automatic...

Page 27: ... entire system once more and fill the fresh water tank with drinking water Turn on all the faucets and let the water run until you can no longer smell the bleach You may have to repeat the process one more time to eliminate all signs of bleach from the system Once this is done it is now safe to use your drinking water system Note If the taste or odor of chlorine used to disinfect persists pour a s...

Page 28: ...nking water tank and the water pipes before the winterization process Under your Helio trailer you will find a discharge hose that extends out the back side next to the tank For the water to flow out open the valve located inside next to the tank Remember to close the valve before putting in the antifreeze We also recommend that you turn off the pressure in the city water inlet of your vehicle mai...

Page 29: ...arger Storing surface It is not recommended to store a trailer or other vehicle on the grass for a long period of time given the humidity given off by the soil We recommend therefore if possible to store your trailer on an asphalt or concrete surface If this is not possible you can spread a black geomembrane on the ground to cut off the direct humidity under the vehicle 3 Trailer dewinterization D...

Page 30: ...ization measures are usually all that is necessary to prevent damages caused by ice Ice can damage the system components particularly the water tank pump water heater and all the pipes Also discuss additional precautionary measures with your dealer regarding the winterization of your trailer s plumbing system Because of differences in climate your maintenance needs may change from area to area Rea...

Page 31: ...water to be sucked in either through the storage doors refrigerator gates windows or under the main door The water quantity which may enter the trailer is minimal and cannot damage anything inside The interior design of the furnishings and floor ensures there will be no damage to the trailer All you need to do is wipe the floors when necessary Cabinet doors Adjusting the cabinet doors is part of y...

Page 32: ...r weather returns the accumulated snow and ice melt and water could seep inside Propane gas heating Optional Your trailer may be equipped with an optional propane gas heater For details on the use of this system refer to the manufacturer s manual ...

Page 33: ... Adjust them according to the specifications X Brakes Make sure they re working properly EVERY USE Brake magnets Inspect wear and current draw X Brake lining Inspect wear and contamination X Brake pressure modulator Verify the intensity of the modulation X Electrical cabling for trailer brakes Check for bare or frayed wires X Hub drum Check for abnormal wear and grooves X Seals Verify and replace ...

Page 34: ...ion Wash all grease and oil from the bearing cone using a suitable solvent Dry the bearing with a clean lint free cloth and inspect each roller completely If any pitting spalling or corrosion is present then the bearing must be replaced The bearing cup inside the hub must be inspected Bearings must always be replaced in sets of a cone and a cup In case of doubt Hélio strongly recommends that all m...

Page 35: ...itions 2 They can be modulated to provide more or less braking force this easing the brake load on the towing vehicle 3 They have very little lag time from the moment the towing vehicle s brakes are actuated until the trailer brakes are actuated 4 In an emergency situation they can provide some braking independently of the towing vehicle Electric brake adjustment Brakes should be adjusted 1 after ...

Page 36: ...e armature surface is refaced and the armature surface should be refaced whenever the magnets are replaced It s important to protect the wheel bearing bores from metallic chips and contamination which result from drum turning or armature refacing operations Make certain that the wheel bearing cavities are clean and free of contamination before reinstalling bearing and seals The presence of these c...

Page 37: ...or a service call here is our complete contact information HELIO RV 2400 Chemin Georges Lavaltrie Quebec J5T 3S5 Canada E mail address service heliovr com Website www heliovr com Toll free number North America 1 877 583 2206 You may communicate with us during the indicated office hours For more details please visit our Helio website ...

Page 38: ...to the inspection checklist done during the delivery If adjustments are necessary they have been identified in the Notes box I confirm that I have received read and understood the two year Warranty presented in the Owner s manual X X Owner s RV Dealer Responsible Model Year Body Colour Vehicule Identification Number VIN Warranty registration date Owner 1 Owner 2 Address City Province State Postal ...

Page 39: ...ry If adjustments are necessary they have been identified in the Notes box I confirm that I have received read and understood the two year Warranty presented in the Owner s manual X X Owner s RV Dealer Responsible Model Year Body Colour Vehicule Identification Number VIN Warranty registration date Owner 1 Owner 2 Address City Province State Postal code Zip code Country Phone Email RV Dealer s addr...

Page 40: ...y cover Thermostatic roof vent Outdoor power outlets 110V Indoor LED ceiling lights Rear and front stabilizers Power outlets 110V 12V USB City connector and water tank connector O2 O3 Electrical converter Water access for winterization O2 O3 Fire extinguisher and safety elements Grey and black water connectors O2 O3 Spare wheel Storage access A C unit Optional Retractable step Propane heater unit ...

Page 41: ...ts 110V Indoor LED ceiling lights Rear and front stabilizers Power outlets 110V 12V USB City connector and water tank connector O2 O3 Electrical converter Water access for winterization O2 O3 Fire extinguisher and safety elements Grey and black water connectors O2 O3 Spare wheel Storage access A C unit Optional Retractable step Propane heater unit with thermostat Optional Complete screen door Nigh...

Page 42: ...maintenance date DD MM YYYY Description Every week 3 months 4500 km 2800 miles 6 months 9000 km 5600 miles 12 months 18000 km 11000 miles Maintenance conducted by Notes We strongly recommends that all maintenance and repair work be performed by qualified and competent professionals ...

Page 43: ...maintenance date DD MM YYYY Description Every week 3 months 4500 km 2800 miles 6 months 9000 km 5600 miles 12 months 18000 km 11000 miles Maintenance conducted by Notes We strongly recommends that all maintenance and repair work be performed by qualified and competent professionals ...

Page 44: ...maintenance date DD MM YYYY Description Every week 3 months 4500 km 2800 miles 6 months 9000 km 5600 miles 12 months 18000 km 11000 miles Maintenance conducted by Notes We strongly recommends that all maintenance and repair work be performed by qualified and competent professionals ...

Page 45: ...maintenance date DD MM YYYY Description Every week 3 months 4500 km 2800 miles 6 months 9000 km 5600 miles 12 months 18000 km 11000 miles Maintenance conducted by Notes We strongly recommends that all maintenance and repair work be performed by qualified and competent professionals ...

Page 46: ...43 NOTES ...

Page 47: ...44 NOTES ...

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