Heinner HSBS-M490ICEX++, Instruction Manual

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You may try to solve the following simple problems by yourself.
If them cannot be solved, please contact the after-sales department.
Failed operation
Check whether the appliance is connected to power or whether the plug is in well contact
Check whether the voltage is too low
Check whether there is a power failure or partial circuits have tripped
Odor
Odorous foods should closely wrapped
Check whether there is any rotten food
Whether the interior shall be cleaned
Long-term operation of
compressor
It is normal that refrigerator operates for longer time in
summer when the ambient temperature is higher
Do not put too much food in the freezer at one time
Do not put foods until they are cooled
Frequent opening of refrigerator door
Illuminating light does not shine
Check whether the refrigerator is connected to power supply and whether the illuminating light is damaged
Have the light replaced by a specialist
Doors cannot be properly closed
The door is stuck by food packages
Too much food is placed
The refrigerator is tilted
Loud noises
Check whether the floor is level and whether the refrigerator is placed stably
Check whether accessories are placed at proper locations
Door seal fails to be tight
Remove foreign matters on the door seal
Heat the door seal and then cool it for restoration (or blow it with an electrical drier or use a hot towel for
heating)
Water pan overflows
There is too much food in the chamber or food stored contains too much water, resulting in heavy defrosting
The doors are not closed properly, resulting in frosting due to entry of air and increased water due to
defrosting
Hot housing
Heat dissipation of the built-in condenser via the housing, which is normal
When housing becomes hot due to high ambient temperature, storage of too much food or shutdown of the
compressor is shut down, provide sound ventilation to facilitate heat dissipation
Surface condensation
Condensation on the exterior surface and door seals of the refrigerator is normal when the ambient
humidity is too high. Just wipe the condensate with a clean towel.
Abnormal noise
The compressor may produce buzzes during operation and the buzzes are loud particularly upon start or
stop. This is normal.
Refrigerant flowing inside of the appliance may produce creak, which is normal
No water or ice The sealing cap is not took out or the water tank is not installed right
IX. TROUBLESHOOTING