Heinner HFSC-V60LITGC-BK, User Manual

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If you still have a problem with your appliance after checking these basic trouble
shooting steps, please contact an authorized service person or wualified technician.
Problem Possible Cause Solution
Hob burners do not work.
The burners may be in the ´ off ` position.
Supply gas pressure may not be correct.
Power (if the appliance has an electric
connection) is switched off.
Check the position of the control knob. Check the gas
supply and gas pressure.
Check whether there is power supplied. Also check that other
kitchen appliances are working.
Hob burners do not light.
Burner cap and crown are not assembled
correctly.
Supply gas pressure may not be correct.
LPG cylinder (if applicable) may be
depleted.
Power (if the appliance has an electric
connection) is switched off.
Ensure the burner parts have been placed correctly.
Check the gas supply and gas pressure.
LPG cylinder may need replacing.
Check whether power is being supplied. Also, check that
other kitchen appliances are working.
Flame colour is orange/yellow.
Burner cap and crown are not
assembled correctly.Different gas
compositions.
Ensure the burner parts have been placed correctly.
Due to the design of the burner, the flame can appear to be
orange/yellow in certain areas of the burner.
If you operate the appliance with natural gas, city natural gas
may have different compositions. Do not operate the appliance
for a couple of hours.
Burner is not igniting or only
partially lighting.
Burner parts may not be clean or dry.
Ensure that parts of the appliance are dry and clean.
Burner sounds noisy.
-
This is normal. The noise may reduce as they heat up.
Noise -
It is normal for some metal parts on the cooker to produce
noise when in use.
The hob or cooking zones cannot be
switched on.
There is no power supply.
Check the household fuse for the appliance.
Check whether there is a power cut by trying other electronic
appliances.
The hob produces an odour during
the first cooking sessions.
New appliance.
Heat a saucepan full of water on each cooking zone for 30
minutes.
Oven does not switch on.
Power is switched off.
Check whether there is power supplied. Also, check that other
kitchen appliances are working.
No heat or oven does not warm up.
Oven temperature control is incorrectly
set.Oven door has been left open.
Check the oven temperature control knob is set correctly.
X. TROUBLESHOOTING