Heinner HCF-316HA+, Manual

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However, when the ice becomes very thick on the inner liner, complete defrosting
should be carried out as fellows:
Unplug the unit. Remove the drain plug from the inside of the freezer. Defrosting
usually takes a few hours. To defrost faster keep the freezer door open.
For draining, place a tray beneath the outer drain plug.
Pull out the drain dial.
Rotate the drain dial 180 degree. This will let the water flow out in the tray.
When done, push the drain dial in. Re-plug the drain plug inside the freezer.
Note: Monitor the container under the drain to avoid overflow.
Wipe the interior of the freezer and replace the electrical plug in the electrical
outlet.
Reset the temperature control to the desired setting.