www.heinner.com 2000W, 50/60Hz, 220-240V
Problem
Possible cause
Solution
The Hot-air fryer does
not work
The appliance is not
plugged in.
Put the mains plug in an earthed wall
socket.
You have not set the
timer.
Turn the timer knob to the required
preparation time to switch on the
appliance.
The ingredients fried
with the air fryer are not
done.
The amount of ingredients
is too big.
Put smaller batches of ingredients in
the air fryer oven. Smaller batches
are fried more evenly.
The set temperature is too
low.
Turn the temperature control knob to
the required temperature setting
(see section ‘settings’ in chapter
‘Using the appliance’)
.
The preparation time is
too short.
Turn the timer knob to the required
preparation time (see section
‘Settings’ in chapter’ Using the
appliance’).
Fried snacks are not
crispy when they come
out of the air fryer.
You used a type of snacks
meant to be prepared in a
traditional deep fryer.
Use oven snacks or lightly brush
some oil onto the snacks for a
crispier result.
The pan still contains
grease residues from
previous use.
White smoke is caused by grease
heating up in the pan . make sure
you clean the pan properly after each
use.
Fresh fries are fried
unevenly in the air fryer.
You did not use the right
potato type.
Use fresh potatoes and make sure
they stay firm during frying.
You did not rinse the
potato sticks properly
before you fried them.
Rinse the potato sticks properly to
remove starch from the outside of
the sticks.
Fresh fries are not crispy
when they come out of
the air fryer.
The crispiness of the fries
depends on the amount
of oil and water in the
fries.
Make sure you dry the potato sticks
properly before you add the oil.
Cut the potato sticks smaller for a
crispier result.
Add slightly more oil for a crispier
result.
Error information on LED display screen
E1: Temperature sensor is not connected
E2: Short circuit of temperature sensor
VII. TROUBLESHOOTING
Guarantee and service
If you need service or information or if you have a problem, please contact the auothirzed service
center (you find its phone number in the worldwide guarantee leaflet).
Summary of Contents for HAF-B2000FB
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