Heinner HAC-HS12WIFI++, Instruction Manual

Page: 42 / 88

www.heinner.com
41
Pairing the device again Follow the instruction to pair the
device again
Cannot
un-pair
the
appliance
from
the
smart phone
Application operates abnormally
Restart the Application or
smartphone and try again
The communication is timeout Please try to unpair the appliance
another time
TheApp closes
unexpectedly
The smartphone app suddenly shuts down
due to memory limitations of the
smartphone.
Close any unnecessary apps that
may be running in the background
before using Smart-Living app
Due to a network error or server load, the
connection is unstable.
*Try to log in again at a later time.
Network error. *Server connection may take time
(slow).
*Try to log in again
*Check wireless network
Session timed
out due to
inactivity.
Network environment not stable. *Try to log in again at a later time.
*Turn home appliance off, and
then powering back up.
Command Fail due to network error *Check wireless network
connection.
*Turn home appliance off, and
then powering back up.
App or Certain
functions
cannot
be
used
App needs to be updated. After upgrading the phone
operation system, if the App
cannot be used, please upgrade
App to the latest version
Timer functions
are abnormal
App was not enabled to read the smartphone’s
time Settings shall be made by following
routes in case of Android system:
“Settings
- Apps (Device) - Smart- Living -
Permissions - Location”, enable the
switch of Location;
For IOS, go to the bottom of
“Setting”, find Smart- Living, enter it
and choose “While Using” from
“Location”;
Timer functions
not working
The Timer functions weren’t triggered. Timer is based on triggering, and only
work under the conditions set by the
user.