Heatrae Sadia FBM 25 ECO 3KW, Installation, Operation And Maintenance Manual, Page: 37 / 40

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Heatrae Sadia guarantees the Heatrae Sadia FBM ECO product against faulty manufacture or materials for a period
of two years from the date of purchase including parts and labour. This two year warranty is extended to five years
for the inner tank only.
These warranties are valid provided that:
The Heatrae Sadia FBM ECO product has been correctly installed by a competent installer and as per the instructions
contained in the Product Guide and all relevant Codes of Practice and Regulations in force at the time of installation.
It has only been used for the storage of category 1 or 2 water, refer to water regulations.
The water heater is not guaranteed against damage by frost and excessive scale build up
The installed unit is not in areas where the water supply contains chloride levels exceed 250mg/L.
Within 60 days of installation the user completes and returns the certificate supplied along with the proof of purchase
to register the product.
The Heatrae Sadia FBM ECO product has not been modified in any way other than by Heatrae Sadia or Heatrae
Sadia approved engineers.
The Heatrae Sadia FBM ECO product has not been subjected to frost, scaling, nor has it been tampered with or been
subjected to misuse or neglect.
No factory-fitted parts have been removed for unauthorised repair or replacement.
The Benchmark Commissioning Checklist and Service Record included in the Heatrae Sadia FBM ECO Product
Guide has been completed.
Regular maintenance has been carried out by a competent person in accordance with the requirements set out in
the maintenance section of the Product Guide and any replacement parts used should be authorised Heatrae Sadia
spare parts.
Evidence of purchase and date of supply must be submitted upon making a claim.
This warranty is not valid for installations outside the United Kingdom.
For installations outside of the United Kingdom, please contact the Heatrae Sadia Export Department on
Tel: +44 1603 420271 for further details of the guarantee terms and conditions applicable.
This warranty does not affect your statutory rights.
13. Warranty