Heatilator • BCBV36 • 4008-033 • Rev P • 8/12
11
Initial Break-in Procedure
• The fireplace should be run three to four hours
continuously on high.
• Turn the fireplace off and allow it to completely cool.
• Clean glass doors. See Section 3.
• Run continuously on high an additional 12 hours.
• This cures the materials used to manufacture the
fireplace.
NOTICE!
Open windows for air circulation during fireplace
break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
J. After Fireplace is Lit
L. Frequently Asked Questions
ISSUE
SOLUTIONS
Condensation on the glass
This is a result of gas combustion and temperature variations. As the appliance warms, this
condensation will disappear.
Blue flames
This is a result of normal operation and the flames will begin to yellow as the appliance is allowed to
burn for 20 to 40 minutes.
Odor from appliance
When first operated, this appliance may release an odor for the first several hours. This is caused
by the curing of materials from manufacturing. Odor may also be released from finishing materials
and adhesives used near the appliance. These circumstances may require additional curing
related to the installation environment.
Film on the glass
This is a normal result of the curing process of the paint and logs. Glass should be cleaned within 3
to 4 hours of initial burning. A non-abrasive cleaner such as gas appliance glass cleaner may be
necessary. See your dealer.
Metallic noise
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the
sound produced by a furnace or heating duct. This noise does not affect the operation or longevity
of the appliance.
Is it normal to see the pilot flame
burn continually?
In an IntelliFire ignition system (IPI), the pilot flame should turn off when appliance is turned off.
Some optional control systems available with IPI models may allow pilot flame to remain lit. In a
standing pilot system the pilot will always stay on.
K. Flame Adjustment Control
Some appliances come equipped with a high/low flame
adjustment control.
• Open control access panel
• Compare your valve to Figures 2.4 & 2.5.
• Adjust the flame by turning knob as indicated in the photo
matching your valve.
HI
LO
Indicator
Indicator
HI
LO
Figure 2.4 DEXEN Valve - IntelliFire Ignition System
Figure 2.5 SIT Valve - Standing Pilot Ignition System
