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9

Heat & Glo  •  350TRSI-AUF, 350TRSILP-AUF  •  2089-980 Rev. T  •  3 /14

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Non Heat & Glo venting components, hearth components or other accessories used in conjunction with the appliance.

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Removal, installation, reinstallation, set up or any other costs associated with a claim including travel and shipping 
charges for parts

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HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa-
tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider-

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the structure.

This warranty is void if:

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The appliance is subjected to prolonged periods of dampness or condensation.

There is any damage to the appliance or other components due to water or weather damage which is the result of, but not 
limited to, improper chimney or venting installation.

HOW TO CLAIM

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To make a claim against this warranty, contact your local distributor during regular business hours.  See addresses 

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Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom 
you originally purchased the product.

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parts are not covered by this manufacturers’ warranty.

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occur.

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To make a claim under this manufacturer’s warranty, you must be able to prove when you purchased the product. The 
easiest way to do this is through your original proof of purchase, for example your invoice or receipt. However, if you 

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Melbourne

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444 Swan Street

Richmond 3121

Perth

Fireplace Corner

277 Lord Street

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Sydney

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Summary of Contents for 350TRSI-AUF

Page 1: ...ect contact with the fixed glass panel DO NOT operate the appliance with the barrier removed Contact your dealer or Hearth Home Technologies if the barrier is not present or help is needed to properly install one HOT SURFACES Glass and other surfaces are hot during operation AND cool down Hot glass will cause burns DO NOT touch glass until it is cooled NEVER allow children to touch glass Keep chil...

Page 2: ...t a fire hazard The Heat Glo a brand of Hearth Home Technologies warranty will be voided by and Heat Glo a brand of Hearth Home Technologies disclaims any responsibility for the following actions Installation of any damaged heater or flue system component Modification of the heater or balanced flue system installation other than as instructed by Heat Glo a brand of Hearth Home Technologies Imprope...

Page 3: ...and carefully follow all of the instructions contained in this owner s manual Pay special attention to all cautions and warnings This owner s manual should be retained for future reference We suggest that you keep it with your other important documents and product manuals The information contained in this owner s manual unless noted otherwise applies to all models and gas control systems Your new ...

Page 4: ...card carrying their registration number Ask to be shown the card before allowing the installation work to commence and make a note of the Installer QCC number Upon completion of the installation the installer is required to explain the operational details of the appliance together with the safety instructions You will be asked to sign acceptance of the installation and be provided with a completio...

Page 5: ...upplies Needed 19 D Inspect Appliance and Components 19 5 Framing and Clearances A Selecting Appliance Location 20 B Constructing the Appliance Chase 21 C Clearances 21 D Mantel and Wall Projections 23 6 Termination Locations A Vent Termination Minimum Clearances 24 7 Vent Information and Diagrams A Approved Pipe 26 B Vent Table Key 26 C Use of Elbows 26 D Measuring Standards 26 E Vent Diagrams 26...

Page 6: ...ial 62 14 Appliance Setup A Remove Fixed Glass Assembly 63 B Remove the Shipping Materials 63 C Clean the Appliance 63 D Accessories 63 E Log Placement Instructions 64 15 Troubleshooting A IntelliFire Plus Ignition System 67 16 Reference Materials A Appliance Dimension Diagram 69 B Maintenance Tasks 70 C Vent Components Diagrams 71 D Service Parts 76 E Contact Information 79 ...

Page 7: ...GHU WKLV ZDUUDQW LV OLPLWHG WR WKH SXUFKDVH price of the product This warranty is subject to conditions exclusions and limitations as described below Warranty coverage begins on the date of original purchase In the case of new home construction coverage under this PDQXIDFWXUHU V ZDUUDQW EHJLQV RQ WKH GDWH RI UVW RFFXSDQF RI WKH GZHOOLQJ RU VL PRQWKV DIWHU WKH VDOH RI WKH SURGXFW E an independent a...

Page 8: ...V QRW D ÀDZ DQG LV QRW FRYHUHG XQGHU ZDUUDQW DPDJH WR SULQWHG SODWHG RU HQDPHOOHG VXUIDFHV FDXVHG E QJHUSULQWV DFFLGHQWV PLVXVH VFUDWFKHV PHOWHG LWHPV or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes Repair or replacement of parts that are subject to normal wear and tear during the warranty period These parts in FOXGH SDLQW ZRRG SHOOH...

Page 9: ...any damage to the appliance or other components due to water or weather damage which is the result of but not limited to improper chimney or venting installation HOW TO CLAIM To make a claim against this warranty contact your local distributor during regular business hours See addresses EHORZ IRU D GHDOHU QHDUHVW RX 9LF 3W WG 1 HWPDVWHU Additional service fees may apply if you are seeking warranty...

Page 10: ...en done following the EN 60335 2 102 standard Local codes apply The Heat Glo gas appliances discussed in this Installer s Guide have been tested to certification standards and listed by the applicable laboratories This appliance must be installed in accordance with the rules in force NOX Class 5 for G20 NOX Class 5 for G31 B Gas Pressure Requirements WARNING Risk of Explosion An in line regulator ...

Page 11: ...ur dealer or Hearth Home Technologies if the barrier is not present or help is needed to properly install one HOT SURFACES Glass and other surfaces are hot during operation AND cool down Hot glass will cause burns DO NOT touch glass until it is cooled NEVER allow children to touch glass Keep children away CAREFULLY SUPERVISE children in same room as fireplace Alert children and adults to hazards o...

Page 12: ...is needed to properly install one For more information refer to the instructions supplied with your decorative door or front G Remote Controls Wall Controls and Wall Switches Follow the instructions supplied with the control installed to operate your fireplace For safety Install a switch lock or a wall remote control with child protection lockout feature Keep remote controls out of reach of childr...

Page 13: ... DO IF YOU SMELL GAS DO NOT try to light any appliance DO NOT touch any electric switch do not use any phone in your building DO NOT CONNECT LINE VOLT AGE 110 120 VAC OR 220 240 VAC TO THE CONTROL VALVE Improper installation adjustment al teration service or maintenance can cause injury or property damage Re fer to the owner s information manual provided with this appliance This appliance needs fr...

Page 14: ... will become inactive once an optional remote control RC300AU is programmed to the control module Note that the control module will always ignite the fireplace on HI and remain so for the initial 10 seconds of operation If the HI LO is switched to the LO position the flame output will automatically drop to the lowest setting after the flame has been established for 10 sec After this 10 second peri...

Page 15: ...ed to burn for 20 to 40 minutes Odor from appliance When first operated this appliance may release an odor for the first several hours This is caused by the curing of the paint and the burning off of any oils remaining from manufacturing Odor may also be released from finishing materials and adhesives used around the appliance Film on the glass This is a normal result of the curing process of the ...

Page 16: ...ur fireplace will give you many years of trouble free service We recommend an nual service by a qualified service technician Doors Surrounds Fronts Frequency Annually By Homeowner Tools needed Protective gloves stable work surface Assess condition of screen and replace as necessary Inspect for scratches dents or other damage and repair as necessary Check that louvers are not blocked Vacuum and dus...

Page 17: ...et hair Use caution when cleaning these areas Screw tips that have penetrated the sheet metal are sharp and should be avoided Remove all foreign objects Verify unobstructed air circulation Burner Ignition and Operation Frequency Annually By Qualified Service Technician Tools needed Protective gloves vacuum cleaner whisk broom flashlight voltmeter indexed drill bit set and a manometer Verify burner...

Page 18: ... D SURROUND HEARTH EXTENSION VENT PIPE SECTIONS 7 8 REQUIRED ISOLATION SWITCH AS5601 LOCATION WITHIN 1 METER OF FIREPLACE SUBJECT TO MANTEL PIECE ETC CHECK TO ENSURE IT REMAINS CLEAR ON ANY MANTEL PIECE INSTALLATION OPTIONAL WALL SWITCH SECTION 12 C STORM COLLAR SECTION 10 K NON COMBUSTIBLE ROOF FLASHING MAINTAINS MINIMUM CLEARANCE AROUND PIPE SECTION 10 J FRAMING HEADER SECTION 5 C ATTIC INSULATI...

Page 19: ...ion Damaged parts could impair safe operation DO NOT install damaged in complete or substitute components Keep appliance dry C Tools and Supplies Needed Before beginning the installation be sure that the following tools and building supplies are available Tape measure Framing material Pliers Non corrosive leak check solution Hammer Phillips screwdriver Gloves Framing square Voltmeter Electric dril...

Page 20: ... are FOR DESIGN PURPOSES ONLY Illustrations diagrams are not drawn to scale Actual installation may vary due to individual design preference Figure 5 1 Appliance Locations REAR FLUE HORIZONTAL TERMINATION TWO 90º ELBOWS REAR FLUE NO ELBOWS REAR FLUE ONE 90º ELBOW ALCOVE INSTALLATION TOP FLUE ONE 90º ELBOW A B J C K E B B B I D D F G H 3 in 76 mm N D A L M NOTE THE REAR STANDOFF MAY NEED TO BE REMO...

Page 21: ...inyl tile or any combustible material other than wood WARNING Risk of Fire Maintain specified air space clearances to appliance and vent pipe Insulation and other materials must be secured to prevent accidental contact The chase must be properly blocked to prevent blown insulation or other combustibles from entering and making contact with fireplace or chimney Failure to maintain airspace may caus...

Page 22: ...NSIONS Models A B C D E F G H I J DVP Pipe SLP Pipe Rough Opening Height DVP Pipe SLP Pipe Rough Opening Width Clearance to Ceiling Combustible Floor Combustible Flooring Behind Appliance Sides of Appliance Front of Appliance Rough Opening Width Rough Opening Width Rough Opening Depth Rough Opening Depth 350TRSI AUF 350TRSILP AUF in 10 8 5 8 32 3 4 16 1 4 16 1 4 34 32 0 0 1 2 1 2 36 mm 254 219 832...

Page 23: ...7 76 152 178 203 229 279 305 51 76 102 127 305 279 254 229 203 178 152 51 102 127 254 TOP FRONT EDGE OF FIREPLACE NON COMBUSTIBLE BOARD If joints between the finished walls and the heater surround top and sides are sealed a 149 ºC 300 ºF minimum seal ant material must be used These joints are not required to be sealed Only non combustible material using 149 C 300 ºF minimum adhesive if needed can ...

Page 24: ...510 mm MIN 610 mm MIN Angle H Min mm 0 26 6 500 26 6 30 3 500 30 3 33 7 500 33 7 36 9 610 36 9 39 8 760 39 8 42 5 990 42 5 45 0 1220 45 0 49 4 1520 49 4 53 1 1830 53 1 56 3 2130 56 3 59 0 2290 59 0 60 3 2440 910 mm minimum in snow regions Figure 6 2 Staggered Termination Caps Gas Wood or Fuel Oil Termination Cap B Gas Termination Cap A If using decorative cap cover s this distance may need to be i...

Page 25: ... Appliances up to 50 MJ h input 12 300 Appliances over 50 MJ h input 20 1 2 500 b From the ground or above a balcony 12 300 c From a return wall or external corner 20 1 2 500 d From a gas meter M 39 1000 e From an electricity meter or fuse box P 20 1 2 500 f From a drain or soil pipe 6 150 g Horizontally from any building structure unless appliance approved for closer installation or obstruction f...

Page 26: ... listed in the vent diagrams were made using the following standards Pipe measurements are shown using the effective length of pipe see Figure 7 2 and 7 3 Measurements are made from the appliance outer wrap not from the standoffs Horizontal terminations are measured to the outside mounting surface flange of termination cap Vertical terminations are measured to bottom of termination cap Horizontal ...

Page 27: ...d venting and firestop systems Install wall shield and ceiling firestops as speci fied Failure to keep insulation or other material away from vent pipe may cause fire WARNING V1 Minimum H1 Maximum Elbow only NOT ALLOWED 1 ft 305 mm 2 ft 610 mm 2 ft 610 mm 4 ft 1 22 m 3 ft 914 mm 8 ft 2 44 m 4 ft 1 22 m 10 ft 3 05 m 5 ft 1 52 m 16 ft 4 88 m V1 H1 30 ft 9 14 m Maximum H1 V1 USE SLP SERIES COMPONENTS...

Page 28: ...52 mm 1 ft 305 mm 1 ft 305 mm 2 ft 610 mm 2 ft 610 mm 4 ft 1 22 m 3 ft 914 mm 6 ft 1 83 m 4 ft 1 22 m 8 ft 2 44 m 5 ft 1 52 m 10 ft 3 05 m 30 ft 9 14 m 10 ft 3 05 m V1 H1 H2 30 ft 9 14 m Maximum H1 H2 10 ft 3 05 m Maximum INSTALLED HORIZONTALLY H1 H2 V1 USE SLP SERIES COMPONENTS ONLY Note A 6 in 152 mm section of straight flue must be attached to the heater before a 90 elbow ...

Page 29: ...0 mm 2 ft 610 mm 2 ft 610 mm 3 ft 914 mm 4 ft 1 22 m 3 ft 914 mm 3 ft 914 mm 4 ft 1 22 m 6 ft 1 83 m 4 ft 1 22 m 4 ft 1 22 m 5 ft 1 52 m 8 ft 2 44 m 5 ft 1 52 m 6 ft 1 83 m 6 ft 1 83 m 12 ft 3 66 m H1 6 ft 1 83 m Maximum H1 H2 12 ft 3 66 m Maximum V1 V2 32 ft 9 75 m Maximum V1 V2 H1 H2 36 ft 10 97 m Maximum H2 H1 V2 V1 USE SLP SERIES COMPONENTS ONLY Note A 6 in 152 mm section of straight flue must...

Page 30: ...clearances Comply with all minimum clearances to combustibles as specified in this manual Overlapping material could ignite and will in terfere with proper operation of doors and louvers Horizontal sections 3 in 76 mm from the top of the pipe Horizontal sections 2 1 2 in 64 mm at wall shield firestops Horizontal sections 1 in 25 mm from sides and bottom of the pipe Vertical sections 1 in 25 mm on ...

Page 31: ...se to horizontal run in flue configurations using 90 elbows MUST BE strictly adhered to The rise to run relationships are shown in the flueing drawings and tables on the next few pages WARNING Risk of Fire This gas appliance and flue as sembly must flue directly to the outside and must never be attached to a chimney serving a separate solid fuel burning appliance Each gas appliance must use a sepa...

Page 32: ...2 ft 610 mm 6 ft 1 83 m 3 ft 914 mm 8 ft 2 44 m 4 ft 1 22 m 12 ft 3 66 m 5 ft 1 52 m 16 ft 4 88 m V1 V2 H1 36 ft 10 97 m Maximum No specific restrictions on this value EXCEPT V1 V2 cannot exceed 32 ft 9 75 m H1 V1 V2 Top Vent Vertical Termination continued USE SLP SERIES COMPONENTS ONLY Note A 6 in 152 mm section of straight flue must be attached to the heater before a 90 elbow ...

Page 33: ...10 mm 2 ft 610 mm 1 ft 305 mm 2 ft 610 mm 2 ft 610 mm 2 ft 610 mm 4 ft 1 22 m 4 ft 1 22 m 3 ft 914 mm 6 ft 1 83 m 6 ft 1 83 m 4 ft 1 22 m 8 ft 2 44 m 8 ft 2 44 m 5 ft 1 52 m 12 ft 3 66 m 12 ft 3 66 m H1 H2 12 ft 3 66 m Maximum V1 V2 H1 H2 32 ft 9 75 m Maximum INSTALLED HORIZONTALLY H1 H2 V1 V2 USE SLP SERIES COMPONENTS ONLY Note A 6 in 152 mm section of straight flue must be attached to the heater...

Page 34: ...ent Horizontal Termination Figure 7 13 No Elbow One 45º Elbow H1 H1 Minimum H1 Maximum 6 1 2 in 165 mm 18 in 457 mm Do not use a 45º elbow in corner installations Use two 90º elbows instead Figure 7 12 H USE DVP SERIES COMPONENTS ONLY USE DVP SERIES COMPONENTS ONLY ...

Page 35: ... 2 ft 610 mm 2 ft 610 mm 2 ft 610 mm 4 ft 1 22 m 3 ft 914 mm 3 ft 914 mm 4 ft 1 22 m 8 ft 2 44 m 4 ft 1 22 m 4 ft 1 22 m 6 ft 1 83 m 10 ft 3 05 m V1 H1 H2 30 ft 9 14 m Maximum H1 4 ft 1 22 m Maximum H1 H2 10 ft 3 05 m Maximum H1 Maximum V1 Minimum H2 H3 H1 H2 H3 Max 0 ft 0 mm Back to Back 90º Elbows 1 ft 305 mm 1 ft 305 mm 6 in 152 mm 6 in 152 mm 1 ft 305 mm 1 1 2 ft 457 mm 1 ft 305 mm 1 ft 305 mm...

Page 36: ...OMPONENTS ONLY V1 Minimum H1 Maximum 1 ft 305 mm 3 ft 914 mm 2 ft 610 mm 6 ft 1 83 m 3 ft 914 mm 8 ft 2 44 m 4 ft 1 22 m 11 ft 3 35 m 5 ft 1 52 m 12 ft 3 66 m V1 H1 36 ft 10 97 m Maximum H1 12 ft 3 66 m Maximum V1 Minimum H1 H2 Maximum 2 ft 610 mm Back to Back 90º Elbows 1 ft 310 mm 3 ft 915 mm 2 ft 610 mm 4 ft 1 22 m 3 ft 914 mm 8 ft 2 44 m 4 ft 1 22 m 10 ft 3 05 m V1 H1 32 ft 9 75 m Maximum H1 H...

Page 37: ... 3 05 m 8 ft 2 44 m V1 H1 H2 H3 32 ft 9 75 m Maximum No specific restrictions on this value EXCEPT V1 H1 H2 H3 cannot exceed 32 ft 9 75 m Maximum H1 H2 H3 8 ft 2 44 m Maximum H1 Maximum V1 Minimum H2 H1 H2 Maximum 6 in 152 mm 6 in 152 mm 6 in 152 mm 1 ft 305 mm 1 ft 305 mm 1 ft 305 mm 1 ft 305 mm 2 ft 610 mm 2 ft 610 mm 2 ft 610 mm 3 ft 914 mm 4 ft 1 22 m 3 ft 914 mm 3 ft 914 mm 6 ft 1 83 m 7 ft 2...

Page 38: ...n for regarding the in stallation of a horizontal termination cap Non Combustible Wall Penetration If the hole being penetrated is surrounded by noncom bustible materials such as concrete a hole with diameter one inch greater than the pipe is acceptable Whenever a non combustible wall is penetrated the wall shield firestop is only required on one side and no heat shield is necessary When using SLP...

Page 39: ... firestop may be installed above or below the ceiling joists when installed with a attic insulation shield It must be under joists between floors that are not insulated Refer to Figure 8 4 Secure with three fasteners on each side WARNING Risk of Fire DO NOT pack insu lation around the vent Insulation must be kept back from the pipe to prevent overheating Figure 8 3 Installing Ceiling Firestop Figu...

Page 40: ...n insulation from getting between the shield and vent pipe and to maintain air space clearance Figure 8 5 Attic Insulation Shield Vaulted Ceiling Installation Remove one shield from box NOTICE Cut previously installed batt insulation to make room for the attic insulation shield Cut the attic insulation shield if application is for vaulted ceiling to fit your ceiling pitch Snip cut edge to recreate...

Page 41: ...shown above The heat shield must remain in the vertical position Figure 9 4 Remove the seal cap Figure 9 5 Remove the insulation basket and white insula tion from the center vent pipe Figure 9 1 For top vent remove the two screws holding the top heat shield in place For rear vent see Section 9 B Note Actual unit may look different than the fireplace shown in this section 2 SCREWS Figure 9 3 Replac...

Page 42: ...seal cap Figure 9 11 Discard the seal cap remove and discard the insulation basket Note Once the seal cap has been removed it CANNOT be reattached Figure 9 12 Attach the first vent section it will snap into place Slide the insulation gasket onto the vent section up against the appliance and over the tabs Use two self tapping screws to secure gasket to outer wrap Figure 9 7 To attach the first sect...

Page 43: ...h the framing around the appliance standoffs Failure to maintain air space clearance may cause overheating and fire The diagram shows how to properly position and secure the appliance see Figure 9 16 Nailing tabs are provided to secure the appliance to the framing members Bend out nailing tabs on each side Place the appliance into position Keep nailing tabs flush with the framing Level the applian...

Page 44: ...cement Parts Adjustments and replacement parts for this appliance should only be done by a qualified service person A wir ing diagram for the appliance is shown in Section 12 A service parts list is shown in Section 16 of this manual I Install Trim and or Surround Install optional trim kits and or surrounds using the instructions included with the accessory Use non combustible materials to cover t...

Page 45: ...f predrilling holes DO NOT penetrate inner pipe For 90 and 45 elbows that are changing the vent direction from horizontal to vertical one screw minimum should be put in the outer flue at the horizontal elbow joint to prevent the elbow from rotating Use screws no longer than 1 2 in 13 mm If predrilling screw holes DO NOT penetrate inner pipe Commercial Multi family Multi level exceeding two sto rie...

Page 46: ... outer flues shall be sealed in this manner unless otherwise stated Figure 10 5 Adding Venting Components WARNING Risk of Fire or Explosion DO NOT break silicone seals on slip sections Use care when remov ing termination cap from slip pipe If slip section seals are broken during removal of the termination cap vent may leak Note Align seams to engage pipe then rotate counterclockwise to lock C Asse...

Page 47: ...ginating off the rear of the appliance or after any elbow must be supported every 2 44 m 8 ft Horizontal runs must be supported every 1 52 m 5 ft Vent supports or plumbers strap spaced 120º apart may be used to support vent sections See Figures 10 8 and 10 9 Wall shield firestops may be used to provide horizontal support vent sections SLP ceiling firestops have tabs that may be used to provide ver...

Page 48: ... around the flue pipe Nail the pipe supports to the framing members For Vertical Runs The flue system must be supported every 8 ft 2 44 m above the heater flue outlet by wall brackets To install support brackets for vertical runs Attach wall brackets to the flue pipe and secure the wall bracket to the framing members with nails or screws For Vertical Runs One firestop is REQUIRED at the hole in ea...

Page 49: ...lue Rear Flue Heat Shield 1 1 2 in 38 mm min overlap Outer Flue H Flue Termination For Horizontal Terminations using the SLP TRAP2 or DVP TRAP2 To attach and secure the termination to the last section of horizontal flue The rear flue heat shield MUST be placed one inch above the top of the flue between the wall shield and the base of the termination cap One section of the heat shield is attached t...

Page 50: ...nts for Horizontal Termination WARNING Risk of Fire To prevent overheating and fire heat shields must extend through the entire wall thick ness DO NOT remove the heat shields attached to the wall shield firestop and the horizontal termination cap shown in Figure 10 18 Heat shields must overlap 1 1 2 in 38 mm mini mum There are two sections of the heat shield One section is factory attached to the ...

Page 51: ... in 25 mm clearance from the vertical flue pipe to combustible ma terials Mark the roof hole accordingly Cover the opening of the installed flue pipes Cut and frame the roof hole Use framing lumber the same size as the roof rafters and install the frame securely Flashing anchored to the frame must withstand heavy winds Continue to install concentric flue sections up through the roof hole and up pa...

Page 52: ... unit WARNING CHECK FOR GAS LEAKS Explosion Risk Fire Risk Asphyxiation Risk Check all fittings and connections Do not use open flame After the gas line installation is complete all connections must be tightened and checked for leaks with a commercially available non corrosive leak check solution Be sure to rinse off all leak check solution following testing Fittings and connections may have loose...

Page 53: ...cal codes Reference AS5601 Gas Installation Standard Pipe incoming gas line into valve compartment Connect incoming gas line to the connection on manual shutoff valve WARNING Risk of Fire or Explosion Support control when attaching pipe to prevent bending gas line A small amount of air will be in the gas supply lines WARNING Risk of Fire or Explosion Gas build up dur ing line purge could ignite Pu...

Page 54: ... the appliance wall switch Incorrect wiring will damage controls NOTICE The mains supply to the appliance must have isolation of a minimum 1 2 in 3 mm contact separation in both poles WARNING Risk of Injury The gas supply shall be shut off prior to disconnecting the electrical power and remov ing batteries if installed before proceeding with any maintenance to the appliance B IntelliFire Plus Igni...

Page 55: ...disassemble or substitute any of the compo nents included with this kit Installation of this unit must be done by a qualified service technician Placement of this remote control may affect performance An assessment of the space should be done prior to installation for optimum performance Determine Location Determine the location for the remote control The selected location should be in the same sp...

Page 56: ...tically change the indicators on the room temperature and set temperature portion Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and EN298 for multi functional control These limits are designed to provide reasonable protection against harmful inter ference in a residential installation This equipment generat...

Page 57: ...ill blink three times and the control module will beep once 5 seconds later when ready See Figure 12 9 Using a small item such as a paper clip press and release the LEARN button located near the ON OFF REMOTE switch See Figure 12 9 Control module will beep once and LED will blink green for 10 seconds While the LED is blinking press the POWER button on the remote control A double beep will come out...

Page 58: ...t will not be displayed when the remote status is OFF Use the SELECT button to select the current feature Use the UP and DOWN arrows to toggle through the menu functions and value selec tions in the submenus Idle When Remote is in ON Mode The remote control will go into an idle mode if no but tons are pressed within 5 seconds Press any button to resume full functionality In idle mode only active f...

Page 59: ... 10 seconds Adjusting Fan Speed Press the MENU button to activate the menu Using the UP and DOWN arrows highlight the FAN icon and press SELECT Use the UP and DOWN arrows to adjust the FAN SPEED then press SELECT The FAN SPEED can be adjusted to 3 different settings HIGH MEDIUM LOW NOTICE The fan has a timer built into the control module After the fireplace is turned ON the timer will wait for 3 m...

Page 60: ...nable or disable the child lock feature NOTICE No functions will be usable until child lock feature is disabled Power Outage If fireplace battery backup system IS installed at time of power outage fireplace operation will not be interrupted If fireplace battery backup system IS NOT installed at time of power outage fireplace will shut off To resume fireplace operation install battery backup NOTICE...

Page 61: ... when power button is pressed verify that the control module is plugged in the fire place junction cord located in the controls area Also verify that the batteries are installed in the battery pack Fan does not turn on when fireplace is started Built in time delay The fireplace must run for three minutes in order for the fan to engage Fan does not turn off when fireplace turned off Built in time d...

Page 62: ...Facing and or finishing materials must never overhang into the glass opening Observe all clearances when applying combustible materials Seal joints between the finished wall and appliance top and sides using a 300 ºF 149 ºC minimum sealant WARNING Risk of Fire DO NOT apply combustible materials beyond the minimum clearances Comply with all minimum clearances to combustibles as specified in this ma...

Page 63: ...ulated inside the firebox or underneath in the control cavity D Accessories Install approved accessories per instructions included with accessories Contact your dealer for a list of ap proved accessories WARNING Risk of Fire and Electric Shock Use ONLY Hearth Home Technologies approved optional acces sories with this appliance Using non listed accessories could result in a safety hazard and will v...

Page 64: ...fragile LOG 1 SRV327 701 Place log 1 at the rear of the unit with the left edge behind the tab on the pilot bracket The right side sits behind the tab on the support bracket 1 SUPPORT BRACKET BURNER TABS PILOT BRACKET TAB 1 LOG 2 SRV2033 701 Locate the bottom groove of log 2 over the left most grate tine and align over the burner by placing the log slot over the burner tab as shown 2 2 ...

Page 65: ...grate corner and place its slot over the right burner tab LOG 4 SRV530 716 Place the left end of log 4 in the groove on log 2 and the right end on log 1 as shown 3 4 3 4 5 5 1 1 2 2 1 1 LOG 5 SRV438 724 Locate the top of log 5 onto log 1 and log 3 and place the bottom on the right side of the fourth grate tine ...

Page 66: ... AUF 350TRSILP AUF 2089 980 Rev T 3 14 66 6 6 LOG 6 SRV540 704 Place log 6 against the second and third grate tines If sooting occurs the logs might need to be repositioned slightly to avoid excessive flame impingement ...

Page 67: ...ely 17 in or 1 8 in 3 mm 2 Pilot won t light there is no noise or spark A No power transformer installed incorrectly or depleted batteries Verify that transformer is installed and plugged into module Check voltage of transformer at connection to module Acceptable read ings of a good transformer are between 6 4 and 6 6 volts DC Bat tery power supply voltage must be at least 4 volts If less than 4 v...

Page 68: ...nd sense lead is at least 0 14 microamps Verify correct pilot orifice is installed and gas inlet is set to pressure specifi cations Polish flame sensing rod with fine steel wool to remove any contaminants that may have accumulated on flame sensing rod C Module is not grounded Verify module is securely grounded to metal chassis of ap pliance Verify that wire harness is firmly connected to the modul...

Page 69: ...ion 5 Figure 16 1 Appliance Dimensions Location Inches Millimeters L 8 3 4 223 M 16 5 16 414 N 1 2 13 O 22 3 4 578 P 11 3 8 289 Q 15 7 8 403 R 6 5 8 168 S 2 3 16 55 T 6 153 U 1 25 V 28 712 W 7 178 Location Inches Millimeters A 33 838 B 28 714 C 24 1 8 613 D 15 384 E 29 3 16 741 F 3 1 2 90 G 6 7 8 175 H 21 1 4 541 I 32 1 2 827 J 38 3 4 984 K 8 203 A B T E ELECTRICAL ACCESS S V C D U G F H J I K Ø R...

Page 70: ...and repaint as necessary 2 Replace appliance if firebox has been perforated Burner Ignition and Operation 1 Verify burner is properly secured and aligned with pilot or igniter 2 Clean off burner top inspect for plugged ports corrosion or deterioration Replace burner if necessary 3 Replace ember materials with new dime size and shape pieces Do not block ports or obstruct lighting paths 4 Check for ...

Page 71: ...m 10 7 8 in 276 mm 45 7 3 8 in 187 mm 11 3 8 in 289 mm 1 1 4 in 32 mm 9 1 4 in 235 mm 13 1 4 in 337 mm 1 2 in TYP DVP90ST 90 Elbow 10 in 254 mm 10 in 254 mm 1 in 25 mm 12 in 305 mm 14 in 356 mm 1 in 25 mm 8 in 203 mm 6 in 152 mm 10 in 254 mm 1 1 2 in 38 mm 5 in 127 mm 12 in 305 mm UP DVP HVS Vent Support DVP WS Wall Shield Firestop DVP FS Ceiling Firestop DVP45 45º Elbow DVP Pipe see chart Effecti...

Page 72: ... The heat shield is designed to be used on a wall 4 in to 7 1 4 in 102 mm to 184 mm thick If wall thickness is less than 4 in 102 mm the existing heat shields must be field trimmed If wall thickness is greater than 7 1 4 in 184 mm a DVP HSM B will be required Heat Shield 1 in 25 mm 14 in 356 mm 3 8 in 10 mm 1 in 25 mm 7 1 4 in 184 mm 7 3 4 to 10 3 8 in 197 to 264 mm DVP FBHT FireBrickTermination C...

Page 73: ...ti pak 13 in 330 mm 15 in 381 mm 8 1 8 in 206 mm 10 7 8 in 276 mm 10 1 2 in 267 mm 3 87 Effective Length 5 3 4 to 8 3 8 in 146 to 213 mm 5 1 2 in 140 mm 8 3 8 in 213 mm 31 in 787 mm 24 5 8 in 625 mm 13 1 4 in 367 mm RF12M Roof Flashing Multi pak 7 1 4 in 184 mm 12 in 305 mm 5 1 4 in 133 mm 12 1 2 in 318 mm DVP TVHW VerticalTermination Cap Highwind DRC RADIUS Cap Shield 13 7 8 in 352 mm 9 1 2 in 24...

Page 74: ...P45 45 Elbow Effective Height Length SLP PIPE SLP HVS Horizontal Pipe Support SLP FS Ceiling Firestop SLP WS Wall Shield Firestop Effective Height Length Pipe inches mm SLP4 4 102 SLP6 6 152 SLP12 12 305 SLP24 24 610 SLP36 36 914 SLP48 48 1219 SLP6A 2 6 51 152 SLP12A 2 12 51 305 6 in 152 mm 6 1 2 in 165 mm 6 5 8 in 168 mm 9 7 8 in 251 mm 6 1 2 in 165 mm 9 1 4 in 235 mm SLP90 90 Elbow ...

Page 75: ...ned to be used on a wall 4 in to 7 1 4 in 102 mm to 184 mm thick If wall thickness is less than 4 in 102 mm the existing heat shields must be field trimmed If wall thickness is greater than 7 1 4 in 184 mm a DVP HSM B will be required Heat Shield Term Cap Minimum Effective Length Maximum Effective Length Trap2 5 1 4 in 9 1 4 in 133 mm 235 mm 8 in 203 mm 12 in 305 mm Max Effective Length B Vent Com...

Page 76: ...r dealer or distributor ITEM DESCRIPTION COMMENTS PART NUMBER Log Set Assembly LOGS 350CE D 1 Log 1 SRV327 701 2 Log 2 SRV2033 701 3 Log 3 SRV705 703 4 Log 4 SRV530 716 5 Log 5 SRV438 724 6 Log 6 SRV540 704 7 Grate Assembly 2033 013 8 Base Pan 2033 105 9 Burner Assembly N 2089 010 Burner Assembly P 2089 012 10 Glass Assembly GLA 3504TRS 11 Hood SRV540 174 12 Dress Guard 2033 020 13 Lower Door Asse...

Page 77: ...8 420 17 4 Orifice N 44C 582 844 Orifice P 55C 582 855 OrifIce B 56C 582 856 17 5 12 in Flex Tube Assembly 383 302A 17 6 18 in Flex Tube Assembly 2098 320A 17 7 Valve Bracket 2118 104A 17 8 Male Connector Pkg of 5 303 315 5 17 9 Valve N 2166 302 Valve P 2166 303 17 10 Wire Harness 2166 304 17 11 Module Gray 2166 306 17 12 AUX300 CE Pre SN 0023019789 must also order Jumper Wire 2166 375 2166 340 17...

Page 78: ...Restrictor 2089 299 Gasket Assembly 2113 080 Includes Burner Neck Shutter Bracket Vent Seal Cap Valve Plate and Air Passage Gaskets Glass Latch Support Assembly Pkg of 2 33858 2 Heat Shield Control Module 2078 121 Heat Shield Header 2118 120 Mesh Assembly MESH 350 C Mineral Wool 050 721 Non comb Board 539 403 RC300AU Remote REM300 HNG AU Component Bag 2166 036 Top Heat Shield Interior 2089 109 Con...

Page 79: ..._________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ Printed in U S A Copyright 2014 DO NOT DISCARD THIS MANUAL NOTICE Leave this manual with party responsible for use and operation Important operatin...

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