Heat-N-Glo AT-GRAND, Installer'S Manual, Page: 22 / 23

19
4
Maintaining
and
Servicing
Your
Appliance
Appliance
Maintenance
Although the frequency of servicing and maintenance
will depend on use and the type of installation, you
should have a qualified service technician perform an
appliance check-up at the beginning of each heating
season. See the table below for specific guidelines
regarding each maintenance task.
IMPORTANT TURN OFF THE GAS BEFORE SERVICING
YOUR APPLIANCE.
Type of
Fireplace Fireplace Maintenance Task To
Maintenance Frequency By Be Completed
Replacing Once annually, Qualified Brush away loose ember material near
Old Ember during the Service the burner. Replace old ember
Material annual check-up Technician material with new dime-size and -shape
pieces of Golden Ember (GE-93) and
Glowing Ember (050-721). New ember
material should be placed alternately on
top of the burner—a layer of Golden
Ember, a layer of Glowing Ember,
and so on. Save the remaining ember
material and repeat this procedure at
your next servicing. For more
information, see Placing Ember
Material in the INSTALLERS GUIDE.
Cleaning Once annually Qualified Brush or vacuum the control
Burner Service compartment, fireplace logs, and
& Controls Technician burner areas surrounding the logs.
Checking Periodically Qualified Make a visual check of your fireplace’s
Flame Service flame patterns. Make sure the flames
Patterns , Technician/ are steady—not lifting or floating. See
Flame Height Owner the picture in Figure 14 . The flame
sensor(DSI) or thermopile/thermocouple
(standing pilot) tips should be covered
with flame. See the picture in Figure15.
Checking Before initial use Qualified Inspect the external vent cap on a
Vent System and at least Service regular basis to ensure that no debris is
annually thereafter, Technician/ interfering with the flow of air. Inspect
more frequently Owner venting system for proper function.
if possible
Cleaning As necessary Homeowner Clean as necessary, particularly after
Glass Door adding new ember (flame colorant)
material. Film deposits on the inside of
the glass door should be cleaned off
using a household glass cleaner.
NOTE: DO NOT handle or attempt to
clean the door when it is hot and
DO NOT use abrasive cleaners.