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Heat-Line Freeze Protection Systems
1095 Green Lake Road
Algonquin Highlands, ON Canada
K0M 1J1
Tel: (705) 754-4545
(800) 584-4944
Fax: (705) 754-4567
www.heatline.com
Important:
All information, including illustrations, is believed to be reliable. Users, however, should
independently evaluate the suitability of each product for their particular application. Heat-Line a Division of
Christopher MacLean Ltd. makes no warranties as to the accuracy or completeness of the information, and
disclaims any liability regarding its use. Heat-Line's only obligations are those in the Heat-Line Standard Terms
and Conditions of Sale for this product, and in no case will Heat-Line be liable for any incidental, indirect, or
consequential damages arising from the sale, resale, use, or misuse of the product. Specifications are subject to
change without notice. In addition, Heat-Line reserves the right to make changes—without notification to Buyer—
to processing or materials that do not affect compliance with any applicable specification.
Heat-Line and Retro-DWS are registered trademarks of Heat-Line Corporation.
© 2018 Heat-Line a division of Christopher MacLean Ltd.
02/18
LIMITED WARRANTY
During the time periods and subject to the conditions hereinafter set forth.
Heat-Line will repair or replace to the original user any portion of your
Retro-DWS product which proves defective in materials or workmanship
of Heat-Line. Contact Heat-Line or your installer for warranty service.
At all times Heat-Line shall have and possess the sole right and option
to determine whether to repair or replace defective equipment, parts or
components.
Damage due to natural events or conditions beyond the
control of Heat-Line are NOT COVERED BY THIS WARRANTY.
STANDARD WARRANTY PERIOD:
60 months from date of purchase or 63
months from date of manufacture, which ever occurs first.
EXTENDED WARRANTY PERIOD:
120 months from date of purchase or 123
months from date of manufacture, which ever occurs first.
ACCESSORIES, COMPONENTS, ELECTRONICS:
Not manufactured by
Heat-Line, are warranted only to the extent of original manufacturer’s
warranty.
LABOUR, COSTS, ETC.:
Heat-Line shall in NO EVENT be responsible
or liable for the cost of field labour or other charges
incurred by any
customer in removing and/or reaffixing any Heat-Line product, part or
component thereof.
THIS WARRANTY WILL NOT APPLY:
(a) to defects or malfunctions resulting from failure to properly install, operate
or maintain the unit in accordance with printed instructions provided,
(b) to failures resulting from abuse, accident or negligence;
(c) to normal maintenance services and
(d) to parts not used in accordance with applicable local codes, ordinance
and good trade practices;
(e) if the unit is moved from its original installation location or
(f) if the unit is used for purposes other than for what it was designed and
manufactured,
(g) to the integral ground fault device and related electronics.
PRODUCT IMPROVEMENTS:
Heat-Line reserves the right to change or
improve its products or any component thereof without being obligated
to provide such a change or improvement for units sold and/or shipped
prior to such change or improvement.
WARRANTY EXCLUSIONS:
As to any Heat-Line product after the expira-
tion of the time period of the warranty applicable thereto as set forth
above. There will be no warranties including any implied warranties of
merchantability or fitness for any particular purpose. No warranties or
representations at any time made by any representative of Heat-Line, shall
vary or expand the provisions hereof.
LIABILITY LIMITATION:
In no event shall Heat-Line be able or responsible
for consequential, incidental or special damages resulting from or related
in any manner to any Heat-Line product or parts thereof. In the absence of
suitable proof of the purchase date, the effective date of this warranty will
be based upon the date of manufacture plus 90 days.
PROOF OF PURCHASE
If a proof of purchase copy is submitted with this warranty application form, the warranty period will be effective as of invoice date. In the absence of
suitable proof of purchase, the effective date of this warranty will be based upon the date of unit manufacture plus 3 months.
Proof of purchase (invoice) attached:
¨
Yes
¨
No
By signing below you acknowledge you have read and understand the full limited warranty document.
Signed:
Dated:
The warranty form must be filled out and returned to Heat-Line within 6 months of invoice date or
unit manufactured date plus 9 months to be eligible for 10 year extended warranty.
LIMITED WARRANTY
During the time periods and subject to the conditions hereinafter set forth.
Heat-Line will repair or replace to the original user any portion of your
Retro-DWS product which proves defective in materials or workmanship
of Heat-Line. Contact Heat-Line or your installer for warranty service.
At all times Heat-Line shall have and possess the sole right and option
to determine whether to repair or replace defective equipment, parts or
components.
Damage due to natural events or conditions beyond the
control of Heat-Line are NOT COVERED BY THIS WARRANTY.
STANDARD WARRANTY PERIOD:
60 months from date of purchase or 63
months from date of manufacture, which ever occurs first.
EXTENDED WARRANTY PERIOD:
120 months from date of purchase or 123
months from date of manufacture, which ever occurs first.
ACCESSORIES, COMPONENTS, ELECTRONICS:
Not manufactured by
Heat-Line, are warranted only to the extent of original manufacturer’s
warranty.
LABOUR, COSTS, ETC.:
Heat-Line shall in NO EVENT be responsible
or liable for the cost of field labour or other charges
incurred by any
customer in removing and/or reaffixing any Heat-Line product, part or
component thereof.
THIS WARRANTY WILL NOT APPLY:
(a) to defects or malfunctions resulting from failure to properly install, operate
or maintain the unit in accordance with printed instructions provided,
(b) to failures resulting from abuse, accident or negligence;
(c) to normal maintenance services and
(d) to parts not used in accordance with applicable local codes, ordinance
and good trade practices;
(e) if the unit is moved from its original installation location or
(f) if the unit is used for purposes other than for what it was designed and
manufactured,
(g) to the integral ground fault device and related electronics.
PRODUCT IMPROVEMENTS:
Heat-Line reserves the right to change or
improve its products or any component thereof without being obligated
to provide such a change or improvement for units sold and/or shipped
prior to such change or improvement.
WARRANTY EXCLUSIONS:
As to any Heat-Line product after the expira-
tion of the time period of the warranty applicable thereto as set forth
above. There will be no warranties including any implied warranties of
merchantability or fitness for any particular purpose. No warranties or
representations at any time made by any representative of Heat-Line, shall
vary or expand the provisions hereof.
LIABILITY LIMITATION:
In no event shall Heat-Line be able or responsible
for consequential, incidental or special damages resulting from or related
in any manner to any Heat-Line product or parts thereof. In the absence of
suitable proof of the purchase date, the effective date of this warranty will
be based upon the date of manufacture plus 90 days.
PROOF OF PURCHASE
If a proof of purchase copy is submitted with this warranty application form, the warranty period will be effective as of invoice date. In the absence of
suitable proof of purchase, the effective date of this warranty will be based upon the date of unit manufacture plus 3 months.
Proof of purchase (invoice) attached:
¨
Yes
¨
No
By signing below you acknowledge you have read and understand the full limited warranty document.
Signed:
Dated:
The warranty form must be filled out and returned to Heat-Line within 6 months of invoice date or
unit manufactured date plus 9 months to be eligible for 10 year extended warranty.
