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Heat & Glo  •  SL-3X, SL-5X, SL-7X, SL-9X Owner’s Manual  •  2372-981 Rev. F

 

•  7/17

Listing Label Information/Location

A. Congratulations

Congratulations on selecting a Heat & Glo gas fireplace, an 

elegant and clean alternative to wood burning fireplaces. 

The Heat & Glo gas fireplace you have selected is designed 

to provide the utmost in safety, reliability, and efficiency.
As the owner of a new fireplace, you’ll want to read and 

carefully follow all of the instructions contained in this 

owner’s manual. Pay special attention to all cautions and 

warnings.

This  owner’s manual

 

should be retained for future 

reference.  We  suggest  that  you  keep  it  with  your  other 

important documents and product manuals.
The information contained in this owner’s manual, unless 

noted otherwise, applies to all models and gas control 

systems.

Your new Heat & Glo gas fireplace will give you years of 

durable use and trouble-free enjoyment. Welcome to the 

Heat & Glo family of fireplace products!

Gas and Electric 

Information

Serial Number

Type of Gas

The model information regarding your specific fireplace can be found on 

the rating plate usually located in the control area of the fireplace.

Model Number

Not 

Not for 

for use 

use with 

with solid 

solid fuel.

fuel.

((

Ne 

Ne doit 

doit pas 

pas entre 

entre utilise 

utilise avec 

avec un 

un combustible 

combustible solide).

solide).

This 

This appliance 

appliance must 

must be 

be installed 

installed in 

in accordance 

accordance with 

with local 

local codes, 

codes, if 

if any; 

any; if 

if not, 

not, follow 

follow ANSI 

ANSI Z223.1

Z223.1

in 

in the 

the USA 

USA or 

or CAN/CGA 

CAN/CGA B149 

B149 installation 

installation codes. 

codes. 

(Installer 

(Installer l’appareil 

l’appareil selon 

selon les 

les codes 

codes ou 

ou reglements

reglements

locaux 

locaux  ou, 

ou,  en 

en  l’absence 

l’absence  de 

de  tels 

tels  reglements, 

reglements,  selon 

selon  les 

les  codes 

codes  d’installation 

d’installation  CAN/CGA-B149.)

CAN/CGA-B149.)

Type 

Type of 

of Gas 

Gas 

(Sorte 

(Sorte De 

De Gaz)

Gaz)

::

N

NA

ATURAL

TURAL  GAS

GAS

MADE 

MADE   IN 

IN   USA

USA

Minimum 

Minimum Permissible 

Permissible Gas 

Gas Supply 

Supply for 

for Purposes 

Purposes of 

of Input 

Input Adjustment.

Adjustment.

Approved 

Approved Minimum 

Minimum 

(De 

(De Gaz) 

Gaz) 

Acceptable

Acceptable 0.0

0.0  in 

in w.c.

w.c.

(Po. 

(Po. Col. 

Col. d’eau)

d’eau)

Maximum 

Maximum Pressure 

Pressure 

(Pression)

(Pression)

  0.0

0.0  in 

in w.c.

w.c.

(Po. 

(Po. Col. 

Col. d’eau)

d’eau)

Maximum 

Maximum Manifold 

Manifold Pressure 

Pressure 

(Pression)

(Pression)

   

   0.0

0.0  in 

in w.c.

w.c.

(Po. 

(Po. Col. 

Col. d’eau)

d’eau)

Minimum 

Minimum Manifold 

Manifold Pressure 

Pressure 

(Pression)

(Pression)

   

   0.0

0.0  in 

in w.c.

w.c.

(Po. 

(Po. Col. 

Col. d’eau)

d’eau)

Model:

Model:

(Modele):

(Modele):

Serial

Serial

(Serie):

(Serie):

ANSI 

ANSI Z21XX-XXXX 

Z21XX-XXXX · · CSA 

CSA 2.XX-MXX 

2.XX-MXX     

XXXXXXXX

XXXXXXXX

IN 

IN CANADA

CANADA

ALTITUDE:

ALTITUDE:

0-0000 

0-0000 FT.

FT. 0000-0000FT.

0000-0000FT.

MAX. 

MAX. INPUT 

INPUT BTUH:

BTUH:

00,000

00,000

00,000

00,000

MIN. 

MIN. INPUT 

INPUT BTUH:

BTUH:

00,000

00,000

00,000

00,000

ORIFICE 

ORIFICE SIZE:

SIZE:

#XXXXX

#XXXXX

#XXXXX

#XXXXX

XXXXXXXX

XXXXXXXX

Total 

Total Electrical 

Electrical Requirements: 

Requirements: 000Vac, 

000Vac, 00Hz., 

00Hz., less 

less than 

than 00 

00 Amperes

Amperes

 

 

 

 

Heat & Glo, a brand of Hearth & Home Technologies

7571 215th Street West, Lakeville, MN   55044

Read this manual before operating this appliance. 

Please retain this Owner’s Manual for future reference.

Read the Installation Manual before making any installation or finishing changes.

Welcome  

Brand: ________________________________________________ Model Name: ___________________________

Serial Number: __________________________________________ Date Installed: __________________________

Appliance Information:

Local Dealer Information

DEALER:

 

Fill in 

your name, address, 

phone and email 

information here and 

appliance information 

below.

Dealer Name: ________________________________________________________

Address: ____________________________________________________________

               ____________________________________________________________

Phone:   _____________________________________________________________

Email:    _____________________________________________________________

Summary of Contents for SL-3X

Page 1: ... installation manual for additional Commonwealth of Massachusetts requirements DANGER HOT GLASS WILL CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLOW CHILDREN TO TOUCH GLASS A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at risk individuals DO NOT store or use gasoline ...

Page 2: ... Gaz Gaz N NA ATURAL TURAL GAS GAS MADE MADE IN IN USA USA Minimum Minimum Permissible Permissible Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment Adjustment Approved Approved Minimum Minimum De De Gaz Gaz Acceptable Acceptable 0 0 0 0 in in w c w c Po Po Col Col d eau d eau Maximum Maximum Pressure Pressure Pression Pression 0 0 0 0 in in w c w c Po Po Col Col d eau d...

Page 3: ...ons 6 C BTU Specifications 6 3 Important Safety and Operating Information A Appliance Safety 7 B General Operating Parts 8 C Fuel Specifications 8 D Good Faith Wall Surface TV Guidelines 8 E Before Lighting Appliance 10 F Lighting Instructions IPI 11 G Appliance Break In 12 H Heat Management 12 I Operation During A Power Outage IntelliFireTM Plus 12 J Detailed Component Operating Instructions Inte...

Page 4: ... on the date of original purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent authorized HHT dealer distributor whichever occurs earlier The warranty shall commence no later than 24 months following the date of product shipment from HHT regardless of the installation or oc...

Page 5: ...RANTY EXCLUSIONS This warranty does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes may occur This is not a flaw and is not covered under warranty Damage to printed plated or enameled surfaces caused by fingerprints accidents misuse scratches melted items or other external sources a...

Page 6: ...red Homes and Recreational Vehicles and Gas Fired Appliances for Use at High Altitudes B Glass Specifications This appliance is equipped with 5 mm ceramic glass Re place glass only with 5 mm ceramic glass Please contact your dealer for replacement glass Models U S or Canada Maximum Input BTU h Minimum Input BTU h Orifice Size DMS SL 3X NG 0 2000 FT 21 000 11 500 44 SL 3X LP 0 2000 FT 18 000 9 500 ...

Page 7: ... install one Never leave children alone near a hot fireplace whether operating or cooling down Teach children to NEVER touch the fireplace Consider not using the fireplace when children will be present Contact your dealer for more information or visit www hpba org safety information To prevent unintended operation when not using your fire place for an extended period of time summer months vacation...

Page 8: ...es specified and approved parts D Good Faith Wall Surface TV Guidelines MEASUREMENTS FROM TOP EDGE OF THE OPENING 6 in 18 in 24 in 30 in TO CEILING 12 in 127 F 123 F 132 F 135 F 147 F APPLIANCE FRONT FIREPLACE OPENING DECORATIVE DOORS NOT SHOWN SECTION 4 B FIXED GLASS ASSEMBLY NOT SHOWN SECTION 4 B MANTEL HEARTH FAN KIT SECTION 3 J CLEAR SPACE SECTION 3 A CONTROL CAVITY SECTION 3 I Figure 3 3 Good...

Page 9: ...d from model to model actual TV temperatures should be validated at the me of each installa on TVs should not be used in situa ons where the actual TV temperature exceeds the manufacturers maximum allowable opera ng temperatures iden fied in the TV s technical specifica ons Contact the TV s manufacturer directly if you cannot locate this informa on or have ques ons regarding the informa on 3 Mante...

Page 10: ...e been removed from inside and or underneath the firebox Review proper placement of logs ember material and or other decorative materials Check the wiring Check the air shutter adjustment Ensure that there are no gas leaks Ensure that the glass is sealed and in the proper position and that the integral barrier is in place WARNING Risk of Fire or Asphyxiation DO NOT op erate fireplace with fixed gl...

Page 11: ...pliance Hot while in operation DO NOT touch Keep children clothing furniture gasoline and other liquids having flammable vapors away DO NOT operate the appliance with fixed glass assembly removed cracked or broken Replacement of the fixed glass assembly should be done by a licensed or qualified service person Immediately call your gas supplier from a neighbor s phone Follow the gas sup plier s instruc...

Page 12: ...source in the event of an emergency power outage Batteries should not be used as a primary long term power source To Operate Fireplace Using Battery Power DC 1 Access the factory installed battery pack located in the control cavity of the appliance adjacent to the control module See Figure 3 5 for location The decorative front may need to be removed 2 Locate the battery tray and insert four AA cel...

Page 13: ...setting after the flame has been established for 10 sec After this 10 second period the flame can be adjusted from HI to LO with the switch 3 The control module has safety feature that automatically shuts down the fireplace after 9 hours of continuous operation without receiving a command from the RC300 remote 4 If you intend to use both an optional wired wall switch and the RC300 remote control t...

Page 14: ...ing the appliance installation process Electric Embers Electric Embers are a standard feature on all SL X fireplaces The intensity of the these lights may be controlled through the remote control included with your fire place Appliance ON OFF Your SL X Series fireplace is supplied with a fully functional remote control This remote controls the ON OFF Functions Flame Height Adjustments Fan Control ...

Page 15: ...ss assembly in place on fireplace Hold glass in place with one hand and secure glass latches with the other hand Reinstall door or decorative front B Maintenance Tasks Homeowner The following tasks may be performed annually by the homeowner If you are uncomfortable performing any of the listed tasks please call your dealer for a service ap pointment More frequent cleaning may be required due to ex...

Page 16: ...nsmitters and battery powered receivers Place remote control out of reach of children If not using your fireplace for an extended period of time summer months vacations trips etc to prevent unin tended operation Remove batteries from remote controls Unplug 6 volt adapter plug on IPI Plus models Remove battery backup from control module Figure 4 1 Fixed Glass Assembly GLASS ASSEMBLY LATCHES BOTH BO...

Page 17: ...ified Service Technician Tools needed Protective gloves vacuum cleaner whisk broom flashlight voltmeter indexed drill bit set and a manometer Verify burner is properly secured and aligned with pilot or igniter Clean off burner top inspect for plugged ports corrosion or deterioration Replace burner if necessary Replace Glowing embers with new dime size pieces DO NOT block ports or obstruct lighting...

Page 18: ...18 Heat Glo SL 3X SL 5X SL 7X SL 9X Owner s Manual 2372 981 Rev F 7 17 Figure 4 2 IPI Pilot Flame Patterns Generic Pilot Bracket Shown ...

Page 19: ...on abrasive cleaner such as gas fireplace glass cleaner may be necessary See your dealer Metallic noise Noise is caused by metal expanding and contracting as it heats up and cools down similar to the sound produced by a furnace or heating duct This noise does not affect the operation or longevity of the fireplace Is it normal to see the pilot flame burn continually In an intermittent pilot ignitio...

Page 20: ...5 in 2 41 mm to 135 in 3 43 mm 2 Pilot won t light there is no noise or spark A No power transformer installed incorrectly or depleted batteries Verify that transformer is installed and plugged into module Check voltage of transformer at connection to module Acceptable read ings of a good transformer are between 6 4 and 6 6 volts DC Bat tery power supply voltage must be at least 4 volts If less th...

Page 21: ... have accumulated on flame sensing rod Verify continuity with a multi meter with ohms set at lowest range Replace pilot if any damage is detected 5 Appliance lights and runs for a few minutes and then shuts down and or appliance cycles on and off A A shorted or loose connection in flame sensing rod Verify all connections to wiring diagram in manual Verify connections underneath pilot assembly are ...

Page 22: ... feature Keep remote controls out of reach of children See your dealer if you have questions Optional Heat Zone Gas Kit After a qualified service technician has installed the Heat Zone Gas Kit follow the instruction supplied with the kit for operation See your dealer if you have questions Install approved accessories per instructions included with accessories Contact your dealer for a list of ap p...

Page 23: ...y In idle mode only active func tions will show on the screen Menu Select V V Display Screen Figure 1 RC300 Display Screen Standby mode The remote control will go into a standby mode if no but tons are pressed within 5 minutes Press the POWER button to reactivate the remote control to ON mode Ac tive functions will be displayed About ON Mode All functions can be accessed when the remote control is...

Page 24: ...s SELECT NOTICE If the THERMO function is on the SET TEMP can be adjusted at any time by pressing the UP and DOWN arrows NOTICE As the ROOM TEMP RT approaches SET TEMP ST the remote system will automatically adjust the ame height If the RT rises above ST the replace will shut down the main burner After this the replace will turn back on after the RT drops below the ST NOTICE The system requires a ...

Page 25: ...__________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ DO NOT DISCARD THIS MANUAL NOTICE...

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