Heat-N-Glo Lifestyles • Patio Campfi re • 4004-001 Rev D • 07/05
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With proper installation, operation and maintenance your Patio Campfi re will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualifi ed service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed service technician.
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Troubleshooting
Symptom
Possible Causes
Corrective Actions.
1
Decorative gas log
set won’t light.
A.
No LP in tank.
Check the LP (propane) tank. You may be out of gas.
B.
Plugged burner orifi ce
Check the burner orifi ce for stoppage. Remove stoppage.
2
Low fl ames or won’t
stay lit.
A.
Manual shutoff valve open or not
installed between LP tank and log set.
Close LP tank and manual shutoff valves. Open LP tank valve
fi rst, THEN the manual shutoff valve.