Heartland 192456, Assembly Manual, Page: 40 / 40

WARRANTY
Backyard Storage Solutions, LLC warrants the following:
1. Every product is warranted from defects in workmanship and manufacturing for 1 year.
2. All accessories, hardware and metal components are warranted for 2 years.
3. All O riented Strand Board (OSB) is warranted for 2 years.
Limited Conditional
Warranty *
4. Siding and Trim is warranted for:
10 years: Value Series / Solar Shed
12 years: Classic Series / Architectural Series
15 years: Big Buildings
5. Solar Shed windows are warranted for 1 year.
6. Cedar lumber is warranted for 15 years.
7. Preserved Pine is warranted for 10 years.
Backyard Storage Solutions, LLC will repair, replace or pay for the affected part. In no event shall Backyard Storage Solutions, LLC pay
the cost of labor or installation or any other costs related thereto. All warranties are from date of purchase. If a cash refund is paid on an
affected part, it will be prorated from the date of purchase.
CONDITIONS
The warranty is effective only when:
1. The unit has been erected in accordance with the assembly instructions.
2. The unit has been properly shingled and painted or stained and reasonably and regularly maintained thereafter.
3. The failure occurs when the unit is owned by the original purchaser.
4. Backyard Storage Solutions, LLC has received the warranty registration within thirty (30) days of purchase and notification of
the failure in writing within the warranty period specified above.
5. Backyard Storage Solutions, LLC has had reasonable opportunity during the sixty (60) days following receipt of notification
to inspect and verify the failure prior to commencement of any repair work.
REQUIREMENTS
Storage Buildings
To validate your warranty, it is necessary to properly maintain your Backyard Storage Solutions, LLC unit; shingle the roof and paint using
quality,100% acrylic latex exterior product with a minimum of two (2) coats within thirty (30) days of assembly;
caulk above all doors and all horizontal and vertical trim boards; paint and seal all exposed edges, sides and faces of siding/trim and
OSB siding to include all exterior walls and all sides and all edges of doors.
Gazebos & Pergolas
To validate your warranty, it is necessary to properly maintain your Backyard Storage Solutions, LLC unit. This includes treating all of the
exposed cedar and pine surfaces on your gazebo or pergola structure with an exterior grade wood preservative, an exterior oil-based
semi-transparent stain, an acrylic latex exterior paint or an acrylic latex solid color exterior stain within 30 days of assembly and as needed
thereafter to maintain your warranty.
Keep vegetation trimmed away from building and make sure siding panels and trim do not come in contact with masonry or cement. The
minimum ground clearance for siding must be one half inch (½ inch) from concrete slab or two and one half inches (2 ½”) from the ground
when building is erected or constructed on a treated wood floor kit. Water from sprinklers must be kept off unit. In no event will Backyard
Storage Solutions, LLC be responsible for any indirect, incidental, consequential or special damages nor for failure(s) that are caused by
events, acts or omissions beyond our control including, but not limited to, misuse or improper assembly, improper maintenance (which
eventually leads to rot or decay) and acts of God. Backyard Storage Solutions, LLC will not be held responsible for any labor costs incurred
to construct your unit. This warranty gives you certain specific rights that vary from state to state.
CLAIM PROCEDURE
To make a claim under this warranty, you can either call 1-888-827-9056 or email: customerservice@backyardproducts.com. Please have
ready the information below when you call or include the information in your email:
1. The model and size of the product.
2. A list of the part(s) for which the claim is made.
3. Proof of purchase of the Backyard Storage Solutions, LLC item, as shown on the original invoice.
4. Run code: found on exterior product label or assembly instructions enclosed in the product package.
All other inquiries can be mailed to:
Backyard Storage Solutions, LLC
Attn: Customer Service
1000 Ternes Drive
Monroe, MI 48162
*WARRANTY TERMS MAY VARY OUTSIDE THE U.S.A
IMPORTANT: This is your warranty certificate.
Please complete your warranty registration to properly validate your warranty.