HearthStove Manchester 8330, Owner'S Manual

Page: 37 / 43

Hearthstone Quality Home Heating Products, Inc. Manchester Model 8330 Pellet Stove
Page 37 of 43
Troubleshooting
Most errors and issues are due to a lack of required maintenance, or cleaning. Using the instructions on the
following pages should resolve most issues. If an operation error is detected, the user interface flashes, and
displays a message. If the message prompts the unit to shut down, a
>I/O< notice will follow the text of the
message. To acknowledge a message, press and hold the power button for approximately 5 seconds, if the
process associated with the message is complete, the stove will return to OFF Mode. At this point, normal
operation may begin again if all conditions are satisfied.
Display Messages:
Display Problem Possible Causes Solution
No Pellets -
(code F04) Temperature in
firebox unexpectedly
dropped, or set point
never reached Pellet fuel level too low Refill hopper
Inferior, or wet pellets Clean out hopper, and auger – refill with
premium, dry pellets
Auger jammed Clean the auger. Follow the procedure
in Maintenance section of this manual.
Hopper door open Close hopper door
No Ignition
- (code
F01)
Required pellet
ignition temperature
not achieved during
startup – firebox
temperature too low Dirty Stove Preform a Yearly Cleaning (see page
33)
Inferior/wet pellets Consult your Hearthstone dealer for a
recommended pellet type and storage
Auger clogged with fines Clean auger
Burn pot full of ash or
clinkers Clean burn pot
Ash pan full and ashes
contacting bottom of burn
pot Empty ash pan.
Auger was completely
empty and did not refill fast
enough Reset and start again. When the auger
is empty, it may be necessary to add 1
cup of pellets to the burn pot prior to
starting the unit.
Front door, or ash pan open Check both and verify they are closed
completely, and sealing properly
Hopper door is open Close hopper door
Blocked exhaust venting Clean venting
Restricted air intake, or
outside air intake required. Inspect ducting. Remove blockage.
Install outside air intake
Burn pot installed
backwards Install burn pot so ignitor hole is
towards the rear of the stove
Ignitor failed Check wiring. Replace igniter
STb
Initiated -
(code F03) Firebox/heat
exchanger
temperature too high C-Fan (convection fan)
setting above +5 Reset program. Do not adjust C-Fan
setting.
Convection fan not working Service the unit.
Convection fan clogged Clean the convection fan. Follow the
procedure in the Maintenance section
of this manual.
Top grill blocked Remove any blockage from top of
stove. Check for lint or hair on screen.