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Hearth & Home 321999, Installation And Operating Instructions Manual

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Hearth & Home 321999 Installation And Operating Instructions Manual Download Page 26

"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire

26 Hearth & Home Technologies • VDY 24/18/30 Gas Log Heater Install/Owner's Manual • 32D1999 • Rev J • 01/22

SERVICE PARTS

Service Parts

DUZY

Beginning Manufacturing Date: N/A 

Ending Manufacturing Date: Active

IMPORTANT: THIS IS DATED INFORMATION

. Parts must be ordered from a dealer or 

distributor. 

Hearth and Home Technologies does not sell directly to consumers

. Provide 

model number and serial number when requesting service parts from your dealer or distributor.

Stocked 

at Depot

ITEM

DESCRIPTION

COMMENTS

PART NUMBER

1

Pilot Assembly (Manual Control)

NG

27D8972K

Y

Propane

27D8971K

Y

Pilot Assembly (Millivolt Control)

NG

SRV27D8974

Y

Propane

SRV27D8973

Y

2

Thermocouple/Thermopile

Manual Control

SRV28D0400

3

Control Knob

Manual Control

SRV27D0602

Millivolt Control

SRV18D0603

4

Regulator (Manual Control)

NG

SRV24D0305

Y

Propane

SRV24D0306

Y

5

Control Valve (Manual Control)

NG & Propane

SRV27D8951

Y

6

Control Valve (Millivolt Control)

NG

27D8006K

Y

Propane

27D8005K

Y

Switch, On/Off (Millivolt Control)

SRV32D0232

Y

Wire Harness (Millivolt Control)

SRV32D0240

Y

7

Injector (Manual Control)

NG

SRV32D0100

Y

Propane

SRV32D0118

Injector (Millivolt Control)

NG

SRV32D0100

Y

Propane

SRV32D0507

Piezo Igniter

SRV14D0503

Y

11/21

Duzy 24/18” Hearth Kit

VDY24/18NMP (Natural Gas Manual Control) - Ending Manufacturing Date: April 2019

VDY24/18PMP (Propane Manual Control) - Ending Manufacturing Date: April 2019

VDY24/18NVP (Natural Gas Millivolt Control) - Active

VDY24/18PVP (Propane Millivolt Control) - Active                                                                      

1

2

4

5

6

7

3

►

Summary of Contents for 321999

Page 1: ...ly call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gassupplier This gas log set is to be installed only in a solid fuel burning fireplace with a working flue constructed of noncombustible material INSTALLER Le...

Page 2: ...12 VDY30D3R 13 VDY24 18D5 14 VDY30D5 16 Glowing Ember Placement 18 Decorative Volcanic Rock Placement 18 Fireplace Draft Test 18 Flame Appearance 19 CONTENTS Operating Instructions 20 For Your Safety Read Before Lighting 20 Millivolt Control Lighting Instructions 21 To Turn Off Gas to Heater 21 Match Lighting Instructions 21 Optional Remote Receiver Millivolt 22 Cleaning and Servicing 23 Troublesh...

Page 3: ...emperature and should stay away to avoid burns or clothing ignition 11 Young children should be carefully supervised when they are in the same room with the gas log set in oper ation 12 Do not place clothing or other flammable material near the fireplace when the gas logs are in use SAFETY INFORMATION 13 Do not use this gas log set if any part has been under water Immediately call a qualified serv...

Page 4: ...nry bit for mounting to the floor FEATURES SPECIFICATIONS GAS PRESSURES Natural Propane LP Inlet Minimum 6 0 w c 11 0 w c Inlet Maximum 10 5 w c 13 0 w c Regulator Pressure 4 0 w c 10 0 w c NOTE An external regulator is required to reduce supply pres sure to a maximum of 13 w c CAUTION Handle the gas log burner assembly by the grate only Do not pick the unit up by the burner Gloves are recommended...

Page 5: ...lled as shown in Figure 2 to prevent full clo sure of the fireplace damper blade and provide a minimum flue opening per table below Should the clamp not fit or provide the required perma nent opening from the table have the damper blade cut to provide minimum permanent opening or a permanent stop installed FP2727 damper Damper Stop Damper ST2727 Figure 2 Damper Stop Installation FOR MASSACHUSETTS ...

Page 6: ...imum height dimension listed in the homeowner s manual must not be exceeded NOTE If the log set is equipped with a remote receiver a restrictive barrier may reduce the battery life by increasing the ambient temperature inside the fireplace Placement of the receiver outside of the fireplace will extend the battery life X FP2854 logs in enclosure Glass door frames with adjustable louvers should have...

Page 7: ... codes CAUTION Use new black iron or steel pipe Internally tinned copper or copper tubing can be used per National Fuel Code section 2 6 3 providing gas meets hydrogen sulfide limits and where permitted by local codes Gas piping system must be sized to provide minimum inlet pressure Listed on Data Plate at the maximum flow rate BTU Hr Undue pressure loss will occur if the pipe is too small A manua...

Page 8: ...appliance burning MANUAL CONTROL Figure 6 The pressure regulator is preset and locked to discourage tampering If the pressure is not as specified replace with the correct part from the parts list in this manual Remove 1 8 NPT plug located on side of regulator body Install fitting and tubing to pressure gauge After taking pressure reading re install test plug Check for gas leaks FP2499 manual valve...

Page 9: ...able for millivolt operation CHECKING SYSTEM OPERATION The millivolt system and individual components may be checked with a millivolt meter having a 1 1000 mV range Conduct each check shown in chart by connecting meter test leads to terminals as indicated A Complete Millivolt System Check A Reading Contacts CLOSED Control knob ON Main burner should turn ON 1 If reading is more than 100 millivolts ...

Page 10: ...er LG972 Figure 9 LG971 VDY24_18D2A rear log Rear Log 1 LG971 Figure 10 2 Install the right log 2 on top of the control cover Slide the log back until touching the rear log 1 Visually check to verify the log is resting on the grate and control cover Figure 11 3 Install the left log 3 with its bottom groove resting on the right side of the grate bar Slide the log back until touching the rear log 1 ...

Page 11: ...on top of the control cover Slide the log back until touching the rear log 1 Visually check to verify the log is resting on the grate and control cover Figure 16 3 Install the left log 3 with its bottom groove resting on the right side of the grate bar Slide the log back until touching the rear log 1 Visually check to verify the log is resting on the grate Figure 17 4 Install the top log 4 with th...

Page 12: ...tout in bottom of log with grate bar Figure 21 3 Place front right log 3 on right front of grate bar aligning cutout in bottom of log with grate bar Make sure log 3 touches log 1 Figure 21 4 Place back end top middle log 4 on log 1 Press the side of log 4 against raised area of log 1 Align notch in front end of 4 with grate bar Figure 22 5 Rest top right log 5 on log 3 Figure 23 6 Align top left l...

Page 13: ...aligning cutout in bottom of log with grate bar Figure 26 3 Place front right log 3 on right front of grate bar aligning cutout in bottom of log with grate bar Make sure log 3 touches log 1 Figure 26 4 Place back end top middle log 4 on log 1 Press the side of log 4 up against raised area of log 1 Align notch in front end of 4 with grate bar Figure 27 5 Rest top right log 5 on log 3 Figure 28 6 Al...

Page 14: ...se aligning two 2 pins on base with holes in bottom of log Figures 29 and 30 LOG PLACEMENT LG972 VDY24_18D2 base Locator Pins Control Cover LG972 Figure 30 LG1000 VDY2418D5 BACK LOG Back Log 1 LG1000 Figure 29 LG1001 VDY2418D5 bottom logs Bottom Left Log 3 Bottom Right Log 2 LG1001 Figure 31 2 Placed bottom right log 2 on right side of grate Figure 31 3 Place bottom left log 3 on left side of grat...

Page 15: ...og Rest other end of middle left log 4 behind middle right log Figure 32 5 Place middle right log 5 on top of bottom right log Figure 32 6 Rest top right log 6 on back log and bottom right log Figure 33 7 Place top left log 7 on bottom left log Figure 33 LG1004 VDY2418D5 front mid log First Grate Prong Second Grate Prong Front Middle Log 8 LG1004 Figure 34 8 Place front middle log 8 between the fi...

Page 16: ... LOG PLACEMENT LG976 LG976 VDY30D2A base Locator Pins Control Cover Figure 35 LG1005 VDY30D5 back log Back Log 1 LG1005 Figure 36 LG1006 VDY30D5 bottom logs Bottom Left Log 3 Bottom Right Log 2 LG1006 Figure 37 2 Place bottom right log 2 on right side of grate in front of back log Figure 37 3 Place bottom left log 3 on left side of grate in front of back log Figure 37 LG1007 VDY30D5 mid left log M...

Page 17: ...Figure 39 5 Place middle right log 5 on top of bottom right log Figure 39 LG1009 VDY30D5 top logs Top Left Log 7 Top Right Log 6 LG1009 Figure 40 6 Place top right log 6 on middle right log and back log Figure 40 7 Place top left log 7 on bottom left log and middle left log Figure 40 LG1010 VDY30D5 middle front log Middle Front Log 8 LG1010 Figure 41 8 Place middle front log 8 between second and t...

Page 18: ... like substance on the logs It is important to periodically clean and inspect the logs per the cleaning and ser vicing section of the manual FIREPLACE DRAFT TEST FIREPLACE DRAFT TEST METHOD To determine if your fireplace is drafting properly turn the log set on After the log set has been burning for about 10 minutes place a match or smoke stick along the top and sides of the fireplace opening If t...

Page 19: ... Appearance MILLIVOLT CONTROL WITH PILOT ONLY PILOT FLAME APPEARANCE The pilot flame must always be present when appliance is in operation It should touch the thermocouple or ther mopile body INITIAL STARTUP During manufacturing fabricating and shipping various components of this appliance are treated with certain oils films or bonding agents These chemicals are not harmful but may produce annoyin...

Page 20: ...ic switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department WARNING If you do not follow these instruction exactly a fire or explosion may result causing property damage personal injury or loss of life C Use only your hand to push in or turn the gas c...

Page 21: ... previously Instead of pushing and releasing the piezo button light a match and hold the flame to the end of the pilot and ignite the pilot MILLIVOLT CONTROL LIGHTING INSTRUCTIONS TO TURN OFF GAS TO HEATER MATCH LIGHTING INSTRUCTIONS WARNING Wait 30 seconds before readjusting the heater when the control knob has been turned down to a lower setting FP2859 millivolt pilot flame Millivolt Pilot FP286...

Page 22: ...857 millivolt wiring THTP TP TH Optional Wall Switch or Remote Receiver Switch Millivolt Valve Pilot Figure 44 Attach Remote Receiver Wires to Terminals FP2857 NOTE Failure to follow instructions exactly will void warranty and could cause receiver to melt Failure to place remote receiver in any location within the fireplace other than recommended location will void warranty and could cause receive...

Page 23: ...e lint or particles with vacuum or brush Failure to keep air intake holes clean will result in sooting and poor combustion If embers rock wool have turned a rust color and become brittle remove old embers rock wool from log set Replace with new rock wool Rock wool can be purchased from your local dealer See log place ment section for placement of embers ANNUAL CLEANING INSPECTION SEE PARTS WARNING...

Page 24: ...eak 3 Fireplace spilling 1 Low line pressure 2 Pilot is partially clogged 3 Defective thermopile 1 Gas leak 2 Control valve defective 1 Gas supply turned off or manual shutoff valve closed 2 Control knob not in PILOT position 3 Control knob not pressed in while in PILOT position 4 Air in gas lines when installed 5 Pilot is clogged 6 Gas regulator setting is not correct Solution 1 Replace ignitor 2...

Page 25: ...Burner orifice is clogged 1 Burner orifice is clogged or dam aged 2 Burner is damaged 3 Gas regulator is defective 1 Vapors from paint or curing process of logs 1 Turning control knob to HIGH posi tion when burner is cold 2 Air in gas line 3 Dirty or partially clogged burner orifices 1 LP regulator shut down due to inlet pressure too high 1 Press in control knob fully 2 After ODS pilot lights keep...

Page 26: ... SRV27D8974 Y Propane SRV27D8973 Y 2 Thermocouple Thermopile Manual Control SRV28D0400 3 Control Knob Manual Control SRV27D0602 Millivolt Control SRV18D0603 4 Regulator Manual Control NG SRV24D0305 Y Propane SRV24D0306 Y 5 Control Valve Manual Control NG Propane SRV27D8951 Y 6 Control Valve Millivolt Control NG 27D8006K Y Propane 27D8005K Y Switch On Off Millivolt Control SRV32D0232 Y Wire Harness...

Page 27: ...Control NG SRV27D8974 Y Propane SRV27D8973 Y 2 Thermocouple Thermopile Manual Control SRV28D0400 3 Control Knob Manual Control SRV27D0602 Millivolt Control SRV18D0603 4 Regulator Manual Control NG SRV24D0305 Y Propane SRV24D0306 Y 5 Control Valve Manual Control NG Propane SRV27D8951 Y 6 Control Valve Millivolt Control NG 27D8006K Y Propane 27D8005K Y Switch On Off Millivolt Control SRV32D0232 Y Wi...

Page 28: ...cturing Date Active IMPORTANT THIS IS DATED INFORMATION Parts must be ordered from a dealer or distributor Hearth and Home Technologies does not sell directly to consumers Provide model number and serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER 1 Rear Log 32D0400K 2 Right Log 32D0401K 3 Left Log 32D0402K 4 Top Log 3...

Page 29: ...cturing Date Active IMPORTANT THIS IS DATED INFORMATION Parts must be ordered from a dealer or distributor Hearth and Home Technologies does not sell directly to consumers Provide model number and serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER 1 Rear Log 32D0410K 2 Right Log 32D0411K 3 Left Log 32D0412K 4 Top Log 3...

Page 30: ...D INFORMATION Parts must be ordered from a dealer or distributor Hearth and Home Technologies does not sell directly to consumers Provide model number and serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER 1 Rear Log SRV32D2118 2 Front Left Log SRV32D2117 3 Front Right Log SRV32D2116 4 Top Middle Log SRV32D2114 5 Top R...

Page 31: ...arts must be ordered from a dealer or distributor Hearth and Home Technologies does not sell directly to consumers Provide model number and serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER 1 Rear Log SRV32D2124 2 Front Left Log SRV32D2123 3 Front Right Log SRV32D2122 4 Top Middle Log SRV32D2120 5 Top Right Log SRV32D...

Page 32: ...be ordered from a dealer or distributor Hearth and Home Technologies does not sell directly to consumers Provide model number and serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER 1 Back Log 32D3121K 2 Bottom Right Log 32D3122K 3 Bottom Left Log 32D3123K 4 Middle Left Log 32D3124K 5 Middle Right Log 32D3125K 6 Top Rig...

Page 33: ...e ordered from a dealer or distributor Hearth and Home Technologies does not sell directly to consumers Provide model number and serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER 1 Back Log 32D3131K 2 Bottom Right Log 32D3132K 3 Bottom Left Log 32D3133K 4 Middle Left Log 32D3134K 5 Middle Right Log 32D3135K 6 Top Righ...

Page 34: ...ORIES Flex Connector Flexcon30 All models Wall Kit Switch w 20 wire MVWS Millivolt On Off Remote Control Kits RCB RCM TLM WWTD Millivolt Remote Receiver Cover Embers RRCE Millivolt Remote Receiver Cover Metal RRCM Millivolt Volcanic Rock VR1000A All models Decorative Ceramic Fiber Embers EMBERS All models Ceramic Fiber Cinders CINDERS All models Rock Wool DV RWA All Models ...

Page 35: ...n the owner shall have a period of thirty 30 days to comply with the above requirements provided however that during said thirty 30 day period a battery operated carbon monoxide detector with an alarm shall be installed Massachusetts Residents Only Please read and follow these special requirements 2 Approved Carbon Monoxide Detectors Each carbon monoxide detector as required in accordance with the...

Page 36: ...owing the date of Product shipment from HHT regardless of the installation or occupancy date The term Lifetime in the table below is defined as 20 years from the beginning date of warranty coverage for gas appliances 10 years from the beginning date of warranty coverage for wood and pellet appliances and 5 years from the beginning of warranty coverage for standalone gas log sets These time periods...

Page 37: ...ficient make up air supply or handling devices such as exhaust fans or forced air furnaces or other such causes 6 use of fuels other than those specified in the operation instructions 7 installation or use of components not supplied with the applicable Product or any other components not expressly authorized and approved by HHT 8 modification of the appliance not expressly authorized and approved ...

Page 38: ...Hearth Home Technologies 7571 215th Street West Lakeville MN 50044 www HearthnHome com ...

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