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Hearth & Home Technologies • Grand Oak Hearth Kits • 4004-323 Rev E . 4/2020

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Models:

 

GO24-IPI-NG or LP-HK                                                 

 GO30-IPI-NG or LP-HK

 GO318-IPI-NG or LP-HK                                              

 GO324-IPI-NG or LP-HK                                              

 GO330-IPI-NG or LP-HK

Grand Oak Hearth Kits

Installation

 Instructions

Check with your local building code agency before you begin installation to ensure compliance with local codes, including 

the need for permits and follow-up inspections. If you encounter any problems regarding code approvals, or if you need 

clarification of any of the instructions contained here, contact the Technical Services Dept., Hearth & Home Technologies 

Inc., www.hearthnhome.com.

DO NOT DISCARD THIS MANUAL

CAUTION

•  Important operating 

a n d   m a i n t e n a n c e 

instructions included.

• 

Leave this manual with 

party responsible for 

use and operation.

• 

Read, understand 

and follow these 

instructions for safe 

i n s t a l l a t i o n   a n d 

operation.

DO

 N

OT

DIS

CA

RD

If the information in these instruc-

tions is not followed exactly, a 

fire may result causing property 

damage, personal injury, or death.

 

•  Do not store or use gasoline or other flam

-

mable vapors and liquids in the vicinity of 

this or any other appliance.

•  What to do if you smell gas:

-  Do

 not try to light any appliance.

-  Do not touch any electrical switch. Do not 

use any phone in your building.

-  Immediately call your gas supplier from 

a neighbor’s phone. Follow the gas 

supplier’s instructions.

-  If you cannot reach your gas supplier, call 

the fire department.

•  Installation and service must be performed 

by a qualified installer, service agency, or 

the gas supplier.

WARNING

HOT! DO NOT TOUCH

SEVERE BURNS MAY RESULT.

CLOTHING IGNITION MAY RESULT.

WARNING

•  Keep children away.  

•  CAREFULLY SUPERVISE children in same room as 

appliance.

•  Alert children and adults to hazards of high 

temperatures.

•  Do NOT operate with protective barriers removed. 

 •  Keep clothing, furniture, draperies and other 

combustibles away. 

Glass and other surfaces are hot during 

operation and cool down.

Installation and service of this 

appliance should be performed by 

qualified personnel. Hearth & Home 

Technologies suggests NFI certified 

or factory-trained professionals, 

o r   t e c h n i c i a n s 

s u p e r v i s e d   b y 

an  NFI  certified 

professional.

In the Commonwealth of Massachusetts:

•  This appliance must be installed by a licensed plumber 

or gas fitter.

•  The chimney flue damper, when used with gas logs, will 

be welded open or completely removed.

•  A CO detector shall be installed in the room where the 

appliance is installed.

NOTE: THE USE OF A THERMOSTAT

IS PROHIBITED IN VENTED LOG INSTALLATIONS.

Summary of Contents for GO24-IPI-LP-HK

Page 1: ...s Do not try to light any appliance Do not touch any electrical switch Do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier WARNING HOT DO NOT TOUCH SE...

Page 2: ...rnings This owner s manual should be retained for future reference We suggest you keep it with your other important documents and product manuals The information contained in this owner s manual unless noted otherwise applies to all models and gas control systems Your new gas log set will give you years of durable use and trouble free enjoyment Welcome to the Hearth Home Technologies family of app...

Page 3: ...uard removed during servicing must be replaced before operation Aqualified service technician must perform installation and repair The appliance should be inspected and cleaned annually by a qualified service technician More frequent cleaning may be required due to excessive lint dust pet hair etc It is imperative that the control compartments burners and air passageways are unobstructed during op...

Page 4: ... Supply Pressure Minimum inlet gas supply pressure must be 7 0 in W C for natural gas or 11 in W C for LP gas for the purpose of input adjustment Maximum inlet gas pressure must not exceed 10 5 in W C for natural gas or 13 in W C for LP gas The gas line supplying the appliance must be sufficient size to furnish the appropriate supply pressure to the appliance while operating in the High setting Pr...

Page 5: ...e inches of Chimney Damper for Venting combustion Products from Decorative Appliances for Installation in Solid Fuel Burning Fireplaces Chimney Ht Feet GO318 LP Gas GO318 Natural Gas GO24 324 LP Gas GO24 324 Natural Gas GO30 330 LP Gas GO30 330 Natural Gas 6 49 2 64 49 2 64 56 6 71 4 8 59 7 59 7 45 5 59 7 52 4 66 9 10 54 3 54 3 41 7 54 3 48 2 60 2 15 48 8 48 8 37 7 48 8 43 2 54 1 20 44 4 44 4 34 3...

Page 6: ...rner is assembled with the controls installed at the factory and is designed to connect one end of the 3 8 in supply line before placing inside the fireplace Ensure the connection is tightened using a 3 4 in wrench Place the burner towards the rear and center of the fireplace and connect to the gas line Follow instructions in F Gas Pressure to check for gas leaks IPI models include a battery box w...

Page 7: ...burner to ensure it is clear of any rock wool Remove the Platinum Bright Embers from the package For optimum performance peel each piece apart in layers and lightly place on top of the vermiculite and rock wool where the flame is blue This will achieve the desired realism The gas burns at the point of the least resistance In case of an uneven flame pattern it may be necessary to adjust the materia...

Page 8: ...carry over tube to aid lighting the bottom burner pan See Figure 8a Cover the rest of the exposed tube with additional rock wool pieces See Figures 8b and 8c Inspect the pilot burner to ensure it is clear of any rock wool Remove the Platinum Bright Embers from the package For optimum performance peel each piece apart in layers and lightly place on top of the vermiculite and rock wool where the fla...

Page 9: ...r If the damper clamp pro vided does not fit your application other means of securing the proper opening must be provided by the installer Possible cures if spilling occurs The damper needs to be opened further The fireplace opening needs to be reduced by adding a drop panel across the top under the lintel The air supply from outdoors needs to be increased Open the outside air kit if the appliance...

Page 10: ...clear of all obstacles and materials Leave clearance of at least 36 in from the front of the fireplace The air shutter should not be blocked Before cleaning the appliance be sure it is turned completely off The pilot should also be turned off The unit must be completely cooled CAUTION After burning the logs become fragile Take care in handling CAUTION M Cleaning and Maintenance Instructions Always...

Page 11: ...use injury or property damage This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation If not installed operated and maintained in accordance with the manufacture s instructions this product could expose you to substances in fuel or fuel combustion which are known to the State of California to cancer birth defects or ot...

Page 12: ...Technologies does not sell directly to consumers Provide model number and serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Log Set Assembly GO24 1 Log 1 SRV737 2 Log 2 SRV736 3 Log 3 SRV738 4 Log 4 SRV722 5 Log 5 SRV723 6 Log 6 SRV729 7 Log 7 SRV728 8 Log 8 SRV724 9 Log 9 SRV743 10 Log 10 SRV727 11 Log 11 SRV742 4 19...

Page 13: ...r distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER 1 Switch 01 1070 2 Pilot NG 07 1024 Pilot LP 07 1023 3 Control Module 593 595 Y 4 Battery Holder SRV593 594 Y 5 Valve NG 593 500 Y Valve LP SRV593 501 Y 6 Valve Bracket MT 350 VC 7 Control Box MT 350 CBA 8 Control Box Mount MT 350 CBM 9 Pilot Bracket MT 350 PB3 10 Wire Harness SRV593 590 Y 11 Wiring Harness Switch 16 1615 12 Batt...

Page 14: ...del number and serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Log Set Assembly GO30 1 Log 1 SRV721A 2 Log 2 SRV721B 3 Log 3 SRV726 4 Log 4 SRV720 5 Log 5 SRV722 6 Log 6 SRV724 7 Log 7 SRV723 8 Log 8 SRV740 9 Log 9 SRV728 10 Log 10 SRV743 11 Log 11 SRV742 12 Log 12 SRV727 4 19 Grand Oak 30 Gas Log Set SRV726 SRV720 ...

Page 15: ...PART NUMBER 1 Switch 01 1070 2 Pilot NG 07 1024 Pilot LP 07 1023 3 Control Module 593 595 4 Battery Holder SRV593 594 5 Valve NG 593 500 Valve LP SRV593 501 6 Valve Bracket MT 350 VC 7 Control Box MT 350 BBA 8 Control Box Mount MT 350 CBMS 9 Pilot Bracket MT 350 PB 10 Wire Harness SRV593 590 11 Wiring Harness Switch 16 1615 12 Battery Cover Log H 0586A 13 Damper Stop Assembly SRV500 SC 14 Connecto...

Page 16: ...ealer or distributor Hearth and Home Technologies does not sell directly to consumers Provide model number and serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Log Set Assembly GO318 1 Log 1 SRV637 2 Log 2 SRV628 3 Log 3 SRV629 4 Log 4 SRV707 5 Log 5 SRV702 6 Log 6 SRV706 7 Log 7 SRV816 8 Log 8 SRV75 9 Log 9 SRV454 1...

Page 17: ...M DESCRIPTION COMMENTS PART NUMBER 1 Switch 01 1070 2 Pilot NG 07 1024 Pilot LP 07 1023 3 Control Module 593 595 Y 4 Battery Holder SRV593 594 Y 5 Valve NG 593 500 Y Valve LP SRV593 501 Y 6 Valve Bracket MT 350 VC 7 Control Box MT 350 CBA 8 Control Box Mount MT 350 CBM 9 Pilot Bracket MT 350 PB3 10 Wire Harness SRV593 590 Y 11 Wiring Harness Switch 16 1615 12 Battery Cover Log H 0586A 13 Damper St...

Page 18: ... INFORMATION Parts must be ordered from a dealer or distributor Hearth and Home Technologies does not sell directly to consumers Provide model number and serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Log Set Assembly GO324 1 Log 1 SRV737 2 Log 2 SRV708 3 Log 3 SRV709 4 Log 4 SRV816 5 Log 5 SRV728 6 Log 6 SRV716 7 ...

Page 19: ...ER 1 Switch 01 1070 2 Pilot Assembly NG 07 1024 Pilot Assembly LP 07 1023 3 Control Module 593 595 Y 4 Battery Holder SRV593 594 Y 5 Valve NG 593 500 Y Valve LP SRV593 501 Y 6 Valve Bracket MT 350 VC 7 Control Box MT 350 CBA 8 Control Box Mount MT 350 CBM 9 Pilot Bracket MT 350 PB3 10 Wire Harness SRV593 590 Y 11 Wiring Harness Switch 16 1615 12 Battery Cover Log H 0586A 13 Damper Stop Assembly SR...

Page 20: ...NFORMATION Parts must be ordered from a dealer or distributor Hearth and Home Technologies does not sell directly to consumers Provide model number and serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Log Set Assembly GO330 1 Log 1 SRV721A 2 Log 2 SRV721B 3 Log 3 SRV700 4 Log 4 SRV701 5 Log 5 SRV816 6 Log 6 SRV728 7 ...

Page 21: ...NUMBER 1 Switch 01 1070 2 Pilot NG 07 1024 Pilot LP 07 1023 3 Control Module 593 595 Y 4 Battery Holder SRV593 594 Y 5 Valve NG 593 500 Y Valve LP SRV593 501 Y 6 Valve Bracket MT 350 VC 7 Control Box MT 350 CBA 8 Control Box Mount MT 350 CBM 9 Pilot Bracket MT 350 PB3 10 Wire Harness SRV593 590 Y 11 Wiring Harness Switch 16 1615 12 Battery Cover Log H 0586A 13 Damper Stop Assembly SRV500 SC 14 Con...

Page 22: ...urn them What causes this This behavior is normally caused by using a corrugated flex connector to hook up the gas log set We recommend the installer use the supplied aluminum connector rather than the corrugated flexible type Can I move or change the position of the logs on my gas hearth kit Certified log sets should not be altered log placement must be exactly as indicated in the set s installat...

Page 23: ...ever occurs earlier However the warranty shall commence no later than 24 months following the date of product shipment from HHT regardless of the installation or occupancy date The warranty period for parts and labor for covered components is produced in the following table The term Limited Lifetime in the table below is defined as 20 years from the beginning date of warranty coverage for gas appl...

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Page 25: ...r the number of your nearest Hearth Home Technologies dealer please call 1 800 927 6841 or 1 888 427 3973 NOTES DO NOT DISCARD THIS MANUAL CAUTION Important operating and maintenance instructions included Leave this manual with party responsible for use and operation Read understand and follow these instructions for safe installation and operation D O N O T D I S C A R D tm tm ...

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