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14
Troubleshooting
Service should only be done by a qualified factory trained technician.
For additional troubleshooting assistance refer to the DFS Troubleshooting Guide on the following page or contact
HealthWay; Monday-Friday, 8am-5pm EST:
Phone No: 315-298-2904 • 1-800-843-3860
Fax No: 315-298-6992
Email: [email protected]
Problem Description
Recommended Action
1. Unit will not turn ON.
a. Ensure power cord is plugged in, electrical outlet is
energized.
b. Check fuse located on the bottom of the unit. Check if
fuse was blown.
c. Ensure Pre-filter was installed.
d. Ensure V Bank Main Filter is locked correctly. (fig-6)
e. Ensure High Energy Wire is connected (fig-5)
2. The unit turns ON but no air blows out
Turn off unit and unplug the power, wait 2 minutes and
restart the unit.
3. Unit is ON, but no change in speed
Call Intellipure Customer Service (further examination by
trained technician).
4. Pre-filter indicator is out and Change
pre-filter indicator is illuminated in red
Pre-filter needs to be replaced. (Page 13 part number)
5. Main filter indicator is out. Change main filter
indicator is illuminated in red
Main filter needs to be replaced. (Page 13 part number)
6. VOC post-filter indicator is out. Change VOC
post-filter indicator is illuminated in red
VOC post-filter needs to be replaced. (Page 13 part number)
7. DFS indicator is out and maintenance
indicator is illuminated in red
DFS Technology is turned off or High Energy Grid needs
to be cleaned.
Summary of Contents for Delos Intellipure 950P
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