15
frequently asked questions
Q. What is the Pitcher made out of?
A. It is made of a BPA free plastic.
Q. How many speeds does the unit have?
A. The unit has 8 variable speeds.
Q. What are the dimensions of the unit?
A. 20cm x 22cm x 45.5cm
Q. How many ounces does the Pitcher hold?
A. 50 oz. or 1500 ml
Q. Why won’t the machine turn on?
A. The unit must be properly assembled or it will not power on at all.
The Pitcher must be slid into the locked position. Unit will not turn
on until the Pitcher Safety Interlocks are fully rotated to the locked
position. When the unit is all locked in place a clicking noise can be
heard. The display will not light up unless it is properly assembled.
Q. Why has the unit shut off while using?
A. Check if the pitcher is loose and is not activating the
Pitcher Safety Interlock
Q. Why does the Blade only spin once and then stop when the
“ICE” button is pressed?
A. The “ICE” button is only used when trying to move contents from
the bottom of the Pitcher. It is not a feature that will remain running
when pressed.
Q. What is the horsepower of the unit?
A. Almost 1 horsepower motor.
Q. What is the wattage?
A. 700 watts
Q. How often should I change my Blades?
A. The Blades of the unit will never have to be replaced.
Q. Is it normal for my machine to be loud?
A. Yes, this is a powerful motor. And there will be some noise
associated with it.
Q. Is it normal for the motor to have a
slight burning smell?
A. Yes, it is normal for the unit to have a factory smell. After a few uses
the smell will dissipate.
Q. Can anything other than the Tamper be used
in the machine?
A. No. The Tamper is specially designed to stop 1 inch above the
Blade. We do not recommend that anything other than the Tamper
provided is used.
Q. Is the unit dishwasher safe?
A. The Base is not dishwasher safe. We recommend washing the
Pitcher, Lid and Cap by hand. Fill the Pitcher with warm soapy water.
Attach and lock the Pitcher to the Base. Then secure and lock the
Lid and Cap in place. Press ON button. Increase the speed to 8. Then
press the RUN button. Allow it to run for about 1 minute. Rinse and
dry thoroughly.
This summary briefly answers common questions.
Read operating manual before use.