When scale shows an under or over error message what does that mean?
1100KL
FAQs
Health o meter
®
Professional Scales
9500 West 55th Street USA
McCook, IL 60525-7110
Phone: 1-800-815-6615
Fax: 1-800-654-7330
www.homscales.com
Symptom
Possible Cause
Corrective Action
The display shows “UNDeR”
A negative weight is present
Press the TARE button to zero
the scale.
The display shows dashes and
the “OVERLOAD” icon is dis-
played
The weight on the scale
exceeds the capacity
Remove the excess weight and
use the scale according to its
limits
What EMR can the scales be connected to?
For reliable transmission of weight data, this scale is designed to connect to a computer, monitor,
or other electronic data device via Health o meter
®
Professional Connectivity Solutions. Via the
connectivity solution the scale can interface with the following:
Allscripts TouchWorks
®
and
Professional™ systems, Midmark
®
IQmanager
®
Software, MedicalMine’s ChARM Health,
Welch Allyn Connex
®
Spot Monitors, Welch Allyn Connex
®
Vital Signs Monitors and Welch
Allyn Connex
®
Integrated Wall Systems
If the scale does not have internal Pelstar Wireless Technology, is add-on wireless technology
available?
Wireless technology can be added by purchasing item #
This kit is an external
wireless solution that connects to the 1100KL. There is no need to purchase a new scale. To
purchase the PELSTARONE kit contact your medical supply distributor.
Is a hardwire connection to a Welch Allyn Connex or Vital Signs LXi available?
Wired solutions are available to connect the scale to Welch Allyn Connex systems. The item
numbers to order are:
(for LXi monitors).
Can we connect directly to a PC?
Direct connection to a PC is available both wired and wirelessly. A wired connection is available
utilizing the scale’s USB port and a USB 2.0 cable. A wireless connection is available wirelessly with
the scale when purchased as a “BT” model or available as an after-market add-on using item #
PELSTARONE
Note: Transfer to an EMR application on a PC requires the user to have an account with Allscripts
or Midmark.
Can we extend our warranty on the scale?
An extended warranty for the 1100KL is available through Health o meter Professional’s
ScaleSurance extended warranty program. To purchase an extended warranty, contact your medical
supply distributor and order item # SS-1100KL.
1100KL_FAQs_20201102
