P/N UM600KL_600KG_Rev20191122_Web
17
HEIGHT ROD TROUBLESHOOTING
SYMPTOM
POSSIBLE CAUSE
CORRECTIVE ACTION
Questionable height
1. Improper connection
2. The display
shows “___”
3. Height is out of
tolerance
1. Check scale base
connection, pillar
connection, and display
head connection
– ensure
cables are correctly
connected
2. Check scale base
connection and ensure
cables are correctly
connected to the display
head
3. Check the 3 known height
standards.
(Dimensions are in cm.)
Lowest position
– 60.5 +/- 0.8
Neutral position
– 112.5 +/- 0.8
Highest position
– 222.4 +/- 0.8
After checking the 3 known
height standards and the
connection - determine if the
scale needs to be replaced.
The height rod is
difficult to move or
immobile
1. The pillar may still
contain the cardboard
within the pillar.
2. Pillar may be damaged.
1. Look inside the groove
of the pillar to ensure
the brown cardboard
from shipping has
been removed.
2. Contact Customer
Service at 1-800-815-
6615.
