TROUBLESHOOTING
13
PROBLEM
CAUSE
SOLUTION
Slow or no forward movement
Low or no water pressure
Check filtration and booster
pumps, valves, cleaner connec-
tions. Check Cleaner pressure.
(backwash)
Cleaner does not reach farthest
point in pool
Hose too short
Add extra hose section if neces-
sary
Cleaner unable to clear ob-
stacles (stairs, steps...)
Hose too short
Add extra hose section
Hose frequently tangles
Float not properly placed
Check position of floats on the
hose (see diagram)
Hose too long
Check hose length
Sweep hose not moving
Check sweep hose for holes
or clogs, increase sweep hose
power.
Sweep hose sprays out of pool
Sweep hose power too strong
Reduce sweep hose power
Little or no sweep hose move-
ment
Sweep hose power too weak
Increase hose power
Hole in sweep hose
Replace sweep hose
Debris clogging sweep hose
Disconnect sweep hose and
flush out
Trivac running on side or upside
down
Heavy debris
Empty Bag
Incorrect pressure setting
Check operating pressure
Cleaner cannot climb to the
surface in TOP mode
Incorrect pressure setting
Check operating pressure
Too much heavy debris in bag
Empty bag
Cleaner runs in small circles
Hose assembly bent
Layout in sun until straight
Cleaner get stuck on shallow
area of pools (beach entry, tan-
ning shelf...)
The sweep hose may interfere
with obstacle
Operate the cleaner without the
sweep hose
Cleaner inability to recover from
obstacle or specific areas
The sweep hose may interfere
with obstacle
Operate the cleaner without the
sweep hose
Operating pressure too low
Check operating pressure
Cleaner does not cover the
entire pool
The sweep hose affects clean-
ing pattern of cleaner
Operate the cleaner without the
sweep hose
FOR TECHNICAL ASSISTANCE
CALL: 1-800-227-1477
