TROUBLE SHOOTING GUIDE
King Ray automatic pool cleaners are designed to work in virtually all types and sizes of pools. These great products are easy to install (please
read the instructions) and will provide you with years of an “extra hand” in cleaning the pool. There are times when the cleaner will not “act right”.
When this happens, check the following immediately and you will solve the majority of the working issues that could exist:
> Pump is On:
The cleaner will not operate if the pump is not on. We know this sounds strange, but it does happen!
> Proper Vacuum to Cleaner:
Re-install your vacuum gauge and check to insure it is operating in the proper range (see Page 1 of instructions).
> Are the main drains and/or skimmer valves closed?
Is so, open the valve that cleaner is operating out of. Use the main drain to balance
vacuum IF it is plumbed to same line as skimmer.
> Pressure Gauge of your filter:
If it is 8 psi or higher than the normal starting pressure, clean it following the filter manufacturer’s instructions.
> Pump Strainer Basket:
Make sure they are free from debris.
> Cleaner and cleaner hose are free of Debris:
Inspect and clean if necessary.
> Have you measured and do you have the proper length of hose necessary for your pool size?
Purchase more hose or remove hose as
is necessary to meet the guidelines illustrated on Page 1 of the instructions.
Once you have done all this, see trouble shooting tips for proper cleaner operation:
Problem
Solution
Cleaner will not work—vacuum too high
• Use system valves to adjust vacuum.
• Add bypass valve to cleaning system
• Open main drain or other skimmer (if they are plumbed jointly with the line being
utilized to operate cleaner) to reduce vacuum
Cleaner will not work—Vacuum too low
• Check Filter pressure
• Check for obstructions or debris in both the cleaner and the cleaner hose
• Check Unifram for pinholes
• Check for air leak in cleaner hoses—especially in hose connections to each
other
• Check skimmer/skim Vac Plate or Dedicated suction line connection for proper
engagement
Cleaner is tipping too far forward or backwards
• Remove or reposition weight.
• Adjust weight to different position, either closer to or further away from the
cleaner’s head
• Adjust number of hose lengths being used
Cleaner falls on its side
• Check to insure swivel on the top of the cleaner is free moving
• Remove or reposition weight.
