Hayward Above-Ground Heat Pump, Owner'S Manual

Page: 22 / 28

Requesting Assistance or Service
All service will be handled by an Authorized Service Center. Warranty may be
voided if service is not done by an Authorized Service Representative. Do not
return the heater to your dealer as they do not provide service.
Before calling for assistance or service, please check the “Troubleshooting”
(pp. 18-19) and “Warranty” (pp. 22-23) sections or call your dealer. It may
save you the cost of a service call. If you still need help, follow the instruc-
tions below.
Service can be obtained by calling one of these phone numbers.
CANADA: 1 888 238-7665
USA: 1 908 355-7995
When asking for help, please provide a detailed description of the problem,
your heater’s complete model and serial number, and the purchase date
(see p. 3). This information will help us respond properly to your request.
Keep a copy of the sales receipt showing the date of purchase. Proof of
purchase will assure you warranty service.
IMPORTANT
?
20
OWNER’S MANUAL