1. How do I shut down the Network Storage Center properly?
Ans. To shut down the system properly, hold the Power button on the front of the unit down for at least
five seconds until the Power LED blinks and then turns off.
2. The Express Setup Wizard cannot configure my network settings.
Ans.
Make sure that your RJ-45 Ethernet cable is connected on both ends, to the Network Storage
Center on one end and the Router/Switch/PC on the other end.
Check the Link/ACT LED on the Network Storage Center and make sure that it is lit green.
Check the power on the Network Storage Center, and Router/Switch/PC and make sure that it is
on on both ends.
Check your PC’s IP address, and make sure that it has a static IP address or connects to the
router with a DHCP Client. As for the settinsg, Please refer to the “IP Protocol Setup” Chapter
in this user’s manual.
The system may be down. Reboot the system with the web-based UI or press the Reset button to
restore the factory default settings and reboot.
Check your network or PC settings to make sure that they are configured properly.
3. The Network Storage Center cannot find my hard drive and the homepage of web-based UI displays
the message “HD unable to use”.
Ans. There could be several reasons for this:
The hard drive jumper is not set to “Master”. Your hard drive jumper needs to be set to
“Master”. Different hard drives have different jumper settings. Therefore, you will need to refer
to your
hard drive’s
user’s manual.
The hard drive is unformatted. Please format it with our HD Format tool in the “Administration”
section of the Network Storage Center’s web UI.
The partition format for the hard drive is not set to EXT3 (for example, it may be NTFS). Please
format it with the Format tool in the “Administration” section of the Network Storage Center’s
web UI.
The hard drive may be defective, in which case, you would need a new hard drive.
4. My Network Storage Center will not work when it was not properly shut down (for example, from
unplugging the adapter or a blackout while it was working).
Ans. When the Network Storage Center is not shut down properly, the system will automatically check
and repair the MS-DOS file system of the device to ensure the system is working normally. Please
wait for the system to complete the process.
Note. The average time for the checking and repairing tool complete is: 20GB / 1 minute. Therefore,
with 250GB, the process would take 12 minutes.
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