CONTENTS
Form No. GRCMWM-1108
i
This manual provides installation, safety, and operating
instructions for the Glo-Ray Merchandising Warmer. Hatco
recommends all installation, operating, and safety instructions
appearing in this manual be read prior to installation or operation
of the Merchandising Warmer.
Safety information that appears in this manual is identified by
the following signal word panels:
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to
personal injury.
NOTICE
CAUTION
WARNING
INTRODUCTION
The Glo-Ray
®
Merchandising Warmer keeps food hot at kitchen
work areas, waitress pick-up stations, or customer serving
points.
The GRCMW-1 incorporates Hatco’s precise temperature
control to safely hold foods longer at optimum serving
temperatures. Xenon display lights enhance product displays.
The overhead infrared metal sheath heating element is
guaranteed against breakage and burnout for two years, and
the foil blanket base heating element is guaranteed against
burnout for one year.
Model GRCMW-1 features easy access to the food product and
1″ (25 mm) adjustable legs as standard equipment.
The Hatco Glo-Ray Merchandising Warmer is a product of
extensive research and field testing. The materials used were
selected for maximum durability, attractive appearance and
optimum performance. Every unit is inspected and tested
thoroughly prior to shipment.
Important Owner Information ...............................................i
Introduction ............................................................................i
Important Safety Information...............................................1
Model Description.................................................................2
Model Designation ................................................................2
Specifications........................................................................2
Plug Configurations .........................................................2
Electrical Rating Chart .....................................................2
Dimensions ......................................................................3
Installation .............................................................................3
General ............................................................................3
Assembly .........................................................................4
Operation ...............................................................................5
General ............................................................................5
Maintenance ..........................................................................6
General ............................................................................6
Cleaning ..........................................................................6
Replacing Xenon Display Light Bulbs..............................6
Troubleshooting Guide ........................................................7
Options and Accessories.....................................................8
Hatco Limited Warranty........................................................9
Authorized Parts Distributors ............................Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number (specification label
located on the bottom of the unit), voltage, and purchase date
of the unit in the spaces below. Please have this information
available when calling Hatco for service assistance.
Model No. ____________________________________
Serial No. ____________________________________
Voltage ______________________________________
Date of Purchase ______________________________
Business
8:00 a.m. to 5:00 p.m.
Hours:
Central Standard Time
(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.S.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.S.T. Friday)
Telephone: (800) 558-0607; (414) 671-6350
Fax:
(800) 690-2966 (Parts and Service)
(414) 671-3976 (International)
24 Hour 7 Day Parts and Service Assistance
available in the United States and Canada
by calling (800) 558-0607.
Additional information can be found by visiting our web site at
www.hatcocorp.com
.