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CONTENTS

Form No. GRCMWM-1108

i

This manual provides installation, safety, and operating
instructions for the Glo-Ray Merchandising Warmer. Hatco
recommends all installation, operating, and safety instructions
appearing in this manual be read prior to installation or operation
of the Merchandising Warmer.

Safety information that appears in this manual is identified by
the following signal word panels:

WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.

CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.

NOTICE is used to address practices not related to
personal injury.

NOTICE

CAUTION

WARNING

INTRODUCTION

The Glo-Ray

®

Merchandising Warmer keeps food hot at kitchen

work areas, waitress pick-up stations, or customer serving
points.

The GRCMW-1 incorporates Hatco’s precise temperature
control to safely hold foods longer at optimum serving
temperatures. Xenon display lights enhance product displays.
The overhead infrared metal sheath heating element is
guaranteed against breakage and burnout for two years, and
the foil blanket base heating element is guaranteed against
burnout for one year.

Model GRCMW-1 features easy access to the food product and
1″ (25 mm) adjustable legs as standard equipment.

The Hatco Glo-Ray Merchandising Warmer is a product of
extensive research and field testing. The materials used were
selected for maximum durability, attractive appearance and
optimum performance. Every unit is inspected and tested
thoroughly prior to shipment.

Important Owner Information ...............................................i
Introduction ............................................................................i
Important Safety Information...............................................1
Model Description.................................................................2
Model Designation ................................................................2
Specifications........................................................................2

Plug Configurations .........................................................2
Electrical Rating Chart .....................................................2
Dimensions ......................................................................3

Installation .............................................................................3

General ............................................................................3
Assembly .........................................................................4

Operation ...............................................................................5

General ............................................................................5

Maintenance ..........................................................................6

General ............................................................................6
Cleaning ..........................................................................6
Replacing Xenon Display Light Bulbs..............................6

Troubleshooting Guide ........................................................7
Options and Accessories.....................................................8
Hatco Limited Warranty........................................................9
Authorized Parts Distributors ............................Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number (specification label
located on the bottom of the unit), voltage, and purchase date
of the unit in the spaces below. Please have this information
available when calling Hatco for service assistance.

Model No. ____________________________________

Serial No. ____________________________________

Voltage ______________________________________

Date of Purchase ______________________________

Business

8:00 a.m. to 5:00 p.m.

Hours:

Central Standard Time

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.S.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.S.T. Friday)

Telephone: (800) 558-0607; (414) 671-6350

Fax:

(800) 690-2966 (Parts and Service)
(414) 671-3976 (International)

24 Hour 7 Day Parts and Service Assistance
available in the United States and Canada
by calling (800) 558-0607.

Additional information can be found by visiting our web site at

www.hatcocorp.com

.

Summary of Contents for GRCMW-1 SERIES

Page 1: ...this manual in a safe location for future reference No opere este equipo al menos que haya leído y comprendido el contenido de este manual Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesión o muerte Este manual contiene importante información sobre seguridad concerniente al mantenimiento uso y operación de este producto Si usted no pu...

Page 2: ...ensive research and field testing The materials used were selected for maximum durability attractive appearance and optimum performance Every unit is inspected and tested thoroughly prior to shipment Important Owner Information i Introduction i Important Safety Information 1 Model Description 2 Model Designation 2 Specifications 2 Plug Configurations 2 Electrical Rating Chart 2 Dimensions 3 Instal...

Page 3: ...e or cleaning DO NOT submerge or saturate with water Unit is not waterproof Do not operate if unit has been submerged or saturated with water Unit is not weatherproof Locate the unit indoors where the ambient air temperature is a minimum of 70 F 21 C Do not steam clean or use excessive water on the unit Do not pull unit by power cord Discontinue use if power cord is frayed or worn Do not attempt t...

Page 4: ...sneeze guard Decorative Stone trim pieces and sign holders Refer to the OPTIONS AND ACCESSORIES section for details Figure 1 Model Description Model Voltage Watts Amps Plug Configuration Shipping Weight GRCMW 1 120 670 5 6 NEMA 5 15P 52 lbs 24 kg Electrical Rating Chart Plug Configuration Units are supplied from the factory with an electrical cord and plug installed Plugs are supplied according to...

Page 5: ... enough to support the weight of the unit and contents NOTE Unit must be transported in the upright position CAUTION WARNING 1 Remove the unit from the carton 2 Remove the information packet NOTE To prevent delay in obtaining warranty coverage fill out and mail in the warranty card to Hatco 3 Remove tape and protective packaging from all surfaces of the unit and any accessories Do not lay unit on ...

Page 6: ...on the unit upright on the counter near the location it will be used Installation of the following items is required before operating the unit Qty Item 1 Back Mirror Glass Panel P N 04 40 291 00 2 Glass Side Panel P N 04 40 289 00 Polycarbonate side panels are available as an option P N 04 12 348 00 1 Polycarbonate Sneeze Guard P N 04 12 326 00 Installing the Mirror Glass Panel Use the following p...

Page 7: ...ut food product until smoke dissipates 1 Plug unit into a properly grounded electrical receptacle of the correct voltage size and plug configuration See the SPECIFICATIONS section for details 2 Move the Power Switch to the On position located on the side of the unit The switch will illuminate and the display lights will turn on The overhead heating element and the heated base will energize Figure ...

Page 8: ...sive cleaners only Abrasive cleaners could scratch the finish of the unit marring its appearance and making it susceptible to soil accumulation IMPORTANT DO NOT use paper towel or glass cleaner to clean the polycarbonate surfaces Paper towel and glass cleaner may scratch the material Wipe off polycarbonate surfaces using a soft clean and damp cloth NOTE The sneeze guard side panels and back mirror...

Page 9: ...ASE HEAT control knob to a higher setting Contact Authorized Service Agent or Hatco for assistance Contact Authorized Service Agent or Hatco for assistance Relocate unit or redirect air movement i e air conditioning duct or exhaust fan away from unit Replace sneeze guard with optional front access door assembly to keep heat contained Excessive air movement around warming unit Relocate unit or redi...

Page 10: ...Front Sign Holders The following front sign holder options are available for the unit The front sign holders will be installed at the factory if ordered at the time of sale but can be retro fitted using the following procedure Part Number Accessory 04 49 049 00 Sign Holder Allows placement of a custom sign on units without the front access door 04 49 063 00 Sign Holder w Door Allows placement of a...

Page 11: ...f time and on the conditions listed below a One 1 Year Parts and Labor PLUS One 1 Additional Year Parts Only Warranty Conveyor Toaster Elements metal sheathed Drawer Warmer Elements metal sheathed Drawer Warmer Drawer Rollers and Slides Food Warmer Elements metal sheathed Display Warmer Elements metal sheathed air heating Holding Cabinet Elements metal sheathed air heating Built In Heated Well Ele...

Page 12: ...uis 314 535 2222 NEBRASKA Anderson Electric Omaha 402 341 1414 NEVADA Burney s Commercial Las Vegas 702 736 0006 Hi Tech Commercial Service N Las Vegas 702 649 4616 NEW JERSEY Jay Hill Repair Fairfield 973 575 9145 Service Plus Flanders 973 691 6300 NEW YORK Acme American Repairs Inc Brooklyn 718 456 6544 Alpro Service Co Brooklyn 718 386 2515 Appliance Installation Buffalo 716 884 7425 3Wire Nort...

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