Commercial Treadmill
15
/
15
7.
Error code
Error Code Means
Remarks
ERROR 00
trouble-free
01-08 are parameters related with frequency converter and motor,
Only two reasons will cause those code
The input power is not suitable or frequency converter got problem.
ERROR 01
Non-meaning
ERROR 02
Accelerate the over current
ERROR 03
Slow down over current
ERROR 04
Constant speed over current
ERROR 05
Accelerate the overvoltage
ERROR 06
Deceleration overvoltage
ERROR 07
Constant speed over voltage
ERROR 08
Non-meaning
ERROR 09
Voltage too low
Current voltage < 180 V will show ERROR 09
ERROR 10
The inverter overload
ERROR 11
Motor overload
ERROR 12
input wiring phase not right
Check the wiring
ERROR 14
Frequency converter too hot The inverter is fan rotation is normal
ERROR 15
External error
ERROR 16
Communication abnormal
The failure of the most common module and inverter cable is normal.
ERROR 19
Machine self-learning fault
8.
Quality Warranty
Exemption Clause
Any service due to one of the following shall be charged even within the warranty period.
1)
Malfunction caused by infiltrated External impurities (water, drink, coffee, toys etc.)
2)
Malfunction or breakage caused by putting or dropping heavy object onto the product
3)
Damage or distortion of exterior by organic solvent such as thinner and benzene
4)
Malfunction caused by using other parts not supplied by us.
5)
Malfunction caused by using excessive voltage.
6)
Malfunction caused by using two-pin plugin which does not exist grounding wire.
7)
Loss of parts or damage caused by disassembling attempted by the customer.
8)
Malfunction caused by repair or modification by the person(s) not employed by us.
9)
Malfunction caused by force majeure (by lightening, fire, storm, flood, gas, sea water, earthquake, etc.)
10)
Malfunction cause by not following the “Safety Precautions” in the user’s manual
11)
Other malfunction caused by customer’s improper operation.
Quotation Warranty Period as follow
Items
To China mainland Customers To abroad Customers
Start Date
from the date client get products
from the date of B/L issued
Motor
36 months
38 months
Elevator Motor
12 months
14 months
Fragile Pieces
12 months
14 months
Frequency
12 months
14 months
Main Chipboard
12 months
14 months
Others Components (Belt etc.)
12 months
14 months
Shipping Cost from Customer to Supplier
On Supplier
On Customer
Shipping Cost from Supplier to Customer
On Supplier
On Customer
It will be helpful if customers offer photos / video or other proofs to us
Once found any problem.
Generally speaking broken parts should be sent back to us before we offer new replacement to customers.
~~~Thanks~~~