Propeller Owner's Manual
136
INTRODUCTION
61-00-36
Page 1-18
Rev. 2 Feb/17
9.
Hartzell Propeller Inc. Product Support
A. Hartzell Propeller Inc. is ready to assist you with questions
concerning your propeller system. Hartzell Propeller Inc.
Product Support may be reached during business hours
(8:00 am through 5:00 pm, United States Eastern Time) at
(937) 778-4379 or at (800) 942-7767, toll free from the
United States and Canada. Hartzell Propeller Inc. Product
Support can also be reached by fax at (937) 778-4215, and
by e-mail at [email protected].
B. After business hours, you may leave a message on our
24 hour product support line at (937) 778-4376 or at
(800) 942-7767, toll free from the United States and Canada.
A technical representative will contact you during normal
business hours. Urgent AOG support is available 24 hours
per day, seven days per week via this message service.
C. Additional information is available on our website at
www.hartzellprop.com.
NOTE
: When calling from outside the United States, dial (001)
before dialing the above telephone numbers.
10.
Warranty Service
A. If you believe you have a warranty claim, it is necessary to
contact the Hartzell Propeller Inc. Warranty Administrator.
The Warranty Administrator will provide a blank
Warranty
Application
form. It is necessary to complete this form
and return it to the Warranty Administrator for evaluation
before proceeding with repair or inspection work
. Upon
receipt of this form, the Warranty Administrator will provide
instructions on how to proceed. Hartzell Propeller Inc.
Warranty may be reached during business hours
(8:00 am. through 5:00 pm., United States Eastern Time)
at (937) 778-4379, or toll free from the United States and
Canada at (800) 942-7767. Hartzell Propeller Inc.
Warranty Administration can also be reached by fax, at
(937) 778-4215, or by e-mail at [email protected].
NOTE
: When calling from outside the United States, dial
(001) before dialing the above telephone numbers.