Harsh RL-J100, Spare Parts & Maintenance Manual

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How does HITS offer nationwide support?
We have 2 fully stocked Service Vans based at our Full Sutton,
York HQ available at a moment’s notice to travel anywhere in the
UK. Fully stocked with mobile equipment to carry out onsite repairs
our service engineers are trained to get you moving again as fast as
possible.
Requiring a faster response, we also have 1 small minivan for an
even quicker service; often available as a gesture for courtesy hire
if your truck requires back to factory support. This takes the
logistical nightmare of a breakdown out of your hands immediately,
whilst we deal with your repair quickly and efficiently.
We also have our very own Harsh tractor unit, which enables us to collect and deliver trailers. A further
example of our investment in HITS and the importance we place on our Service Support.
Do you have a Service Engineer in my local Area?
Yes. We have a complete nationwide network of Dealers / Service engineers all fully trained and most
complete with a range of stocked parts to keep you moving. Please see our Dealer List attached to this
document for further details on your nearest engineer.
Ring Harsh on 01759 372100 or Phil Bovingdon our Service Manager on 07984 412789 and we will arrange
for your nearest agent to be ready awaiting your arrival.
Do you have Parts off the Shelf?
HITS offers a complete range of spare parts available off the self-
next day to anywhere in the UK. With over 35,000 vehicles
equipped with Harsh equipment we send out on average 15 spare
part items per day across our product ranges to help support Harsh
products in the field. Using a guaranteed before Noon carrier we
aim to have your parts packed and packaged inside an hour of your
order. Delivered to you the next working day or Saturday AM if
required.
Telephone our Spares Department on 01759 372100 for friendly helpful advice with product documentation
and schematics to aid identification.