Harper HB-522, Instruction Manual, Page: 10 / 28

10
FAQ
Q:
Why is there only one earphone with sound after
connecting,or my earbuds can’t be turned on ?
A: Before using, please make sure the Earbuds are fully
charged. Then forget all bluetooth devices from your
phone. Please put twins earbuds into your charging
case and close the charging case lid. After 5 seconds,
open the lid of the charging case and take out the
twins earbuds, then open the bluetooth of your phone
to connect.
Q: Why is Bluetooth Earbuds signal direct distance
better than the curve?
A: Because this is a kind of radio wave, it has low
transmission power. However, if there is an obstruction,
the signal is not good.
Q: When calling, why is my phone volume and sound
clarity different from my friends phone ?
A: This just depends on each person’s individual phone,
we have done our best to ensure the sound clarity and
volume on many different phones.
Q: What if my phone doesn’t search for Bluetooth
devices?