17. Trouble Shooting
17.1 Potential faults
The table below has been created to assist with resolving faults you may come across; if the
instructions here do not resolve the issue or the issue you are experiencing is not listed please
contact Ultimate Healthcare using the details found on the back cover of this manual.
Problem
Possible Cause
Resolution
•
LED glows when the
handset is locked
•
LED does not glow when
the handset is unlocked
•
Fault in the handset
•
Fault in the controller
•
Contact
Ultimate
Healthcare using the
details on the back cover
of this manual
•
No adjustment of the bed
can be made when the
power is ON
•
Handset is locked (after a
power failure the handset
automatically switches to
the locked state)
•
Release the handset using
the magnet
•
The function-LED does
not glow when a key is
pressed
•
Check the handset is
unlocked
•
Control unit or handset
defective
•
Contact Ultimate
Healthcare using the
details on the back cover
of this manual
•
The handset doesn’t
function – no power light
•
Mains power not
connected
•
Handset not connected
to the controller
•
Connect to the mains
power
•
Connect the handset to
the controller; following the
colour coding
•
When a button is pressed
on the handset, the
corresponding actuator
does not respond
•
Connectors not plugged
into the correct sockets
•
Faulty actuator
•
Check the connections,
these are colour coded
•
Contact
Ultimate
Healthcare using the
details on the back cover
of this manual
•
An unexpected operation
occurs when a button is
pressed on the handset
•
Connectors not plugged
into the correct sockets
•
Check the connections,
these are colour coded
•
Contact
Ultimate
Healthcare using the
details on the back cover
of this manual
18.
Reuse
The
Apex Health Care
3URGXFWV
beds are designed for reuse. They must be cleaned and
disinfected prior
to reuse
as per Section 15.
19.
Disposal
Beds consist of:
•
Metal parts
•
Plastic parts
•
Electronic components
•
Electric cables
•
Rechargeable batteries/batteries
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