Harmonic Spectrum MediaStore 5000 Series Component Replacement Manual Download Page 1

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Spectrum

™

MediaStore

Component Replacement Guide

Revision C

Summary of Contents for Spectrum MediaStore 5000 Series

Page 1: ...Spectrum MediaStore Component Replacement Guide Revision C...

Page 2: ...puter Inc used under license therefrom Third party copyright notes Harmonic software uses version 3 15 4 of the FreeImage open source image library under FreeImage Public License FIPL See http freeima...

Page 3: ...FRINGEMENT WE DO NOT WARRANT THAT THE SYSTEM WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED OR ERROR FREE NO ADVICE OR INFORMATION WHETHER ORAL OR WRITTEN OBTAINED FROM US OR ELSEWHERE WILL CREATE AN...

Page 4: ...ies hereby submit to the exclusive jurisdiction and venue of the federal and state courts located in Santa Clara County California In addition to any other rights or remedies we shall be entitled to i...

Page 5: ...n adversely affect the performance of your Harmonic product or that can make a procedure needlessly difficult NOTE The Note symbol indicates especially important information you need or it may provide...

Page 6: ...component replacement 20 Replacing a disk drive 20 About replacement drives 20 Failing a drive 21 Verifying which drive to remove 21 Removing a failed drive 22 Installing a replacement drive 22 Repla...

Page 7: ...ns 44 Product end of life disassembly instructions 45 Safety rules English 46 R gles de s curit 46 EU manufacturer s Declaration of Conformity 46 Electromagnetic compatibility notices Class A 47 Produ...

Page 8: ...tion to help you replace components in your Spectrum device or system Make sure that you read all safety warnings and instructions and that you have received a replacement component from Harmonic befo...

Page 9: ...Replacing a fan Replacing a power cooling module Replacing the bezel Over time the bezel LEDs can wear out Replacement bezels are available from Harmonic CAUTION The front panel is susceptible to ele...

Page 10: ...g the bezel 2 Pull the right side of the bezel slightly away from the chassis and then disconnect the bezel cable from the 4 pin connector from the front panel Example 7 MediaStore Component Replaceme...

Page 11: ...pin connector on the right side of the front panel 2 Fit the two posts on the right side of the bezel into the holes in the rack ear on the right side of the chassis The bezel cable should form a loop...

Page 12: ...ces and components About replacement drives Replacement drives must meet certain criteria In the event of a drive failure replacement drives are available from Harmonic IMPORTANT Use ONLY Harmonic sup...

Page 13: ...ement drive on hand in case the first is not responsive Failing a drive Fail a drive that is experiencing a loss of data to remove it from a RAID set This procedure is a prerequisite to replacing a dr...

Page 14: ...r 2 Slide the drive carrier out of the drive bay Example 3 Wait an additional 30 seconds then remove the drive from the MediaStore enclosure 4 On the Add Remove Drives screen click Remove next to the...

Page 15: ...dge of the drive bay 3 Close the drive carrier release handle to lock the drive into place Example Within three minutes the new drive should appear on the Disk Utilities screen on the SystemManager ap...

Page 16: ...r hot spare drives as desired 8 Periodically monitor the rebuild until complete Once complete RAID set status changes to Normal Attached Viable What to do next If you replaced a failed drive with a ne...

Page 17: ...With the tray handle fully extended slide the replacement expander module into the slot until it is firmly seated 6 Close the tray handle lifting it slightly in order to align the thumb screw with the...

Page 18: ...um system Refer to Powering up a Spectrum System in the Spectrum System Installation Guide for complete instructions Replacing a fan Each fan assembly is designed for tool less removal and installatio...

Page 19: ...sides of the fan 3 Grasping both thumb screws pull the fan gently but firmly until it clears the chassis Example 4 Slide the replacement fan into the bay aligning the thumb screws with the screw hole...

Page 20: ...te isolated power sources for each AC input DANGER Observe all conventional ESD precautions when handling Spectrum devices and components CAUTION Do not remove the faulty power supply unless you have...

Page 21: ...3 Wait one minute for the fan to spin down 4 Push the green latch downward while you grasp the power supply handle and then slide the power supply module out of the bay Example 5 Insert the power supp...

Page 22: ...Replacing a power cooling module 7 Connect the AC power cable to the new power supply 19 MediaStore Component Replacement Guide...

Page 23: ...RTANT Use ONLY Harmonic supplied replacement drives Drives from any other source will be excluded from coverage under the Harmonic product limited warranty and maintenance services programs In additio...

Page 24: ...tly determining the physical location of a drive The only means of ensuring that the drive is the correct one is by comparing the serial number on the disk drive to the serial number displayed in Syst...

Page 25: ...on the Disk Utilities screen in the future TIP To find each drive view From the Configuration tab click the Disk Utilities icon on the left to access the Disk Utilities screen Click on the MediaDirec...

Page 26: ...drive has the correct firmware version as determined by the SystemManager and displayed on the Upgrade Firmware screen If the drive does not have the correct version contact Technical Support for assi...

Page 27: ...thumb and forefinger and squeeze them together to release the latch 4 Pull the latch out to release the module from the MediaStore chassis 5 Grip the latch handles and gently remove the module 6 Pull...

Page 28: ...have a replacement of the correct type ready for installation Do not leave a PCM slot empty for more than ten minutes Doing so will cause the MediaStore to overheat which will result in component fai...

Page 29: ...Chapter 3 MediaStore 5000 series component replacement 6 Connect the AC power cable 26...

Page 30: ...ndling MediaStore components 1 Power down the Spectrum system Refer to Powering down a Spectrum System in the Spectrum System Installation Guide for complete instructions 2 Label the SAS cables and re...

Page 31: ...bay slot assignments as they had in the original chassis For details refer to Installing a disk drive in this guide 11 Cable the new MediaStore to the MediaDirector Refer to Connecting MediaDirectors...

Page 32: ...120 498 3199 apacsupport harmonicinc com Russia 7 495 926 4608 rusupport harmonicinc com China 86 10 6569 5580 chinasupport harmonicinc com Japan 81 3 5565 6737 japansupport harmonicinc com Asia Pacif...

Page 33: ...eo servers in your system are listed in the Spectrum Servers section Find the model numbers and serial numbers listed in their respective columns Scroll down to the I O modules section to view the mod...

Page 34: ...artition it will be in the same directory on the C drive Gathering drive failure information In the event of a drive failure before contacting Technical Support please gather the requested information...

Page 35: ...the log file that coincides with the date time of the failure Badblockhistory txt Note the naming of the log files syslog_ server_name _NNNN_YYYY_MM_DD_hh_mm_ss log where NNNN serial number of unit YY...

Page 36: ...andards Important safety instructions Review important safety guidelines for operators and service personnel Specific warnings and cautions are found throughout the guide where they apply but may not...

Page 37: ...ing the system to the power source When installing or replacing the unit always make the ground connection first and disconnect it last Installation of the unit must comply with local and national ele...

Page 38: ...power cord into a properly wired receptacle before connecting the product input or outputs Route power cords and other cables so that they are not likely to be damaged Disconnect power input to unit...

Page 39: ...a unit with a broken fibre or with a separated fiber connector Warning Lithium battery handling safety instructions CALIFORNIA PERCHLORATE ADVISORY Some lithium batteries may contain perchlorate mate...

Page 40: ...ns ou d effectuer l entretien de l unit moins d instructions contraires dans le pr sent manuel Avertissement Rack monture avertissement Pour viter les blessures corporelles lors du montage ou l entret...

Page 41: ...irculent dans cet appareil Afin d viter les lessures ne pas toucher les connexions et composants expos s lorsque l appareil est sous tension Ne rien ins rer dans l une ou l autre des cavit s des prise...

Page 42: ...e jamais faire fonctionner une unit en cas de bris d une fibre ou de s paration d un connecteur de fibre Avertissement Batterie au lithium manipulation instructions de s curit Perchlorate pour la Cali...

Page 43: ...em Zutritt vorgesehen Ein Bereich mit beschr nktem Zutritt ist ein Bereich zu dem nur Wartungspersonal mit einem Spezialwerkzeugs Schlo und Schl ssel oder anderer Sicherheitsvorkehrungen Zugang Verwen...

Page 44: ...auf den Elementen wie z B Stromanschl sse K hlungen oder Karten heben oder kippen oder indem Sie es unterhalb der Unterkante packen Alle Hinweise in diesem Handbuch die das ffnen ben tigen Sie das Ge...

Page 45: ...hren Sie nicht freiliegenden Anschl sse und Komponenten w hrend schaltet ist Sie keine Gegenst nde in einem der beiden Stromversorgungs Hohlr ume des Systems mit Strom verbunden einf hren Ein Wechels...

Page 46: ...mpfohlener Wert ist zwischen 1 und 10 Mega Ohm MOhm Warnung Laserstrahlungen Warnung Unsichtbare Laserstrahlung kann von getrennten Fasern oder Stecker emittiert werden Nicht in die Strahlen blicken o...

Page 47: ...tall the system in an open rack whenever possible If installation in an enclosed rack is unavoidable ensure that the rack has adequate ventilation Reliable earthing of rack mounted equipment should be...

Page 48: ...r gloves as dirt and oils can damage the fiber and contaminate connectors Do not allow kinks or knots to develop in the fiber If tangles occur carefully work out the tangles avoiding pulling or bendin...

Page 49: ...roper tools required for disassembling equipment Untrained personnel shall not disassemble Harmonic products Unfamiliarity with tools can cause damage and injury R gles de s curit Respecter les r gles...

Page 50: ...Connections between the Harmonic equipment and other equipment must be made in a manner that is consistent with maintaining compliance with FCC radio frequency emission limits Modifications to this e...

Page 51: ...ial use type 7 Class A statement China English translation of the notice above When labeled with the CCC marking the product meets the applicable safety and EMC requirements for China This is a Class...

Page 52: ...A1 2010 A12 2011 CAN CSA C22 2 No 60950 1 07 A1 2011 UL 60950 1 2011 Safety NRTL National Recognized Test Laboratory USA Canada FCC CFR 47 Part 15 Class A ICES 003 Issue 5 2012 Class A EMC FCC Class...

Page 53: ...Class A Safety and EMC BSMI Certification RPC Number Class A Warning Japan VCCI V 3 2013 04 CISPR 22 2008 Class A EMC VCCI Australia and New Zealand AS NZS CISPR22 2009 A1 2010 Class A Safety C Tick...

Page 54: ...l risks associated with the substances covered by the RoHS Directive and has committed to eliminating or reducing the use of these as well as other environmentally sensitive substances in our products...

Page 55: ...certain hazardous substances commonly China RoHS is applicable to all Electronic and Information Products EIPs and parts sold in China after March 01 2007 China RoHS regulation restricts the use of th...

Page 56: ...neous materials of the parts is above the limit defined in SJ T11363 2006 standard Other RoHS and REACH type regulations Harmonic will comply with RoHS and REACH type regulations evolving in other cou...

Page 57: ...with various environmental directives and industry initiatives on the elimination of hazardous substances labeling marking certification and registration as required in markets where we sell our produ...

Page 58: ...est or contact Harmonic Technical Assistance Center TAC or email RMA team at rma emea harmonicinc com Compliance with country specific environmental safety and EMC standards In addition to above liste...

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