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Harman Martin VC-Dot Series, User Manual

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Harman Martin VC-Dot Series User Manual Download Page 19

Troubleshooting

 19

Troubleshooting 

Problem

Probable cause(s)

Remedy

Control is lost and VC-Feeder 
status LED lights constant or 
flashing red.

Error has occurred.

Check that system is correctly connected, set up 
and running.
Hold control button pressed in until it turns blue, 
then release to reboot VC-Feeder.
Restart P3 or DMX controller.

VC-Feeder and/or VC-Dots are 
completely dead.

No DC power to VC-Feeder and/or VC-Dots.

Check 48 VDC power supply and cables

Internal fault. 

Disconnect from power. Do not attempt repairs 
yourself. Contact Martin™ Service or an authorized 
Martin™ service partner for assistance.

VC-Dots™ system does not 
display as intended. 

Bad 48 VDC power transmission.

Inspect connections and cables. Correct poor 
connections. Repair or replace damaged cables.

Bad data transmission.

Inspect connections and cables. Correct poor 
connections. Repair or replace damaged cables.

Incorrect mapping or addressing of VC-Dots.

Check address and controller settings. 

Product in installation is defective and is 
disturbing data transmission.

Substitute known good products one at a time until 
normal operation is regained. Have faulty product 
serviced by Martin™ Service.

Table 4: Troubleshooting

www.audiovias.com

Summary of Contents for Martin VC-Dot Series

Page 1: ...VC Dots User Manual www audiovias com ...

Page 2: ...or any injury damage direct or indirect loss consequential or economic loss or any other loss occasioned by the use of inability to use or reliance on the information contained in this document The Martin logo Martin name Harman name and all other trademarks in this document pertaining to services or products by Martin Professional or its affiliates and subsidiaries are trade marks owned or licens...

Page 3: ...licing VC Dot strings 10 P3 system planning installation and setup 11 P3 video system layout 11 General guidelines 12 P3 video system physical installation 12 P3 video system setup 12 DMX system planning installation and setup 13 DMX system layout 13 General guidelines 14 DMX system physical installation 14 DMX system setup 14 Using the VC Dots system 17 System status testing and resetting 17 Test...

Page 4: ...ribed in this manual to Martin or its authorized service agents If you have any questions about how to operate the VC Dots system safely please contact your Martin supplier or call the Martin 24 hour service hotline on 45 8740 0000 or in the USA on 1 888 tech 180 Protection from electric shock Check and respect the directions given in this user manual and the user manuals of all the devices that y...

Page 5: ...ns of overheating Protection from burns and fire Provide free airflow and a minimum clearance of 10 mm 0 4 in around the front of VC Dots Do not operate the VC Dots system if the ambient temperature Ta exceeds 55 C 131 F Do not bend the VC Dots system ribbon cable into a curve with a radius less than 26 mm 1 in Do not modify the VC Dots system in any way not described in this manual or install oth...

Page 6: ...regarding this manual can be e mailed to service martin dk or posted to Technical Documentation Martin Professional A S Olof Palmes Allé 18 DK 8200 Aarhus N Denmark Elements in the VC Dots system For overviews of the VC Dots system used for Martin P3 video display and DMX controlled lighting display see Figure 2 on page 11 and Figure 3 on page 13 The system consists of Strings of Martin VC Dot LED...

Page 7: ...artin P3 video display installation see Figure 2 on page 11 For a schematic overview of a DMX controlled installation see Figure 3 on page 13 Important safety limits Warning To avoid the risk of fire or electrical faults a VC Dots installation must respect safety limits that ensure that cables and devices are not overloaded Because the system is so flexible you must plan a system layout that stays...

Page 8: ...from either a Martin P3 PowerPort 1500 in a P3 video display installation or a 48 VDC external PSU in a DMX controlled installation to either a single VC Feeder that is not linked to other VC Feeders in a chain C1 in Figure 2 on page 11 or the last VC Feeder on a chain of VC Feeders total of C1 C2 C2 etc in Figure 2 on page 11 is 50 m 164 ft Do not exceed this limit Connection to a Martin VC Feede...

Page 9: ... 100 100 100 100 100 100 95 90 Lead in cable length 5000 Dot pitch cable length between Dots on string 50 100 200 300 400 500 600 700 800 900 1000 Maximum number of Dots per string connected to one VC Feeder 100 100 100 100 100 100 100 100 96 91 87 VC Dot 4 maximum number of Dots per string Lead in cable length 2000 Dot pitch cable length between Dots on string 100 200 400 600 800 1000 1200 1400 1...

Page 10: ...cables end to end on a flat surface The Dots on either side of the cut ends must face the same way and the ribbon cable must not be twisted Organize the wire ends into pairs with each wire in one cable lined up end to end with the same wire in the other cable 4 See Figure 1 Do not strip insulation from wire ends Push two matching pairs of wire ends into a splice connector until the ends touch the ...

Page 11: ...owerPort 1500 Figure 2 P3 video system layout AC mains Martin P3 System Controller P3 PowerPort 1500 VC Feeder IP65 4 pin XLR to IP65 adapter cable extension cable Ethernet cable power IN VC Dot string AC mains power IN AC mains power IN Video IN Ethernet cable Ethernet cable A1 B C1 A2 A3 E D1 IP65 extension cable C2 VC Dot string E VC Feeder D2 IP65 extension cable C3 www audiovias com ...

Page 12: ... network cable A1 5 If required continue the P3 video data link in a daisy chain by connecting the P3 data throughput of the first P3 PowerPort 1500 to the P3 data input of the next as described in the P3 PowerPort 1500 user manual A2 A3 etc 6 Connect a Martin 4 pin XLR to IP65 adaptor cable P N 11840165 B to the first combined power and data output of the first P3 PowerPort 1500 7 Either connect ...

Page 13: ...X controlled lighting effects 48 VDC Figure 3 DMX system layout VC Feeder IP65 to IP65 DMX and power lead in 5 pin XLR extension cable VC Dot string AC mains power IN C1 E D1 IP65 to IP65 extension cable C2 VC Dot string E VC Feeder D2 IP65 to IP65 extension cable C3 to IP65 G DMX RDM Controller PSU DMX RDM Splitter DMX cable F adapter cable www audiovias com ...

Page 14: ... to an external 48 VDC external power supply unit PSU such as the Mean Well SP 480 48 Connect the white wire to a positive ve 48 V output and the black wire to a negative ve 48 V output 7 Either connect the power lead in adapter cable G directly to the first VC Feeder D1 in the installation or if necessary connect it to a Martin hybrid IP65 to IP65 extension cable C1 and then to the VC Feeder D1 H...

Page 15: ...e DMX addresses The system must be set up so that each individually controlled group or pixel receives instructions from the DMX controller on its own DMX channels The DMX address also known as the control address or start channel is the first of these channels If a unit uses more than one channel it uses the DMX address channel and the channels immediately above it For example one VC Dots RGB str...

Page 16: ...er the desired DMX universe number then press the Enter key to store the DMX universe for that string Setting strings to grouped or pixel control modes In pixel mode the Dots on a string are controlled individually In string mode All the Dots on one string are controlled as one group To set a VC Dot string to pixel or string mode calibrated or raw using M PC open the RDM View window and click on S...

Page 17: ...C Dot string connected to the VC Feeder and reset the system Test patterns are stored in the VC Feeder s memory so an external controller is not required for testing Table 3 below lists the control button functions Note that test patterns can also be called up on P3 system controllers and the P3 PowerPort 1500 Button action Function Short press Display the following test patterns on the VC Dots on...

Page 18: ...s and restore initial output and color authenticity levels Please contact Martin for more details Cleaning Cleaning schedules vary greatly depending on the operating environment It is therefore impossible to specify precise cleaning intervals for the VC Dots system In extreme cases the product may require cleaning after surprisingly few hours of operation Environmental factors that may result in a...

Page 19: ...attempt repairs yourself Contact Martin Service or an authorized Martin service partner for assistance VC Dots system does not display as intended Bad 48 VDC power transmission Inspect connections and cables Correct poor connections Repair or replace damaged cables Bad data transmission Inspect connections and cables Correct poor connections Repair or replace damaged cables Incorrect mapping or ad...

Page 20: ...sions LxWxH 48 mm 1 9 in x 40 mm 1 6 in x 13 mm 0 5 in Dot dimensions with dome LxWxH 48 mm 1 9 in x 40 mm 1 6 in x 31 mm 1 2 in Weight 1 8 kg 4 0 lbs for 36 Dots 400 mm 15 7 in Dot pitch with 2 m 6 6 ft lead in cable and connector Maximum number of Dots per string 36 Standard Dot pitch 400 mm 15 7 in Minimum Dot pitch 70 mm 2 8 in Maximum Dot pitch 2000 m 78 7 in Standard lead in cable length 200...

Page 21: ...ower and data input to VC Dot string from VC Feeder Custom 8 pin connector IP67 rated VC Feeder in thru Custom 6 pin connector IP65 rated Electrical All VC Dots Nominal input voltage 15 VDC from Martin VC Feeder VC Dot 1 Peak power consumption at full intensity full white 0 95 W per Dot Typical power consumption with typical video content 0 32 W per Dot VC Dot 4 Peak power consumption at full inte...

Page 22: ...ft P N 91611378 VC Dot 4 Mounting Profile Cover Black 2 m 6 6 ft P N 91611379 VC Dot 4 Mounting Profile End Caps Black set of 10 P N 91611380 VC Dot 4 Mounting Profile Cable Entry End Caps Black set of 10 P N 91611381 VC Dot 4 Aluminum Mounting Profile Grey 2 m 6 6 ft P N 91611390 VC Dot 4 Mounting Profile Cover Grey 2 m 6 6 ft P N 91611391 VC Dot 4 Mounting Profile End Caps Grey set of 10 P N 916...

Page 23: ...System Controller P N 90721020 Martin P3 PC System Controller P N 90721030 Martin M PC Pro DMX RDM control PC application up to 64 DMX universes incl Martin USB Duo DMX Interface Box P N 90732010 Martin RDM 5 5 Splitter P N 90758150 Ordering information VC Dot 1 RGB string 100 mm pitch 100 Dots 2 m lead in P N 90357060 VC Dot 1 WW string 100 mm pitch 100 Dots 2 m lead in P N 90357090 VC Dot 1 MW s...

Page 24: ... of Martin products FCC Compliance This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Canadian Interference Causing Equipment Regulations Règlement sur le Matériel Brouilleur du Canada...

Page 25: ...Notes www audiovias com ...

Page 26: ...Notes www audiovias com ...

Page 27: ...www audiovias com ...

Page 28: ...www martin com Olof Palmes Allé 18 8200 Aarhus N Denmark Tel 45 8740 0000 Fax 45 8740 0010 www audiovias com ...

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