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You may experience obvious sound quality degradation when using the headset 
near a USB 3.0 enabled device. This is not a malfunction. Use an extension USB 
dock instead to keep the dongle as far from the USB 3.0 port as possible.

In 2.4G wireless connection:

• 

Make sure the headset and 2.4G wireless dongle are paired and connected 
successfully. 

• 

The USB-A ports on some gaming console devices may be incompatible with JBL 
QUANTUM800. This is not a malfunction.

In 3.5mm audio connection: 

• 

Make sure the 3.5mm audio cable is connected securely.

In Bluetooth connection:

• 

The volume control on the headset does not work for the Bluetooth connected 
device. This is not a malfunction. 

• 

Keep away from sources of radio interference such as microwaves or wireless 
routers. 

My voice cannot be heard by my teammates

• 

Make sure you have chosen 

JBL QUANTUM800

 

CHAT

 as the default device in 

the chat sound settings of your PC, Mac or gaming console device.

• 

Make sure the microphone is not muted. 

I can’t hear myself when I’m talking

• 

Enable sidetone via 

 to hear yourself clearly over game 

audio. ANC/TalkThru will be disabled when sidetone is enabled.

Summary of Contents for JBLQUANTUM800BLKAM

Page 1: ...800 OWNER S MANUAL...

Page 2: ...ngle 5 Controls on 3 5mm audio cable 6 GETTING STARTED 7 Charging your headset 7 Wearing your headset 8 Power on 9 First time setup for PC only 9 USING YOUR HEADSET 11 With 3 5mm audio connection 11 W...

Page 3: ...inutes to read this manual which describes the product and includes step by step instructions to help you to set up and get started Read and understand all the safety instructions before using your pr...

Page 4: ...he box 01 02 03 04 05 06 01 JBL QUANTUM800 headset 02 USB charging cable USB A to USB C 03 3 5mm audio cable 04 2 4G USB wireless dongle 05 QSG warranty card and safety sheet 06 Windshield foam for bo...

Page 5: ...n the ANC feature is enabled Flashes quickly when the TalkThru feature is enabled 02 button Press briefly to turn ANC on or off Hold for more than 2 seconds to turn TalkThru on or off 03 dial Balances...

Page 6: ...or flip down to unmute the microphone 12 button Hold for more than 2 seconds to enter Bluetooth pairing mode 13 slider Slide upwards downwards to power on off the headset Slide upwards and hold for mo...

Page 7: ...5 Controls on 2 4G USB wireless dongle 01 01 02 02 01 CONNECT button Hold for more than 5 seconds to enter 2 4G wireless pairing mode 02 LED Indicates the status of 2 4G wireless connection...

Page 8: ...6 Controls on 3 5mm audio cable 01 02 01 slider Slide to mute or unmute the microphone in 3 5mm audio connection 02 Volume dial Adjusts headset volume in 3 5mm audio connection...

Page 9: ...e your headset through the supplied USB A to USB C charging cable TIPS It takes approximately 2 hours to fully charge the headset You can also charge your headset through a USB C to USB C charging cab...

Page 10: ...8 Wearing your headset 1 Put the side marked L onto your left ear and the side marked R onto your right ear 2 Adjust the earpads and headband for a comfortable fit 3 Adjust the microphone as necessary...

Page 11: ...ess to features on your JBL Quantum headset from headset calibration to adjusting 3D audio to suit your hearing from creating customized RGB lighting effects to determining how the boom microphone sid...

Page 12: ...select Set Default Default Device 4 Highlight JBL QUANTUM800 CHAT and select Set Default Default Communication Device 5 Under Recording highlight JBL QUANTUM800 CHAT and select Set Default Default De...

Page 13: ...mm headphone jack on your PC Mac mobile or gaming console device Basic operation Controls Operation Volume dial on 3 5mm audio cable Adjust master volume slider on 3 5mm audio cable Slide to mute or u...

Page 14: ...dongle automatically Basic operation Controls Operation Volume dial Adjust master volume Rotate towards to increase game volume Rotate towards to increase chat volume button Press to mute or unmute th...

Page 15: ...dongle hold CONNECT for more than 5 seconds until the LED flashes white quickly Both LEDs on the headset and dongle turn solid white after successful connection TIPS The headset turns off automaticall...

Page 16: ...can connect your mobile phone to the headset while playing games without worrying about missing important calls 1 Hold on the headset for more than 2 seconds The status LED flashes quickly pairing 2...

Page 17: ...ontrol calls 1 1 2 When there is an incoming call Press once to answer Press twice to reject During a call Press once to hang up TIP Use volume controls on your Bluetooth connected device to adjust vo...

Page 18: ...0 dBm 2 4G Wireless modulation 4 DQPSK 2 4G Wireless carrier frequency 2403 35 MHz 2479 35 MHz Bluetooth transmitted power 9 dBm Bluetooth transmitted modulation GFSK 4 DQPSK 8DPSK Bluetooth frequenc...

Page 19: ...tooth pairing failed Make sure you have enabled Bluetooth feature on the device to be connected with the headset Move the device closer to the headset The headset is connected to another device throug...

Page 20: ...5mm audio connection Make sure the 3 5mm audio cable is connected securely In Bluetooth connection The volume control on the headset does not work for the Bluetooth connected device This is not a mal...

Page 21: ...mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by HARMAN International Industries Incorporated is under license Other trademarks and trade names are tho...

Page 22: ...HP_JBL_Q800_OM_V8...

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