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Last Revised: 7/2017
Logging in Using N-Able Software
Once the host IP address is configured properly, you can view all discovered units using
the N-Able software. Access the N2315 4K Encoder units from the following tabs:
•
Unit
Management
tab -
N2300 Encoder/Decoder
is listed in the
Type
field.
•
Video Matrix
tab - N2315 4K Encoder units are found on the
N2300
sub-tab of
this screen.
Double-click the unit’s name (in one of the lists mentioned above) to view its
Settings
page. If prompted, enter
admin
and
password
for the default username and password.
Once logged in, you can change the username and password (using the options on the
unit’s
Settings
page). From this page, you can access any of the main pages of the
unit’s GUI.
NOTE: If you would like for N-Able to support auto-login to your units, make sure N-Able’s
Device Auto-login settings match the unit’s username and password (by selecting N-Able
> Settings from the N-Able tool bar).
NOTE: N2315 4K Encoder units can be configured to force HTTPS connections, so your
web browser may give you a security warning. N-Able on Windows will ask you to
download OpenSSL for Windows to connect HTTPS.
Basic KVM Setup
The N2315 Wallplate Encoders and N2322 Decoders are KVM-capable. By default, USB
connections are enabled and configured to follow video switching. Follow these steps
for basic KVM setup.
1.
On the N2315 Wallplate Encoder, connect the USB Mini-B port to the computer to
be controlled.
2.
Connect the computer’s video output to the Encoder’s
HDMI IN
port.
3.
On the N2322 Decoder, connect the
HDMI OUT
to the display.
4.
Connect a USB keyboard and mouse to the Decoder’s USB Standard-A ports (they
can be plugged into either port).
5.
Using N-Able, click the
Unit Management
tab.
6.
Click the
Auto Discover
button to discover your new devices (if you have not
already done so).
7.
Once discovery is complete (and you see the new units listed in N-Able), click the
Video Matrix
tab.
8.
On the matrix, click the common cell for the desired Encoder/Decoder streaming
combination. See the screen shot below for an example.
9.
Click the
Take
button to make the change to your matrix. The radio button turns
green to indicate the connection was successful.
Video/USB Switching Options
Specifications
Troubleshooting Guidelines
Please contact technical support at [email protected] or 256.461.7143
(x9900) for assistance with any installation issues.
FIG. 4
CREATING STREAMING COMBINATIONS
Enabling this cell causes
Conf Rm Dec
to listen
to
Conference Rm Encoder
.
Click
Take
to apply changes.
Enabling this cell causes
Switching Option
Description
USB Follows Video
By default, units can be switched using N-Able without
modifying the configuration. When you switch video streams
(using the matrix as shown above) the USB functionality will
follow the video.
Independent USB
Switching
Use N-Able’s
USB Matrix
tab to switch USB control (without
affecting video).
Independent Video
Switching
To switch video streams
without
affecting USB control, first
select
N-Able > Settings
from N-Able’s main menu. When the
N-Able Settings
dialog box is displayed, disable the
USB
follows Video switching for KVM units
. Now you can use the
Video Matrix
to switch video streams only.
Product Specifications
Models
Available:
NMX-ENC-N2315-WP-BL (black)
NMX-ENC-N2315-WP-WH (white)
Power
Requirements:
Powered via a PoE switch or other equipment with a PoE source.
Conforms to IEEE 802.3af Class 3 (802.3at Type 1).
Dimensions:
4 1/16" x 3 1/2" x 2 1/4" (10.31 cm x 8.84 cm x 5.72 cm)
Weight:
Approx. .75 lb (0.34 kg)
Certifications:
FCC, CE, and UL
Environmental:
Temperature:
32° to 104°F (0° to 40°C)
Humidity:
10% to 90% RH (non-condensing)
Installation
Mounts onto standard 2 gang US back boxes
Mounts into standard decor style wallplates (not included)
Problem
Possible Solution
Video is not
transmitting.
• Verify that the Encoder
TX Enable
setting is turned on.
Local Play
graphic is
displayed.
• Verify Decoder is assigned to view a valid stream of an
active Encoder.
• Verify that Encoder and Decoder are on the same subnet.
• Verify Decoder is currently in live play mode (black text on
matrix view).
• Verify network is properly configured and set up. If needed,
connect Encoder directly to Decoder to bypass network.
Host Play
graphic is
displayed.
• Verify Encoder is in live play mode (black text in matrix).
• Verify source is attached and is outputting a valid signal
(
HDMI
LED on Encoder is on).
Black screen/no
graphic is displayed.
• Set Decoder to local play. If the local play graphic does not
appear, check the display input settings and cabling.
• If local play appears, set Decoder to live play and verify
network is configured properly.
• If screen is black with a slight sparkle effect, verify that your
switch has Jumbo Frame support enabled.
No audio is detected. • If there is no audio on all
Decoders, verify audio settings are
correct on Encoder.
• If there is no audio on a single Decoder, verify audio settings
are correct on Decoder.
