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Troubleshooting: harman/kardon Champagne HK695 Audio System

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Troubleshooting: harman/kardon HK695 Audio System

Troubleshooting

 

• 

Getting Help

Troubleshooting

SYMPTOM

POSSIBLE
PROBLEM

SOLUTION

NOTE

No sound from Speakers

No power to unit.

Make sure wall power 
outlet or power strip has 
power. Make sure all 
switches for outlet/power 
strip are on and that all 
switches for speaker 
system are on.

Toggle the power switch.

Replace the fuse. The 
fuse holder is on the back 
of the subwoofer between 
the power cord connector 
and the power switch. Use 
a screwdriver to turn a 
quarter turn in the 
direction indicated by the 
arrow. A spare fuse was 
supplied with the product, 
attached to the AC cord.  
See the specification 
section for a description of 
the fuse

Check green power LED 
on the sub. If the sub's 
LED is not on, power is 
not getting to your 
speaker system. Try the 
solutions shown.

 

WARNING!

Unplug the speaker 
system from the electrical 
outlet before replacing the 
fuse.

Is the control/right 
satellite of your HK695 
Audio system plugged in 
correctly?

Ensure that the control 
speaker connector is 
pushed in properly.

Remove the control/right 
speaker connector from 
the subwoofer, then re-
connect this cable 
ensuring that the 
connector is pushed in 
properly.

There is an LED located 
in the top of each of the 
two satellite speakers. 
These should both be lit. 
If they are, your speakers 
are both plugged in 
correctly.

file:///D|/HK695/trouble.htm (1 of 3)11/16/2004 3:53:09 AM

Summary of Contents for HK695

Page 1: ...All rights reserved Trademarks used in this text harman kardon is a registered trademark of Harman Multimedia Dell and the DELL logo are trademarks of Dell Computer Corporation Other trademarks and t...

Page 2: ...order to service the product The speaker system does not contain any user serviceable parts Refer all servicing to the Dell Computer Technical Support Group Do not expose the speaker system to temper...

Page 3: ...provides performance that will rival any tweeter used in multimedia speakers today The result is a small and elegant satellite speaker that perfectly integrates with the subwoofer while providing supe...

Page 4: ...Introduction Using the speaker system harman kardon Champagne HK695 Audio System Back to Contents Page file D HK695 intro htm 2 of 2 11 16 2004 3 52 48 AM...

Page 5: ...speaker system and identify all components Control Right Satellite speaker Auxiliary Left Satellite speaker Subwoofer with attached power and audio input cables Connect the speaker system as shown in...

Page 6: ...nd connect the black connector from the speaker into the black jack on the computer If you have a portable computer connect the green connector from the subwoofer into the headphone jack on the comput...

Page 7: ...Setup harman kardon HK695 Audio System file D HK695 setup htm 3 of 7 11 16 2004 3 52 52 AM...

Page 8: ...Setup harman kardon HK695 Audio System file D HK695 setup htm 4 of 7 11 16 2004 3 52 52 AM...

Page 9: ...Setup harman kardon HK695 Audio System file D HK695 setup htm 5 of 7 11 16 2004 3 52 52 AM...

Page 10: ...Setup harman kardon HK695 Audio System file D HK695 setup htm 6 of 7 11 16 2004 3 52 52 AM...

Page 11: ...ther by a distance equal to your distance from the speakers The subwoofer s sound is non directional therefore does not have to be placed in any particular relationship to the satellites The subwoofer...

Page 12: ...n Off Switch An on off switch is located on the rear of the subwoofer There is a green LED located on top of each of the two satellite speakers There is also a green LED located on the top of the subw...

Page 13: ...0 5 seconds the volume level will constantly decrease at a rate of 20 dB per second until the system is muted The harman kardon HK695 Audio System will retain the volume setting when mute is turned of...

Page 14: ...unterclockwise to decrease the subwoofer level Treble Turn the knob marked Treble clockwise to increase the treble level or counterclockwise to decrease the treble level Surround Turn the knob marked...

Page 15: ...Subwoofer to the satellites and back again The diagnostic test can also be used to test the rear speaker channel input by plugging in the black connector into the diagnostic jack on the rear of the su...

Page 16: ...Using the speaker system harman kardon HK695 Audio System Back to top Back to Contents Page file D HK695 usage htm 5 of 5 11 16 2004 3 53 03 AM...

Page 17: ...the diagnostic jack on the rear of the subwoofer This will generate a test tone This tone will sweep from 40Hz to 400Hz through both the subwoofer and both satellites The diagnostic test can also be...

Page 18: ...tics tone If the test tone was heard from all speakers your HK695 Audio System is working correctly If not see the troubleshooting section for detailed troubleshooting techniques Back to Contents Page...

Page 19: ...A spare fuse was supplied with the product attached to the AC cord See the specification section for a description of the fuse Check green power LED on the sub If the sub s LED is not on power is not...

Page 20: ...n making connections Make sure that all signal cables are inserted snugly into receptacles Volume level on sound card may be too high Check volume of sound card via Windows Volume Control Sound card o...

Page 21: ...cy interference or picks up a radio station Input cable may be picking up interference Wrap up excess input cable in order to make as short as possible Purchase a ferrite clamp and attach over input c...

Page 22: ...wo Odyssey Drivers subwoofer One 5 25 inch woofer Power satellite Power subwoofer 6 Watts per satellite 1 THD N 28 Watts 1 THD N Crossover Frequency subwoofer 180 Hz Dimensions Width Satellite Subwoof...

Page 23: ...Frequency Response 35 20 kHz Input Sensitivity 300 400 mV rms for rated power output USA Canada Power 120 volts 60Hz AC Maximum Power Consumption 120 watts UL CUL CE Approved Back to Contents Page fil...

Page 24: ...there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turni...

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