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The HK Citation / Surround app cannot find the device.
• Make sure that your CITATION speaker is powered on.• Make sure that your network is working properly.• Make sure that your router or modem is powered on
and within the range.
Page 1: ...CITATION TOWER OWNER S MANUAL...
Page 2: ...connecting the power cord from an AC outlet always pull the plug never pull the cord If you do not intend to use your speaker for any considerable length of time disconnect the plug from the AC outlet...
Page 3: ...IMPORTANT SAFETY INSTRUCTIONS 2 INTRODUCTION 4 WHAT S IN THE BOX 5 PRODUCT OVERVIEW 6 PLACEMENT 8 POWER ON 10 SPEAKER SETUP 11 USING YOUR CITATION TOWER 14 SETTINGS 16 SPECIFICATIONS 18 TROUBLESHOOTI...
Page 4: ...he safety instructions before using your product This product may have an important software update available Please follow the instructions to connect the product to Wi Fi to ensure that your product...
Page 5: ...x and check if the following parts are included If any part is damaged do not use it contact your Harman Kardon retailer or customer service 3 4 1 2 1 Main unit Secondary speaker 2 Main unit Primary s...
Page 6: ...to enter Bluetooth pairing mode Press and hold more than 3 seconds to disable Bluetooth Press to customize the general settings Press to set up multi channel surround sound system with your CITATION B...
Page 7: ...ottom Side Secondary Primary RESET POWER SERVICE 2 SERVICE 1 mm 24 013 3 2 1 RESET POWER SERVICE 3 2 1 1 RESET Press and hold for 5 seconds to restore the factory settings 2 SERVICE For service only 3...
Page 8: ...peakers 6 10 feet 1 8 3 meters apart keep an angle of 40 60 degrees between your listening position and both speakers 2 Bass output will increase as the speaker is moved closer to a wall or a corner F...
Page 9: ...P L A C E M E N T 9 To avoid any interference keep a minimum distance of 16 4 feet 5 meters between the speakers and your Wi Fi router 5m...
Page 10: ...r then plug the other end to a live AC mains outlet The speaker will automatically power on and the touch screen will turn on Secondary Primary POWER POWER 2 Select your language as instructed on the...
Page 11: ...ker to enter stereo mode Your CITATION TOWER is required to connect Wi Fi with the HK Citation Surround app 2 Scan the QR code below or search HK Citation Surround from the AppStore for iOS devices or...
Page 12: ...separately NOTES For a successful setup keep a maximum distance of 5 meters 16 4 feet between the Citation Tower and your Citation Sub If CITATION TOWER is powered o the subwoofer will enter standby m...
Page 13: ...iring mode You will hear a pairing chime once successfully connected and Subwoofer connected will be displayed on the touch screen LED Indicator CITATION SUB White Flashing Pairing Out of range Lost w...
Page 14: ...he music can be streamed to the Citation speaker Play Music through Bluetooth You can use your CITATION TOWER as a speaker for your Bluetooth enabled smartphone or tablet 1 Press on the remote control...
Page 15: ...The soundbar automatically turns o after 20 minutes of inactivity Bluetooth performance can be a ected by the distance between this product and your Bluetooth device and the environment of operation K...
Page 16: ...he touch screen Software Upgrade The software of your Citation speaker will be automatically upgraded to the latest version when it is connected to the Internet via a Wi Fi network Restore Factory Set...
Page 17: ...ed using warm water If you act quickly it is not di cult to remove a spill and avoid staining Soak up the liquid with an absorbent napkin or cloth For dried stains use a spoon to roughen the surface T...
Page 18: ...tter frequency range 2412 2472MHz 2 4GHz ISM Band USA 11 Channels Europe and others 13 Channels 2 4G Wi Fi transmitter power 20dBm 2 4G Wi Fi modulation DBPSK DQPSK CCK QPSK BPSK 16QAM 64QAM 5G Wi Fi...
Page 19: ...ce Press and hold on the touch screen to disconnect and pair with a new device Poor audio quality from a connected Bluetooth device The Bluetooth reception is poor Move the device closer to the speake...
Page 20: ...N G 20 The HK Citation Surround app cannot nd the device Make sure that your CITATION speaker is powered on Make sure that your network is working properly Make sure that your router or modem is power...
Page 21: ...marks owned by the Bluetooth SIG Inc and any use of such marks by HARMAN International Industries Incorporated is under license Other trademarks and trade names are those of their respective owners Th...
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