25
AVR 1650/AVR 165
ENGLISH
Troubleshooting
Symptom
Cause
Solution
Unit does not function when Main Power switch is
turned on
No AC power
s
Ensure that the power cord is plugged into a live AC
s
power outlet
Check if the AC outlet is switch-controlled
s
Front-panel Message display lights, but there's no
sound or picture
Intermittent input connection
s
Mute is on
s
Volume control is turned down
s
Secure all input and speaker connections
s
Press Mute button
s
Turn up Volume control
s
No sound from any speaker; PROTECT message
appears on Message display
Amplifier is in protection mode due to possible short
s
circuit
Amplifier is in protection mode due to internal problems
s
Check all speaker wires at speaker and AVR
s
connections for crossed wires
Contact your local Harman Kardon service center
s
No sound from center or surround speakers
Incorrect surround mode
s
Program material is monophonic
s
Incorrect speaker configuration
s
Program material is stereo
s
Select a surround mode other than stereo
s
Mono programs contain no surround information
s
Check the speaker configuration in the setup menu
s
The surround decoder may not create center- or
s
surround-channel information from nonencoded stereo
programs
Unit does not respond to remote control commands
Weak batteries in remote
s
AVR not selected
s
Remote sensor is obscured
s
Change batteries in remote
s
Press the Setup/AVR button
s
Ensure that the AVR’s front-panel remote sensor is in
s
the line of sight of the remote
Intermittent buzzing in tuner
Local interference
s
Move the AVR or antenna away from computers,
s
fluorescent lights, motors or other electrical appliances
Unable to activate remote control Programming mode
Source Selector button is not held for at least 3 seconds
s
Be sure to hold the Source Selector button for at least
s
3 seconds
Additional information on troubleshooting possible problems with your AVR and installation-related issues may be found in the list of “Frequently Asked Questions,” which is located in the Product
Support section of our Web site: www.harmankardon.com
Troubleshooting
