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FAQs and Troubleshooting
Problem
Possible Resolution
The appliance does
not operate.
• Check whether the chiller is plugged and connected to power;
• Low voltage;
• Check whether temperature control knob is in the work area;
• Failure power or tripping circuit.
Long-term operation
of compressor.
• It is normal that chiller operates for longer time in summer when the
ambient temperature is higher;
• Do not store too many beverages in the chiller at one time;
• Frequent opening of chiller door.
LED light
does not shine
• Check whether the chiller is connected to power
• The LED is damaged. Contact our After Sales Support on 1300 11 4357.
Loud noises
• Check whether the chiller is level and the chiller is stable
• Check whether the chiller accessories are properly placed.
Chiller enclosure heat
condensation
• The chiller enclosure may emit heat during operation. Especially in
summer, this is caused by the radiation of the condenser, and it is a
normal phenomenon.
• Condensation: condensation phenomenon will be detected on the
exterior surface and door seals of the chiller when the ambient humidity
is high, this is a normal phenomenon, and after wiping with towel, turn
up the set temperature of the appliance properly.
Airflow sound
Buzz
Clatter
• Refrigerants circulating in the refrigerant lines will produce eruption of
sound and grunts which is normal and does not affect the cooling effect.
• Buzz will be generated by running compressor specially when starting up
or shutting down.
• The solenoid valve or electric switch valve will clatter which is a normal
phenomenon and does not affect the operation.
Please do not disassemble Beverage Chiller by yourself.
Contact our after sales support centre on 1300 11 43 57 for any assistance.
