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Item 56385
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Troubleshooting
Problem
Possible Causes
Likely Solutions
Motor
overheats.
1. Incorrect power cords.
2. Winch running time too long.
3. Insufficient current or voltage.
4. Loose motor connections.
1. Use only supplied power cords.
2. Allow Winch to cool down periodically.
3. Fully charge battery. Run Winch
with vehicle motor running.
4. Check and tighten motor connections to Control Box.
Motor does
not turn on.
1. Remote Socket not
connected properly.
2. Loose battery cable connections.
3. Insufficient current or voltage.
4. Defective contactor.
5. Wireless Receiver
Switch turned OFF.
6. Wireless Remote turned OFF.
7. Winch Disconnect
Switch turned OFF.
8. Low batteries in Wireless Remote.
9. Defective motor.
10. Loose Control Box ground cable.
11. Internal wear or damage.
1. Insert Remote Socket all the way into connector.
2. Tighten nuts on all cable connections.
3. Fully charge battery. Run Winch
with vehicle motor running.
4. Replace Control Box.
5. Turn ON Wireless Receiver Switch.
6. Turn ON Wireless Remote.
7. Turn ON Winch Disconnect Switch.
8.
Replace Remote batteries — CR2032, quantity two.
9. Check for voltage at armature port with Switch
pressed. If voltage is present, replace motor.
10. Check and tighten ground cable to Control Box.
11. Replace motor.
Motor runs
but drum does
not turn.
Clutch not engaged.
Move the Clutch Handle to the Engaged position.
If problem persists, a qualified technician
needs to check and repair.
Motor runs
slowly or
without normal
power.
1. Insufficient current or voltage.
2. Loose or corroded battery
cable connections.
3. Incorrect power cords.
1. Battery weak, recharge.
Run Winch with vehicle motor running.
2. Clean, tighten, or replace.
3. Use only supplied power cords.
Motor runs in
one direction
only.
1. Defective contactor.
2. Defective Wireless Remote.
3. Loose motor connections.
1. Replace Control Box.
2. Replace Wireless Remote.
3. Check and tighten motor connections to Control Box.
Follow all safety precautions whenever diagnosing or servicing
the tool. Disconnect power supply before service.
