Harbor Communications (Revision 4/20/2018)
Page 3 of 6
Figure 2 VVX 410 Button Illustration
While on a Call
Softkey
Function
Hold
Places the call on hold.
End Call
Ends the call.
Conf
Links two or more calls. To conference a call:
1. Dial the first party.
2. Press the
Confrnc
softkey.
3. Listen for dial tone.
4. Dial the second party.
5. Press the
Confrnc
softkey again.
If you hang up, the conference call disconnects.
Transfer
Places the call on hold while you dial the number to
which you want to send the call.
1. While on an active call, press the
Transfer
softkey and dial the receiver’s phone number.
2. When the receiver answers the phone,
introduce the call by letting them know who is
calling.
3. Press
Transfer
key and hang up.
If the caller doesn’t want to accept the call, you may
use the arrow keys to navigate to the old call and
press the
Resume
softkey.
BlindTrans
See
Transfer
softkey function for steps.
Blind Trans
means you do not introduce the call before hanging
up.
PrivHold
For lines with Shared Call Appearance, PrivHold
holds the call privately for this extension only.
Alternate Softkeys While on a Call or on Hook
Resume
Rejoins the call on hold.
Answer
Answers currently ringing call. Appears both while
on hook and while on a call. Pressing while on a call
puts first call on hold immediately.
Ignore
Sends caller directly to voicemail.
Advanced Functions — Softkeys
While on Hook
Softkey
Function
Redial
Calls last number dialed.
Directory
Accesses your personal or group directory.
Forward
Forwards all incoming calls to another
number that you define. (Will only forward
calls to your direct dial number.)
(Optional Feature*)
While on Hook
Intercom
Allows speakerphone to be used as an
intercom. Pressing this button and dialing
the extension will cause the caller’s voice to
broadcast over the receiving phones
speaker.
DND
Do Not Disturb. Prevents incoming calls from
ringing to your phone. Calls forward to
voicemail or to next rollover automatically.
VM
Access can be given to alternate voicemail
boxes. Typically, this button is added to give
access to the Main number’s voicemail box.
Park
Park allows you to set a call on hold and pick
the call up on any other phone that has the
same park button.
