Harbor Communications (Revision 4/20/2018)
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Reference Guide
Polycom V V X 400/401/410/411
Common Features and Functions
Send a Call to
Voicemail
Press the
Transfer
softkey and dial
*55
plus the
extension number.
As a call is incoming, you can press
Ignore
to
send to your own voicemail.
Do Not
Disturb
(Optional Feature*)
Press the
DND
softkey. The LCD
screen indicates that Do Not Disturb is active on the
phone. This sends calls to voicemail and will cause
your phone to not ring. To deactivate, press the
DND
softkey again.
Transfer a Call
During an active call, press the
Transfer
softkey.
Dial the number, announce the call, and press
the
Transfer
softkey again to complete the
transfer.
Favorites
Press the
Setup/Settings
button. Scroll to
Directories,
Select and go to
Contact Directory
select and you can
add
at the bottom or the
Edit
softkey to change the speed dial.
To use hit the directory button and go to
Contact
Directory.
Call Forwarding
Press the
Forward
softkey and enter the access
code and the number to which to forward calls.
If you are forwarding calls to an external
number, use the access and area code as
required. Press
Dial.
The LCD displays
Calls
Forwarded.
To cancel Call Forwarding, press the
Clr Fwd
softkey again.
Set Up a
Conference
Call
Dial the first party you want to conference. When the
person answers, press
Conf
to place the person on
hold. Dial the next number you want to include in
the call and press
Conf
again.
Repeat these steps to add more people to the
conference. The total number allowed depends on
individual phone setups. For larger calls, you may
wish to call Harbor to have a call in number set up for
your team.
Intercom
(Push to Talk)
Pre-dial
*50
on your keypad to initiate the
Intercom (Push to Talk) feature and pickup the
handset. You will see
Enter Page Target
on the
screen. Dial the extension number, and press
#
.
(Optional Feature*)
To page all extensions, use
Intercom in conjunction with a group dial code
feature that can be set up by Harbor
Communications.
Park /
Retrieve
a Call
(Optional Feature*)
While on an active call, press the
Transfer
key, and press
*96
and
#
. A message will
give a code to use to pickup the call. Press
Transfer
and this will park the call.
To retrieve a parked call, dial
*97
and
#
. Then
Enter
More Digits
will display on the screen. Enter the
code provided when placing on park and press
#
.
(Optional Feature*)
For convenience, Harbor
Communications can set up a limited number of
parks as a one button push feature.
