17
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The fan operates
correctly, but the
lights are not
working.
1. The light kit wire plugs are not
connected properly.
2. There is a faulty wire
connection.
1. Ensure the 9-pin connectors in the
light kit are connected properly.
2.
Turn the power off and check all
connections at the ceiling outlet box.
LIMITED LIFETIME WARRANTY
The manufacturer warrants this fan to be free from defects in workmanship and materials present at
time of shipment from the factory for a lifetime from the date of purchase by the original purchaser.
The retailer also warrants that all other fan parts, excluding any glass or plexiglas blades, to be free
from defects in workmanship and material at the time of shipment from the factory for a period of one
year after the date of purchase by the original purchaser. The manufacturer agrees to correct such
defects without charge or at its option replace the ceiling fan with a comparable or superior model.
To obtain warranty service, present a copy of the receipt as proof of purchase. All costs of removing
and reinstalling the product are your responsibility. Any damage to any part such as by accident or
misuse or improper installation or by affixing any accessories, is not covered by this warranty. The
manufacturer assumes no responsibility whatsoever for fan installation during the limited lifetime
warranty. Any service performed by an unauthorized person will render the warranty invalid.
Due to varying climate conditions, this warranty does not cover any changes in brass finish, including
rusting, pitting, corroding, tarnishing or peeling. Brass finishes of this type give their longest useful life
when protected from varying weather conditions. Any glass provided with this fan is not covered by
the warranty.
Any replacement of defective parts from the ceiling fan must be reported within the first year from the
date of purchase. For the balance of the warranty, call our customer service department for return
authorization and shipping instructions so that we may repair or replace the ceiling fan. Any fan or
parts returned improperly is the sole responsibility of the purchaser. There is no other expressed
warranty. The manufacturer disclaims any and all warranties. The duration of any implied warranty
which cannot be disclaimed is limited to the time period as specified in the expressed warranty. The
manufacturer shall not be liable for incidental, consequential, or special damages arising out of or
in connection with product use or performance except as may otherwise be accorded by law. This
warranty gives specific legal rights, and you may also have other rights which vary from state to state.
This warranty supersedes all prior warranties.
Note:
A small amount of “wobble” is normal and should not be considered a defect.
