Our Service Centre
Page GB-26
Advice, order and complaint
Please contact your mail order company’s
customer service centre if
– the delivery is incomplete,
– the appliance is damaged during trans-
port,
– you have questions about your appliance,
– a malfunction cannot be rectified using
the troubleshooting table,
– you would like to order further accesso-
ries.
Please note:
You are responsible for the condition of the
appliance and its proper use in the house-
hold. If you call out for customer service due
to an operating error, you will incur charges,
even during the guarantee/warranty period.
Damage resulting from non-compliance with
this manual unfortunately cannot be recog-
nised.
In order for us to help you quickly, please tell us:
Name of appliance
Model
Colour
Order number
Fridge-freezer
HKGK18860A2NFSS
stainless
steel
296 931
HKGK18860A2NFW
white
385 572
HKGK18860A2NFBK
black
339 644
HKGK18860A2NFR
red
650 453
Our Service Centre
Repairs and spare parts
Customers in Germany
– Please contact our technical service:
Telephone 0 18 06 18 05 00
(landline 20 cents/call, mobile max 60
cents/call)
Customers in Austria
– Please contact your mail order company’s
customer service centre or product advice
centre.
